★★★★★ 1/5
GoogleIve emailed and husb has too about viewing a bungalow for sale. No response. Wouldnt like them to sell my home if they dont bother contacting people back!
A · 23 January 2026 · JW Wood Chester Le Street
Agent replied · 24 March 2026
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and would like to make things right. Please feel free to reach out to our branch manager at a.siddall@jww.co.uk so we can better understand the situation and work towards a resolution. Your input is valuable to us, and we appreciate the opportunity to improve.
★★★★★ 5/5
GoogleVery professional company - all aspects of getting a survey done on my new home were handled efficiently and without fuss. Highly recommended!
David · 19 January 2026 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
Many thanks Mr Harris for taking the time to leave us a 5 star review. It is very much appreciated.
★★★★★ 5/5
GoogleI would just like to say Barbara and her team have done an excellent job in marketing my property
They were at all times professional and diligent
Many thanks
Michael
Michael · 17 January 2026 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you, Michael, for your kind words! Barbara and the team will be so pleased to hear their professionalism and dedication made a positive impact. It’s been a pleasure working with you, and we’re grateful for the opportunity to market your property. Wishing you all the best!, The JW Wood Team
★★★★★ 5/5
GoogleI cannot express enough my appreciation for the support and excellent service I received from Martin and the ladies at the Bishop Auckland branch during a very difficult time that led me to having to sell my house and relocate from County Durham. Service received was 'above and beyond' that I had experienced from other Estate Agents in the past who were marketing my property, if you are thinking of selling I would recommend going to JW Wood.
Rose · 17 January 2026 · JW Wood Bishops Auckland
Agent replied · 16 April 2026
Thank you so much for your kind words! We're thrilled Martin and the team at Bishop Auckland could support you during such a challenging time. Your recommendation means the world to us!
★★★★★ 5/5
GoogleGreat service! Would recommend. The level 2 survey was incredibly thorough and detailed with a very quick turnover.
Dan · 17 January 2026 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
Many thanks for taking the time to leave us a review. Let us know if we can help again in the future.
★★★★★ 5/5
GoogleWe did our first sale with JWW and it was a very easy and stress-free experience. Tracy was great to come evaluate the house and take the pictures (that looks amazing!), then Jade was very friendly and super efficient as our property …
Adventures · 16 January 2026 · JW Wood Consett
Agent replied · 16 September 2026
Many thanks for you're kind words and taking the time to leave us a review. Both Tracy and Jade are happy to have made this a pleasant experience. Let us know if we can help again in the future.
★★★★★ 5/5
GoogleExcellent service from Julie and Denise. Kept us right all during the process
Daz · 12 January 2026 · JW Wood Consett
Agent replied · 14 January 2026
Many thanks for taking the time to leave us a review. Let us know if we can help again in the future.
★★★★★ 5/5
GoogleFantastic team with prompt follow ups and being nice.
Inyoung · 11 January 2026 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your kind words, we’re thrilled our team’s promptness and friendliness made a great impression!
★★★★★ 5/5
GoogleI purchased a property in Durham and dealt with Ann Stobbart. The whole process from viewing through to purchasing was very smooth and conducted in a professional manner . I would certainly recommend JW Wood .
Mauro · 11 January 2026 · JW Wood Durham (Lettings)
Agent replied · 11 May 2026
Thank you for your recommendation and for sharing your positive experience with Ann and our team, we’re pleased to hear everything went smoothly.
★★★★★ 5/5
GoogleFantastic team with prompt follow ups and being nice.
Inyoung · 8 January 2026 · JW Wood Durham
Agent replied · 8 May 2026
Thank you for your kind words, we’re thrilled our team’s promptness and friendliness made a great impression!
★★★★★ 5/5
GoogleI purchased a property in Durham and dealt with Ann Stobbart. The whole process from viewing through to purchasing was very smooth and conducted in a professional manner . I would certainly recommend JW Wood .
Mauro · 8 January 2026 · JW Wood Durham
Agent replied · 8 May 2026
Thank you for your recommendation and for sharing your positive experience with Ann and our team, we’re pleased to hear everything went smoothly.
★★★★★ 5/5
GoogleJade was incredibly helpful from the very beginning of the process. She was always quick to answer any queries, easy to talk to, and extremely knowledgeable. As first-time buyers, we really appreciated her support and guidance throughout. Thank you so much for all your help in buying our first home!
