★★★★★ 5/5
GoogleEdit May 22 - We have just completed - delays in no way due to JW Wood. I must say the aftersales care provided - in particular by Amanda Killops. I work in the service industry and the service provided by Amanda has been second to none. …
Steven · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Steven - great to hear you've received excellent service from our Durham sales team. As you say this can be a traumatic time so I'm pleased to hear things have gone smoothly for you. Our after sales team will now see you through the next process to completion
★★★★★ 5/5
GoogleFrom our initial meeting with Jonathan the service from the JW Woods team has been excellent. Elaine and Ann have given us honest and sound advice and worked hard to promote the sale of our property. I would definitely recommend JW Woods.
Kathryn · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Kathryn, many thanks for your 5* review and kind comments. Sound professional advise is essential when we have a situation where we receive multiple offers. We have a very experienced team so I’m delighted to hear you have had excellent service
★★★★★ 5/5
GoogleJ W Wood Estate Agents Durham - have a great team, from my initial encounters with Geoff and Jonathan, through to the sale being handled by Ann and Liam. The team are highly experienced, very organised and provide you with honest answers …
David · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear David, many thanks for providing an excellent review, your kind comments are much appreciated. As a client who experienced trying to sell through another agent and then transferring to J W Wood you are well placed to comment that all agents are not the same.
★★★★★ 5/5
GoogleThe valuer arrived on time and he had already prepared a comprehensive dossier on the housing market in our locality. We discussed the proposed sale in a friendly and open manner and came to a valuation which was both realistic and …
Graham · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Graham, wow this is a fantastic really detailed 5* review. I am extremely grateful for your kind comments and of course delighted you have received excellent service from our Durham sales team.
★★★★★ 5/5
GoogleExcellent support from JW Woods in selling my Mum's house. They went the extra mile to make things easy for us. Professional and courteous at all times along with empathy to understand the situation. Special thanks to Eileen, Amanda and Jonathan
Joan · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Joan, great to hear that you have received excellent service and support from our sales team. Your kind comments have been passed to the individual concerned
★★★★★ 1/5
GoogleWe’re all familiar with the general poor quality of many estate agents, particularly in then current strong market where they take buyers for mugs. These people have added a new dimension though - rudeness on an industrial scale …
Duck · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
We are obviously concerned if our customer service wasn’t to a satisfactory level on this occasion as its something that we take great pride in as a company. We are trying to investigate what went wrong and would be grateful if you could … More
★★★★★ 5/5
GoogleJW woods has been excellent from the start, in providing viewings on the house to keeping in contact while dealing with my purchase. Would highly recommend Ann and the team to any friends for future purchases or sales of properties.
Matthew · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Matthew, it’s great to hear you have received excellent service from Ann and our Durham sales team. We will be closely monitoring the transaction for you through to completion
★★★★★ 5/5
GoogleThe team at JW Wood is great and have helped me through my house search during the last year. I finally had an offer on a house accepted and I am really looking forward to completing! …
S · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear S J, many thanks indeed for your kind words regarding the excellent service you have received from our Durham sales team. We hope you are happy in your new home
★★★★★ 5/5
GoogleI have had a great experience with Ann from JW Wood, she understood my positioning, timelines, flexibility for me as the buyer to which I believe helped secured the property. She has been very transparent with communication and updated me throughout. Great efficient service.
Ross · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Ross, many thanks for providing an excellent 5* review. Your comments are much appreciated. Ann is an experienced member of our Durham sales team and does take pride in providing excellent levels of service. The transaction will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleThanks to all at J W Woods Durham for an excellent service in helping us to sell our house and my father's flat. All the staff in sales and after sales have been excellent throughout the whole process, from first enquiry right through to …
Julie · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Julie, it’s great to hear you have received excellent service in the sale of the two properties. We hope both you and your father will be happy in your new homes
★★★★★ 5/5
GoogleI can strongly recommend J W Wood who have provided an excellent service throughout the sale of our house. As we have been away from the property during the process it was particularly important to select an agency who could manage things …
Jackie · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Jackie, many thanks for such a fantastic review. We often hear the words “all estate agents are the same” but your kind comments and experience show otherwise. Your words are extremely refreshing
★★★★★ 4/5
GoogleAfter some initial issues with my first point of contact at JW Woods (who I believe has now left the company), we completed on the purchase of our family home. Ann and Elaine took over as my points of contact and really pulled it out of the …
Amy · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Amy, many thanks for taking the time to provide a review. I’m sorry to hear of the initial problem you experienced but of course delighted everything was resolved to your satisfaction. Hope you are very happy in your new home
★★★★★ 5/5
GoogleBrilliant service from JW Wood and I could not fault them. Amanda Killops dealt with me from start to finish and she was always very pleasant and approachable. I have never sold a property before and she was always there to answer any …
Carol · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Carol, many thanks for taking the time to provide a 5* review. Aftersales is an important part of our business and Amanda plays a key role in that department. She will be most encouraged by your kind words
★★★★★ 5/5
GoogleAnn Stobbart has been extremely helpful throughout.
