★★★★★ 5/5
GoogleJWW and specifically Julie provided a fantastic service in the search for a new property, and in the ongoing negotiation and preparation for sale. Very responsive, clear communicatiom and very knowledgeable on the process to help, this is particularly important as we are overseas buyers.
Stephen · 29 September 2026 · JW Wood Durham
Agent replied · 30 September 2026
Thank you, Stephen. Julie will be really pleased to hear this, supporting overseas buyers does take that extra care with communication and timing, and we're glad she could guide you through both the search and the sale prep so smoothly.
★★★★★ 5/5
GoogleAll the staff very friendly and exceptionally helpful especially Julie Leithead who guided us through the process.
Pauline · 29 September 2026 · JW Wood Consett
Agent replied · 30 September 2026
Thank you, Pauline. Julie puts such care into guiding people through each step, so it's lovely to hear how much that helped you both. We really appreciate you sharing this.
★★★★★ 5/5
GoogleKaren and the team were very helpful in and were easily contactable during the homebuying process
Bill · 28 September 2026 · JW Wood Durham
Agent replied · 30 September 2026
Thanks so much, Bill. Being able to reach the right person when you need them makes such a difference during a purchase, and we're glad Karen and the team were there for you throughout.
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I honestly can’t thank the team at JW Wood enough for the service I received.
I initially contacted Barbara Smith after seeing a property advertised and, despite the very short notice, she managed to arrange a viewing for me within an hour of the property going live, with the viewing taking place that same afternoon.
Martyn Hunter met us at the property and was brilliant. I decided to put an offer in and, incredibly, within another couple of hours the offer had been accepted by the vendor.
Elizabeth Taylor then took care of all the paperwork and documentation, and by the following day I had everything sent through to my inbox.
The whole process was unbelievably quick and straightforward, and everyone I dealt with was friendly, helpful and extremely efficient. You really don’t expect things to move that quickly when buying a property!
A massive thank you to Barbara, Martyn, Elizabeth and the whole team at JW Wood. You made the whole experience so easy and stress-free, and I really appreciate the effort you all put in.
Outstanding service from start to finish. I wouldn’t hesitate to recommend JW Wood. ⭐⭐⭐⭐⭐
Chris
Chris · 26 September 2026 · JW Wood Bishops Auckland
Agent replied · 27 September 2026
Thank you so much for this, Chris. That timeline really was impressive, from viewing to accepted offer to paperwork all sorted within about 24 hours takes some serious coordination, and we're delighted Barbara, Martyn and Elizabeth could make it happen for you so smoothly.
★★★★★ 5/5
GoogleThe team have been exceptional in overseeing our purchase. We have been informed throughout the process and have received very honest advice. Luci, Ella and Gary have all worked hard to ensure things ran smoothly and were all very approachable, responding to my queries straight away. I wouldn't hesitate to use JWW in the future.
Pamela · 24 September 2026 · JW Wood Darlington
Agent replied · 27 September 2026
Honest advice combined with that level of responsiveness makes such a difference during a purchase, and we're really pleased Luci, Ella and Gary could guide you through it so well. Thank you for trusting us with something so important, and for taking the time to share this.
★★★★★ 5/5
GoogleHad the best experience with JW Wood Darlington when purchasing our first home. They are very reliant and efficient.
Jasmine · 23 September 2026 · JW Wood Durham
Agent replied · 30 September 2026
It's lovely to hear your first home purchase went so smoothly with the Darlington team. Reliability and efficiency make all the difference when you're navigating something as important as that first step onto the property ladder. Thanks for letting us know how it went for you.
★★★★★ 5/5
GoogleI am very sure that Julie is a great asset to JW Wood. From the time she picks up the phone, you can tell you’re speaking to a friendly, authoritative person. She explains situations accurately and your response is always accepted gratefully. As an elderly person, I am particularly pleased with the clarity of her voice.
Harry · 23 September 2026 · JW Wood Durham
Agent replied · 30 September 2026
Julie's clarity and warmth really do come through, don't they? We're particularly glad to hear how well she communicates, especially as that reassurance matters so much when you're working with an agent. She'll be delighted to know her approach has made such a positive difference to you.
