5/5
GoogleAll staff are very helpful, our estate agent Denise was absolutely lovely and talked me through the whole process. Highly recommend if your buying or selling a property.
Agent replied · 22 June 2026
Thank you Emily for a lovely review.
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,004 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,004 reviews on four platforms, rated 4.8 out of 5 overall.
2,754
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
209
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL904 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL884 reviews · 666 on Google (4.8)51 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ778 reviews · 577 on Google (4.9)41 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA532 reviews · 330 on Google (4.9)25 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH514 reviews · 310 on Google (4.8)27 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ479 reviews · 259 on Google (4.8)31 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL312 reviews · 111 on Google (5.0)23 in the last 90 days
Reviews on Google
Showing 2,747 reviews on Google only. Show every review
Google5/5
GoogleAmazing team at JW wood estate agents Consett. Lovely friendly polite staff credit to the company. Been ever so helpfull selling mums propery keeping me informed n helping me through the process, brilliant service. Would recomend this firm 100% .
Agent replied · 22 June 2026
What a lovely review, thank you! I'm sure our Consett team will be elated to read your comments.
5/5
GoogleRics surveyor, I call regularly to pick up keys and obtain information on a property. Staff always pleasant and eager to help. Highly recommended
Agent replied · 22 June 2026
Thanks from both Jonathan and Claire for a great review.
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you for leaving us a 5 star review
5/5
GoogleThe team at Consett have been helpful especially Julie Leithead who has given advice, instructions and support especially when we have been stressed. Thank you xx
Agent replied · 22 June 2026
A lovely review thank you.
5/5
GoogleRating only, no written review.
Agent replied · 22 June 2026
Thank you for the 5 stars. We are pleased that you received a great service from our Consett team.
5/5
GoogleThe team at JW Wood Consett made the whole process of buying my house really easy and straightforward. Special mention for Denise Peace who was always available for any question, no matter how trivial
Agent replied · 22 June 2026
A lovely review thank you. We hope your new home gives you years of joy.
5/5
GoogleDespite being away on holiday for a few weeks Denise kept in constant contact with updates and progress, thanks
Agent replied · 22 June 2026
Thank you for acknowledging Denise's efforts and we are sure she will be very pleased to read your comments.
5/5
GoogleGreat to deal with everyone at Woods, have been super helpful with both the sale and purchase of my properties and have helped smooth over any minor ripples along the way.
Agent replied · 22 June 2026
Hi Sam. Thanks for taking the time to leave us a great review. We are delighted that both your sale and purchase were a success.
5/5
GoogleExcellent team of professionals - straight talking and good judgement, thank you guys
Agent replied · 22 June 2026
A great review thank you! Let us know if we can be of further assistance.
5/5
GoogleJW Wood staff have been amazing through out the whole search and buying process so far. Denise and the team have been incredibly helpful and efficient in all aspects. I would highly recommend them as an estate agents.
Agent replied · 22 June 2026
Thank you so much for your wonderful review! We're thrilled to hear that Denise and the team have made your search and buying process so positive. We really appreciate your recommendation!
5/5
Googleexcellent professional prompt service
Agent replied · 27 December 2024
Thank you for the 5 star review. We are delighted you were happy with our service.
5/5
GooglePerfect service - good communications and great advice
Agent replied · 27 December 2024
Many thanks for a great 5 star review. All the best from our team at Consett.
5/5
GoogleVery pleasant experience with all the staff at JW Wood with special thanks to Denise for having all my questions answered.
Agent replied · 10 December 2024
Thank you for your 5 star review Alec. Denise was delighted to receive your comments.
5/5
GoogleDenise from Consett Branch and the team have contacted me with the purchase of property. Professional & helpful for me. Thank you JWWoods
Agent replied · 10 December 2024
Many thanks for the 5 star review
5/5
GoogleHaving never sold a house before, JW Woods have been very informative, friendly and extremely helpful to guide me through the process.
Agent replied · 10 December 2024
Thank you for your 5 start review Susan. We hope you will both be very happy in your new home and look forward to assisting in the completion of your sale
5/5
GoogleWe used JW Wood to purchase a property and their communication and service has been great! Would definitely recommend :)
Agent replied · 10 December 2024
Thanks for a great 5 star review. We hope you are very happy in your new home.
5/5
GoogleVery professional, helpful and knowledgeable. Denise remained in regular contact, keeping me up to date with all aspects of my house sale which was much appreciated. The Consett team are very friendly, Denise especially
Agent replied · 10 December 2024
A great review thank you
5/5
GoogleFrom the moment I contacted JW Wood to give a valuation on my late Father's house they have been a joy to deal with. Denise and her team in the Consett office were there to help me at every stage of the process providing me with constant updates and sound advise. I would recommend them to anyone looking to buy or sell a property.
Agent replied · 10 December 2024
Thank you for your feedback and its nice to read that we were able to assist you during a difficult period.
5/5
GoogleGreat service from start to completion always keeping us up to date. Highly recommend using JW Wood Consett
Agent replied · 9 November 2024
Thank you for your 5 star review Darren. The team will continue to assist.
5/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Thanks you for your 5 Start Review Margaret
5/5
GoogleAfter the closure of the Stanley branch our sale was transferred to Consett and they kept is informed of all progress regarding all aspects of the sale
Agent replied · 24 October 2024
Thank you for your 5 Star Review Susan. We are delighted to have found you a buyer for your property and will continue to support through the conveyancing process
5/5
GoogleStaff were very friendly and informative. Would certainly use JW Wood for buying or selling any type of property in the future.
Agent replied · 10 December 2024
Thank you for your review, it is very appreciated.
5/5
GoogleFrom when I first approached JWW, the team at. Consett branch were friendly and helpful.Denise Peace is handling my purchase and is very professional and keeps me up to date throughout the process many thanks
Agent replied · 9 November 2024
Thank you for your 5 Start review and kind words Mr Lawson. Denise will continue to support you in the purchase of your new home
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
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Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 904 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 884.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