Anne · 8 October 2022 · JW Wood Durham
★★★★★ 5/5
GoogleRating only, no written review.
Hayley · 8 October 2022 · JW Wood Durham
Agent replied · 8 October 2026
Thank you for the 5 star review and we hope to work with you again in the future.
★★★★★ 5/5
GoogleWas shown around by the lovely Kate Strange. Very welcoming and helpful. Polite and efficient.
Kate · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Kate, many thanks for taking the time to provide a 5* review. Your comments are much appreciated
★★★★★ 5/5
GoogleAll the staff at Woods have been extremely helpful and friendly and Ann has gone above and beyond to help me and make the house buying process as easy as possible. Thanks to all at Woods!
Rosa · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Rosa, many thanks for taking the time to provide an excellent 5* review. Ann is an experienced member of our sales team and will be greatly encouraged by your comments. The transaction will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleVIEWING AND OFFER WITHIN 3 DAYS.
From the initial valuation through to ‘sold subject to contract, the whole process was very professional, efficient, friendly and speedy. Everyone, I.e. Elaine, Geoff, and Jonathan. Would definitely recommend them.
Karen · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Karen, great to hear you have received excellent service from our Durham team and thanks for taking the time to provide a 5* review. Your kind comments are very much appreciated. The sale will now be monitored through to completion by our after sales department.
★★★★★ 5/5
GoogleProfessional, attentive staff who worked closely with us throughout the sale process getting the property on the market quickly which resulted in an offer following within a few days. Would recommend.
Alexander · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Alexander, first of all thank you for choosing J W Wood to market the property. It’s great to hear you have received excellent service and that you would recommend our services. The transaction will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleExcellent service both in local property search and purchase process. Each member of the team is helpful, knowledgeable and patient from first contact. The guidance we have received has been much appreciated and there will be no hesitation in using J W Wood to sell our property.
Tina · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Tina, I am delighted to hear you have received excellent service from our Durham sales team Your kind comments are very much appreciated. The transaction will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleThe JW Wood team have been very professional, attentive and have communicated with me on every step of my house sale. I would highly recommend them if you are selling your house as they do what they say and I couldn't have asked for a better service all the way through the process.
Simon · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Simon, communication is an integral part of our business so of course I’m delighted to receive your comments about our team. The sale will now be handled by our after sales team through to completion
★★★★★ 5/5
GoogleGood communication from all the team. I found the valuation discussion sensible and the final price well pitched. The sales team led by Kate kept us well informed at all stages and there was a good follow up team after the sale was agreed. A very positive experience.
Ellen · 8 October 2022 · JW Wood Durham
Agent replied · 15 June 2024
Dear Ellen, many thanks for your excellent 5* review. Its great to hear you have had a positive experience with our Durham sales team
★★★★★ 5/5
GoogleRecently used JW Woods Estate Agents in Durham to sell my property. Their service was absolutely first class.
Kate Strange looked after my sale and I couldn't have asked for a better service …
Alan · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Alan - many thanks for a great 5* review. Kate only joined us in February but she us doing a great job
★★★★★ 5/5
GoogleWe are currently buying a property advertised through JW Wood in Durham. Ann has been responsible for a great experience so far with a friendly and professional manner alongside an obvious commitment to ensure that we have the best …
Jon · 8 October 2022 · JW Wood Durham
Agent replied · 20 June 2024
Dear Jon - I am extremely grateful for providing such a comprehensive review. Ann is a senior member of our Durham team and takes great pride in what she does. The transaction will now be handled by our after sales team through to completion
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