★★★★★ 4/5
GoogleRating only, no written review.
David · 23 September 2026 · JW Wood Durham
Agent replied · 7 May 2026
We really appreciate you taking the time to rate us, David. Four stars means a great deal to us, and if there's anything we could have done differently to make your experience even better, we'd genuinely welcome hearing from you.
★★★★★ 5/5
GoogleHaving contact with 2members of the team I found them very understanding and very helpful
Paul · 22 September 2026 · JW Wood Bishops Auckland
Agent replied · 27 September 2026
Thank you for such a kind review, Paul. It's really good to know that both members of the team were able to help you properly. We appreciate you taking the time to share this.
★★★★★ 5/5
GoogleSecond estate agents we used in Consett after a previous property fell through. Compared to experiences with a competitor, Woods were excellent to deal with. Great communication, friendly staff and easy to contact
If only solicitors were as good!
David · 21 September 2026 · JW Wood Consett
Agent replied · 16 September 2026
It's good to hear the difference showed, especially after you'd already been through a difficult patch with the first property. We know how frustrating it can be when communication isn't what it should be, so thank you for trusting us to help get things back on track.
★★★★★ 5/5
GoogleFirst class service from this local Estate Agent. The communication and timely updates have been fantastic. The process of arranging for a valuation, setting up the listing and finding a buyer happened all so quickly, I am truly impressed. A special thank you to Elizabeth Taylor and Martyn Hunter.
Nigel · 20 September 2026 · JW Wood Bishops Auckland
Agent replied · 27 September 2026
Thanks so much for this, Nigel. It's great to hear that everything moved at the right pace for you, and that Elizabeth and Martyn kept you well informed throughout. We'll make sure they both see your kind words about their work on your sale.
★★★★★ 5/5
GoogleExcellent service from jill easy stress free can’t thank yous enough definitely recommend
Graham · 19 September 2026 · JW Wood Chester Le Street
Agent replied · 26 September 2026
Thanks so much, Graham. We're really pleased Jill could make things easy and stress-free for you, that's exactly what we aim for. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleRating only, no written review.
Steve · 17 September 2026 · JW Wood Darlington
Agent replied · 19 May 2026
Many thanks we appreciate you taking the time to give us this 5 star review. We look forward to being of assistance in the future.
★★★★★ 5/5
GoogleExcellent service from first valuation to sale (subject to contract)
Barbara Smith, rang frequently with updates, kept informed every step of the way.
Barbara has Excellent customer service.
Would highly recommend this company
Christine · 17 September 2026 · JW Wood Bishops Auckland
Agent replied · 1 September 2026
Many thanks Christine for your feedback you have given to Barbara, she will be delighted to know she was able to help you on your property journey. We look forward to assisting you in the future.
★★★★★ 5/5
GoogleDealing with things very quickly and sincerely, which I like best!
Qiaoyu · 15 September 2026 · JW Wood Durham
Agent replied · 16 September 2026
Being quick and sincere is such an important combination when you're helping someone with their property, so we're really glad that's what you experienced with us. Thank you for taking the time to leave such a kind review, Qiaoyu.
★★★★★ 5/5
GoogleWow that was quick! Their excellent service and communications got us an quick viewing of a house we wanted to buy and then pointed us in the right direction for solicitors, searches and everything else we needed to know about buying, all within a couple of days. We would recommend JW Wood to any house buyer out there.
Margaret · 15 September 2026 · JW Wood Durham
Agent replied · 16 September 2026
Getting you in to view quickly and then setting you up with everything you needed sounds like exactly how it should work. We're really pleased we could keep things moving at the right pace for you, and thank you for recommending us to other buyers.
★★★★★ 5/5
GoogleThe thought of moving House at the ages of 77 and 83 yrs Old we were very concerned about what lay ahead.
We decided to use JW Wood estate agents in Consett as we had used them just over 20 years ago to move into the House we were now having to sell due to ill health.
