5/5
GoogleA Pleasure to deal with We were moving after 35 years in the same house, and trying to find another home was far from successful. However, we eventually found a property for sale via …
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,998 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
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Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL900 reviews · 684 on Google (4.8)46 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL880 reviews · 666 on Google (4.8)48 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ771 reviews · 574 on Google (4.9)34 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA529 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH510 reviews · 310 on Google (4.8)23 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ476 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL309 reviews · 111 on Google (5.0)19 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 2,744 reviews on Google only. Show every review
Google5/5
GoogleAdrian and his team where simply fantastic. They were professional and courteous at all times. From the initial appointment where Adrian took our property details, which included very carefully thought photographs which I was able to proof …
5/5
GoogleJ W Woods CONSETT Branch have sold several properties for us. I find them to be professional, honest, always approachable. Nothing is a problem for this team. …
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleJW Woods were our vendors agent. They had an appointed sales coordinator, however for me the person who stood out throughout this purchase was Clare Richardson. Always professional and willing to help through some testing times. A lovely …
Agent replied · 22 June 2026
Thank you so much for your 5-star review, it truly means a lot to us!
5/5
GoogleThank you for enabling the smooth sale of our property. At all times you delivered a highly professional service, guiding us through the sale process and were always available if any questions arose. We would certainly recommend yourselves …
5/5
GoogleAbsolutely first class customer service from Gill Anderson right from the beginning of our interest in the property. She diligently kept us informed of progress leading up to our ‘sealed bid’ offer with the vendor, explained the process in …
5/5
GoogleOutstanding service, in particular Gill Anderson at the Bishop Auckland office was amazing, she went above and beyond my expectations of an estate agent, keeping me well informed and updated on the sales process. I have had many past poor …
5/5
GoogleRating only, no written review.
5/5
GoogleFlawless customer service and smooth transactions. Recommended.
5/5
GoogleFriendly prompt and helpful. So excitedfor my house move.
5/5
GoogleCommunication was excellent and kept us up to date wether news was good or not so good .Worked hard to secure a sale
5/5
GoogleOnly used them once but extremely helpful and very understanding Lauren kept me up to date every inch of the way very professional 10/10
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGreat service! Friendly helpful staff!
5/5
GoogleThanks so much for being super helpful! Very efficient and professional service!
5/5
GoogleFantastic customer service and a very friendly team would recommend!
5/5
GoogleTop class service. Highly recommended. Darlington team exceeded our expectations.
5/5
GoogleHad fantastic service from start to finish. All staff so Confederate friendly and very helpful.
5/5
GoogleGreat service, Sam in particular kept me updated throughout the process of purchasing which helped to reassure me. Would definitely recommend.
5/5
GoogleVery professional and best customer service I’ve received in a long time!! I mainly dealt with a lady called Lauren who was exceptional from start to end!! Would definately reccomend!!
5/5
GoogleOutstanding customer service, Samantha Foxton in particular was friendly, enthusiastic and very efficient, if you are thinking of buying or selling in the Darlington area I would highly recommend this company and it’s staff.
5/5
GoogleI found staff at the Darlington branch helpful and informative. Samantha in particular went out of her way to help. I wouldn't have any hesitation in recommending them to friends and family.
5/5
GoogleExcellent service from all staff I encountered during the sale of my property. They offer such a personal service and really do the best for their customers. I would recommend Gary and his team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 900 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 880.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold.
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Send JW Wood a message.
