5/5
GoogleExcellent service
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,998 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
Want JW Wood to help?
Send JW Wood a message.
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL900 reviews · 684 on Google (4.8)46 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL880 reviews · 666 on Google (4.8)48 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ771 reviews · 574 on Google (4.9)34 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA529 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH510 reviews · 310 on Google (4.8)23 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ476 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL309 reviews · 111 on Google (5.0)19 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 2,744 reviews on Google only. Show every review
Google5/5
GoogleVery professional. Ann did a first class job in challenging circumstances.
5/5
GoogleRecently purchased my dream house through the company fantastic service from start to finish ...had no stress or worries which often come with buying a house....totally professional and very friendly outstanding
5/5
GoogleRecently purchased a house service was outstanding always kept informed by sales progression team they went above and beyond to make our experience stress free and smooth transition to our new home
1/5
GoogleWould not recommend to anyone, one excuse after another, six months after accepting an offer on my property I was informed by a third party my buyer had withdrawn from purchase, six months of little or no information from Woods, plenty of …
5/5
GoogleFantastic service from the team in Durham. Would not hesitate to recommend to others!
5/5
GoogleWas sold straight away when J W Woods had all the information about the area, sales in the area etc they knew more about my home than I did, was really interesting and helped us out a lot with how to sell our home.
4/5
GoogleCommunicated well during the sale of the property. Kept us informed and were very patient
1/5
GoogleConstant lies, story changes all the time. 1 star is too good. Lindsay curry who works there tells you anything to get you off the phone. Communication is not worth anything down there. They except your offer and don't keep you updated as …
1/5
GoogleRating only, no written review.
5/5
GoogleAlways a pleasure to deal with JW Wood. Friendly staff and always a warm welcome in the office.
5/5
GoogleCould not have asked for more in this stressful period. After our house sale fell through (under another estate agent) 24h before completion Helen and Ann kept us informed and helped us with the solution that was found. …
1/5
GoogleRating only, no written review.
5/5
GoogleAlways a pleasure to deal with JW Wood. Friendly staff and always a warm welcome in the office.
1/5
GoogleConstant lies, story changes all the time. 1 star is too good. Lindsay curry who works there tells you anything to get you off the phone. Communication is not worth anything down there. They except your offer and don't keep you updated as …
5/5
GoogleCould not have asked for more in this stressful period. After our house sale fell through (under another estate agent) 24h before completion Helen and Ann kept us informed and helped us with the solution that was found. …
1/5
GoogleVisited branch last year. Unapproachable and quite snotty when quizzed about why we'd put our property with a different agent. …
5/5
GoogleWe sold our house and bought (rental) through Sam Foxton. I cannot tell you how impressed I was with how she kept us up to date with everything, how calm and professional she was when I rang her in tears because the house we were buying …
5/5
GoogleSuperb service from J W Wood Darlington. From beginning to end our house sale could not have been better. Gary, Sue and the team have been so friendly, courteous and helpful, that we now consider them friends. Gary's viewing and valuation …
5/5
GooglePersonal attention to detail and extremely good communication with me as buyer and with purchaser, to keep the transaction moving forward. …
5/5
GoogleSimply the best estate agent we have ever dealt with. Superb from start to Finnish. Apart from great customer service they gave us & updates every couple of weeks or so letting us know how the sale was progressing, another thing that was …
5/5
GoogleAs a buyer from Woods I was really impressed from initial contact to completion day. …
5/5
GoogleI couldn’t be happier with the service I received from JW Wood. From the word go I received high standards of customer service, always with a smile too; nothing was too much trouble. Staff were very friendly, approachable, helpful and …
5/5
GoogleHaving previously used the services of JW Wood in the purchase and subsequent resale of my Father in Law’s flat, some three years later. They couldn’t have been more helpful and proactive. So when we decided to review any downsizing …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 900 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 880.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold.
Want JW Wood to help?
Send JW Wood a message.