Laura · 7 January 2026 · JW Wood Consett
Agent replied · 14 January 2026
"Thank you for your kind words, Jade is delighted to have made your first home-buying experience smooth and enjoyable!"
★★★★★ 5/5
GoogleThey made my sons house buying process much simpler! 😃 …
Alison · 5 January 2026 · JW Wood Consett
Agent replied · 5 August 2026
Hi, Alison. Thanks for taking the time to share your positive experience. We truly appreciate it!
★★★★★ 5/5
GoogleThe staff here even stayed after closing time on the day of exchange so we could pick up the house keys after being stuck in traffic. Very kind of them!
John · 5 January 2026 · JW Wood Consett
Agent replied · 5 August 2026
Hi John, thanks so much for your kind review. This is what makes Cray & Norton one of the best Estate Agents in Croydon. We just go the extra mile for all of our clients. We hope you are really happy in your new home. Darren & The Team
★★★★★ 5/5
GoogleThey were so accomodating when we wanted to view the house several times before completion!
Dao · 5 January 2026 · JW Wood Consett
Agent replied · 5 August 2026
Thanks so much for your kind review. This is what makes Cray & Norton one of the best Estate Agents in Croydon. We just go the extra mile for all of our clients.
★★★★★ 4/5
GoogleFound the company easy to deal with and very honest compared to other estate agents I considered. Very helpful when needed Gary who came and visited myself was excellent. Julie who showed me around a few properties was lovely. The office staff especially Ella who I dealt with directly was amazing and nothing was to much when I was asking for more information or guidance.
Door · 1 January 2026 · JW Wood Darlington
Agent replied · 12 December 2025
Thank you for your lovely feedback! We're so glad Gary, Julie, and Ella were able to make your experience smooth and enjoyable. If you ever need anything else, we're here to help!
★★★★★ 5/5
GoogleVery thorough survey of property performed and a very detailed report of property, including any concerns listed and what is recommended to follow. I would highly recommend JM Mason Chartered Surveyors to perform a survey to get a detailed report and survey done.
Mick · 25 December 2025 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
Many thanks for the thorough and highly complimentary review. We look forward to working with you again in the future.
★★★★★ 5/5
GoogleA great service… professional, thorough, timely and excellent communication including prompt responses to questions. Brilliant.
Paul · 25 December 2025 · JW Wood Chartered Surveyors
Agent replied · 24 January 2026
A lovely review, we are very grateful and hope to work alongside you in the future.
★★★★★ 5/5
GoogleGreat local team, well advised, always available during the full process. reliable valuation.
Damien · 24 December 2025 · JW Wood Darlington
★★★★★ 5/5
GoogleThank you to Grace and to Hannah for their amazing support and advice throughout the process. We were first time buyers but both Grace and Hannah (who were contracted by the seller) made us feel that they were on "our side" and they massively assisted us with getting everything over the line. They were incredibly kind, professional and bent over backwards for us. We would highly recommend!
Adele · 24 December 2025 · JW Wood Darlington
★★★★★ 5/5
GoogleOutstanding experience with DKH from start to finish. Professional, focused and honest. Quite a refreshing experience having bought and sold numerous properties in the past. They understood the mandate from the outset and executed it quickly (13 days!!) and without nonsense: a special shout out to Beth Rees. I would really recommend this team
Rupa · 24 December 2025 · JW Wood Darlington
★★★★★ 5/5
GoogleWe had our home in Rickmansworth valued by Beth Rees and her colleague from DKH Estate Agents back in September, and we cannot speak highly enough of the service we received. In less than three months Beth found us a buyer, and we are now well on our way with the selling process.
Thank you Beth, for making what could have been a stressful experience feel smooth and positive. Thank you for being so patient, so kind, and always keeping us informed. We are truly grateful and would highly recommend Beth to anyone looking to sell their home with DKH Estate Agents.
Sonie · 24 December 2025 · JW Wood Darlington
★★★★★ 5/5
GoogleWe’ve had a very positive experience so far with buying a property through DKH. Joshua has been very supportive and communicative, always happy to answer any queries and has kept us updated throughout the process!
Rebecca · 24 December 2025 · JW Wood Darlington
★★★★★ 5/5
GoogleDKH have been really helpful in our property search, we really appreciate how much effort they made to show us properties and give us advice about the area, especially Beth!!
Pri · 24 December 2025 · JW Wood Darlington
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
