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JW Wood estate agents in Durham, Consett, Darlington and 2 more

4.8

★★★★★ Excellent

2,998 reviews across 7 offices and 4 platforms

jww.co.uk

JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

2,751

Reviews on Google

All 7 offices

Facebook logo

3.3 / 5

19

Reviews on Facebook

All 7 offices

Yell logo

4.8 / 5

22

Reviews on Yell

Business-wide

Trustpilot logo

206

Reviews on Trustpilot

Business-wide

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Our offices

JW Wood's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 2,744 reviews on Google only. Show every review

5/5

Google

I would like to say a big thank you to JW Wood in Consett, I recently put my house on the market with them and I really like their friendly approach no hard sell just genuinely nice people and a pleasure to deal with. Just a mention for Julie who was the manager of my property. Julie is an asset to JW Wood such a nice lady to speak to and really easy to deal with. Should I need to use JW Wood in the future based on my experience I wouldn’t hesitate so a big thank you from me.

Wayne · 7 September 2026 · JW Wood Consett

Agent replied · 8 September 2026

It's lovely to hear that our friendly approach made the process easier for you, Wayne. Julie will be thrilled to read your kind words about her, she really is a valued member of our team. Thank you so much for taking the time to share your experience, and we'd be happy to help again in the future. The JW Wood Team

4/5

Google

I was dreading having to sell a relatives property. Partly because the last time I moved home myself, it was stressful enough, but mainly because I wasn't in the area of the property. When we walked into JW Wood in Consett as our first step, we were welcomed by Denise Peace. Great start and we never got to a second Estate Agent. She settled our apprehension and as we wouldn't be back in the area for another week, she managed to arrange a valuation for that very afternoon, having taken all of the necessary details. We met Joe Bennison later that day. His knowledge and experience belies his youthful appearance and was full of energy. His advice turned out to be great. We'd never thought of using an Auction rather than the open market, but in our situation it was the correct choice. We almost reached the open market valuation. 6 weeks from start to finish. The support from the rest of the team at Consett was there whenever we needed it and Agent Property Auction were very slick too. Thanks to everyone involved. :)

John · 5 September 2026 · JW Wood Consett

Agent replied · 8 September 2026

Thanks so much for sharing this, John. It sounds like Denise and Joe really took the pressure off what could have been a difficult situation, and we're so glad the auction route worked out well for you. Six weeks from start to finish is brilliant, especially when you weren't local to the property. We really appreciate you trusting us with it. The JW Wood Team

4/5

Google

Great service. Julie has shown us through quite a few houses recently and is a lovely lady. She is always polite and friendly, making home viewing easy and comfortable. Although our home buying experience is not yet complete, staff at JW Wood Consett have kept us informed and up to date so far, which has been a big relief in this stage of our home buying journey.

Kathryn · 5 September 2026 · JW Wood Consett

Agent replied · 19 August 2026

Kathryn we appreciate you taking time to give us your feedback from your property experience to date. We will ensure Julie and the Consett team receive this and look forward to assisting you on your property journey.

5/5

Google

Rating only, no written review.

Sean · 4 September 2026 · JW Wood Chester Le Street

Agent replied · 8 September 2026

Thanks so much for the five stars, Sean. We really appreciate you taking the time to leave us a review. The JW Wood Team

5/5

Google

Brilliant service from Julie! Thanks so much!

Dylan · 3 September 2026 · JW Wood Consett

Agent replied · 8 September 2026

Julie will be delighted to see this. We're really pleased we could help you, Dylan, and appreciate you taking the time to share your experience. Thanks so much. The JW Wood Team

5/5

Google

Very helpful explained everything in detail very friendly, pleasant nothing was to much trouble tnx nick

June · 3 September 2026 · JW Wood Durham

Agent replied · 8 September 2026

Thank you so much for your kind words, June. We're delighted to hear that Nick looked after you so well and made sure everything was clearly explained. We really appreciate you taking the time to share your experience. … More

5/5

Google

Having not had much success with a previous estate agent. I decided after a few months to try again so I chose JW Wood Estate Agents in Durham. From the start the service was very professional but also very friendly. The staff are great and also very knowledgeable, I would have no hesitation in recommending this company to others to use. I am extremely happy with the service and help so far that I have received from everyone.