All the staff were very friendly but at the same time professional and guided us through everything along the way.
Daily update by E Mail and telephone assured us the sale was in good ex experienced hands.
Within 5 Days we had 3 viewings and a second visit from one person who actually bought Our House.
Not just because we have a sale going through but i would genuinely recommend this estate agent to Market your Property.
Michael · 14 September 2026 · JW Wood Consett
Agent replied · 8 September 2026
Moving house at any age takes courage, but you both handled it brilliantly with everything you had on your plate. We're really glad we could guide you through the process again after twenty years, and that the regular updates kept you reassured along the way, it means a lot that you'd recommend us so warmly.
The Team
★★★★★ 5/5
GoogleAs a buyer, JW Woods made the time to understand what we wanted, to make arrangements that suited us and to work quickly at the pace we needed. Thank you to Karen and the whole team.
Paul · 11 September 2026 · JW Wood Durham
Agent replied · 16 September 2026
Karen and the team really valued getting to know what mattered to you, so it's lovely to hear that came through. Getting the pace right makes such a difference when you're buying, and we're pleased we could match what you needed. Thanks for trusting us with it, Paul.
★★★★★ 5/5
GoogleAs a buyer, JW Woods made the time to understand what we wanted, to make arrangements that suited us and to work quickly at the pace we needed. Thank you to Karen and the whole team.
Paul · 10 September 2026 · JW Wood Durham (Lettings)
Agent replied · 16 September 2026
Karen and the team really valued getting to know what mattered to you, so it's lovely to hear that came through. Getting the pace right makes such a difference when you're buying, and we're pleased we could match what you needed. Thanks for trusting us with it, Paul.
★★★★★ 5/5
GoogleHaving not had much success with a previous estate agent. I decided after a few months to try again so I chose JW Wood Estate Agents in Durham. From the start the service was very professional but also very friendly. The staff are great and …
Pamela · 10 September 2026 · JW Wood Durham
Agent replied · 1 September 2026
Thank you so much for your kind words, Pamela. We're really pleased we could provide you with a better experience after your previous difficulties, and it's lovely to hear that you've found our team both professional and approachable. We … More
★★★★★ 5/5
GoogleMy wife and I can’t thank Julie at JW Wood Estate Agents enough. She helped us with our attempts at purchasing a house in Durham with commendable patience and good humour. New sale postings were sent regularly and viewings were quickly …
David · 10 September 2026 · JW Wood Durham
Agent replied · 25 August 2026
Thank you so much for taking the time to leave such a lovely review, David. We're delighted that Julie could support you both throughout your house search in Durham, and we'll be sure to pass on your kind words to her and the team. Wishing … More
★★★★★ 5/5
GoogleCompletions team.County Durham.
Can l just send my thanks to Abbie Blakelock who has been outstandingly professional and also shown great customer service skills throughout the many months my …
Peter · 10 September 2026 · JW Wood Durham
Agent replied · 25 August 2026
Thank you so much for taking the time to leave such a lovely review, Peter. We're really pleased that Abbie has looked after you so well throughout what we know has been a lengthy sale, and we'll make sure she knows how much you appreciated … More
★★★★★ 5/5
GoogleExcellent service from Karen and the JW Wood team. Talked us through the buying process as nervous first time buyers.⭐️⭐️⭐️⭐️⭐️
John · 9 September 2026 · JW Wood Durham
Agent replied · 16 September 2026
Thank you, John. Karen and the team know how daunting it can be as a first time buyer, so we're really pleased they could walk you through each step and make it feel manageable.
★★★★★ 5/5
GoogleJ W Wood have assisted me now in purchasing two properties. I have worked principally with Denise. I like her a lot. She has an easy nature and knows her stuff. Always a pleasure.
Erik · 8 September 2026 · JW Wood Consett
Agent replied · 8 September 2026
Thanks so much for this, Erik. It's brilliant to hear that you've trusted us with both purchases, and that Denise made the whole thing feel straightforward. She'll be really pleased to read your kind words about her approach and expertise.
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