Pamela · 2 September 2026 · JW Wood Durham (Lettings)

Agent replied · 1 September 2026

Thank you so much for your kind words, Pamela. We're really pleased we could provide you with a better experience after your previous difficulties, and it's lovely to hear that you've found our team both professional and approachable. We truly appreciate your recommendation and will continue to work hard to support you throughout the process. The JW Wood Team

5/5

Google

I used JW Wood on a house sale. They gave me an honest appraisal of the property and value, and some good pointers on how to present it. I dealt with various members of staff, Gary, Ella and Luci and they were good at keeping me up to date with progress. If I had one slight frustration its that if you call the office it seems to always go to a voicemail - but emails are always answered promptly as an alternative.

GINJA · 1 September 2026 · JW Wood Darlington

Agent replied · 18 August 2026

Thank you so much for taking the time to give us this review and feedback to the team. We look forward to assisting you in the future.

5/5

Google

Staff are all very helpful keeping me updated on the progress of the sale. The house was sold very quickly and the staff did everything leaving me with next to nothing to do.

Peter · 27 August 2026 · JW Wood Consett

Agent replied · 2 September 2026

Many thanks for your kind words. The team will appreciate this feedback and will be pleased to know your property journey was as smooth as possible.

5/5

Google

My wife and I can’t thank Julie at JW Wood Estate Agents enough. She helped us with our attempts at purchasing a house in Durham with commendable patience and good humour. New sale postings were sent regularly and viewings were quickly setup. During frequent visits to the office, she helped clear up any concerns we were experiencing. We really can’t thank Julie and her colleagues enough.

David · 26 August 2026 · JW Wood Durham (Lettings)

Agent replied · 25 August 2026

Thank you so much for taking the time to leave such a lovely review, David. We're delighted that Julie could support you both throughout your house search in Durham, and we'll be sure to pass on your kind words to her and the team. Wishing you all the best in your new home. The JW Wood Team

5/5

Google

Completions team.County Durham. Can l just send my thanks to Abbie Blakelock who has been outstandingly professional and also shown great customer service skills throughout the many months my house sale has been progressing. She has dealt with everything l have contacted her about promptly and l couldn't have asked any more of her during the past 11 months. She is a real credit to your organisation. Once again thank's Abbie for all of your hard work and understanding. Can l also give mention to the team in your Bishop Auckland office who have also been great.

Peter · 26 August 2026 · JW Wood Durham (Lettings)

Agent replied · 25 August 2026

Thank you so much for taking the time to leave such a lovely review, Peter. We're really pleased that Abbie has looked after you so well throughout what we know has been a lengthy sale, and we'll make sure she knows how much you appreciated her professionalism and support. It's great to hear the Bishop Auckland team have been helpful too, and we wish you all the best with your move. The JW Wood Team

5/5

Google

Rating only, no written review.

Karen · 25 August 2026 · JW Wood Chartered Surveyors

Agent replied · 27 August 2026

Many thanks for the 5 star review. Let us know if we can assist again in the future.

5/5

Google

Absolutely great service - really appreciated - thanks so much!

Ian · 24 August 2026 · JW Wood Durham

Agent replied · 25 August 2026

Thank you so much for taking the time to leave such a lovely review, Ian. We're really pleased we could provide you with great service and truly appreciate your kind words. … More

5/5

Google

Excellent estate agents to deal with. Clear and regular communications. Friendly and professional staff. August '26.

Simon · 22 August 2026 · JW Wood Consett

Agent replied · 25 August 2026

We appreciate you taking the time to give this feedback to the Consett team. We look forward to being of assistance to you in the future.

5/5

Google

Kelly and everyone at JW Wood has been very helpful, I definitely recommend them

Daniel · 20 August 2026 · JW Wood Durham

Agent replied · 25 August 2026

Thank you so much for your kind words, Daniel. We're really pleased that Kelly and the team were able to help you, and we truly appreciate your recommendation. The JW Wood Team

5/5

Google

Very good and helpful

Derek · 19 August 2026 · JW Wood Consett

Agent replied · 20 August 2026

Many thanks for your kind words, we look forward to being of any assistance in the future.

5/5

Google

We have accepted an offer to sell our house through JW Wood, Durham. The service provided by the sales team, and in particular our contact, Nicky Hall, was excellent. We would highly recommend her.

Janice · 19 August 2026 · JW Wood Durham (Lettings)

Agent replied · 19 August 2026

Thank you so much for this lovely review, Janice. We're delighted that Nicky and the team have provided you with excellent service during the sale of your house. Wishing you all the best with your onward move. The JW Wood Team

5/5

Google

Brilliant

Repede · 19 August 2026 · JW Wood Chester Le Street

Agent replied · 23 August 2026

Thank you for your review!

5/5

Google

Rating only, no written review.

Jude · 18 August 2026 · JW Wood Durham

Agent replied · 20 August 2026

Thank you so much for taking the time to leave us a five-star review, Jude. We really appreciate your kind rating and are delighted to have been of service to you. … More

5/5

Google

Fantastic service. Very prompt with all queries, survey booking and report preparation. Incredibly prompt and helpful with some after-survey queries also. Would very much recommend to anyone requiring a house survey.

Chris · 18 August 2026 · JW Wood Chartered Surveyors

Agent replied · 19 August 2026

A lovely review thank you - our team were delighted to read your kind words.

5/5

Google

I cannot praise the team enough, they have helped me for probably the best part of a year while I had to get a property ready to sell and then it all came together perfectly. They are great!!!!!

Ben · 17 August 2026 · JW Wood Bishops Auckland

Agent replied · 18 August 2026

We wish you well Ben and thank you so much for your feedback the team will appreciate you taking the time.

5/5

Google

Rating only, no written review.

Caley · 17 August 2026 · JW Wood Bishops Auckland

Agent replied · 18 August 2026

We appreciate you taking the time to give this review and look forward to assisting you in the future.

5/5

Google

Very helpfull lovely staff can not fault a thing in the buying of my new home .thankyou all.

Tracy · 17 August 2026 · JW Wood Durham

Agent replied · 18 August 2026

Thank you so much for your lovely words, Tracy. We're delighted we could help make the purchase of your new home such a smooth experience. Wishing you all the best in your new place. … More

5/5

Google

We have been very satisfied with the way in which JW Wood at Bishop Auckland have handled the sale of our house. Martin took time to prepare the details of the property and to discuss the valuation, and the house was put on the market efficiently, once we were ready. Barbara also visited our house so that she could liaise with us and potential buyers. She was enthusiastic about handling the sale. We had a steady stream of viewers, and their feedback was reported to us promptly. It was not long before we had a firm offer, close to the asking price, and we trust that the sale is progressing to a conclusion.

Susan · 17 August 2026 · JW Wood Bishops Auckland

Agent replied · 11 August 2026

Many thanks Susan for your kind words and feedback to Martin and Barbara. We are pleased that we were able to assist you with the sale of your property and look forward to assisting you in the future.

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Questions about JW Wood

Which JW Wood office has the most reviews?

Durham has the most, with 901 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 881.

Where are the JW Wood offices?

The seven JW Wood offices, by town:

Has JW Wood won any awards?

Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold.

Want JW Wood to help?

Send JW Wood a message.

What do you need help with?

JW Wood will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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