5/5
GoogleVery impressed with the service received from JW Wood, Durham. Made the fatal mistake of originally trying to sell our property through an online ‘hybrid’ agent. After 6 months of dreadful communication and poor customer …
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
2,998 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 2,998 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
206
Reviews on Trustpilot
Business-wide
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Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL901 reviews · 684 on Google (4.8)47 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL880 reviews · 666 on Google (4.8)48 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ771 reviews · 574 on Google (4.9)34 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA529 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH511 reviews · 310 on Google (4.8)24 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ476 reviews · 259 on Google (4.8)30 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL310 reviews · 111 on Google (5.0)20 in the last 90 days
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews on Google
Showing 2,744 reviews on Google only. Show every review
Google5/5
GoogleIt was a fantastic experience buying through JW Wood Estate Agent, Durham. Staffs were professional, friendly, and always happy to help. I was kept updated on transaction progress regularly, and gently reminded to act …
5/5
GoogleI have actually purchased a property through this company, I found them maintaining high standards and their advice to be realistic and helpful. Definitely a trusted business.
5/5
Googleexcellent professional service, responsive to emails/phone calls and very friendly and keeping me up to date on sale of house etc. Ann my sales negotiator was very helpful throughout, courteous and kept me upto …
5/5
GoogleOutstanding service in such difficult times (Covid-19). We bought our current home several years ago from JW Wood and were so impressed …
5/5
GoogleFantastic service when buying a property! Kept in touch with updates more than our solicitors did. Massive thank you to Louise who guided us through the sale, helped with queries and kept us updated. Would recommend this estate agents to …
5/5
GoogleFrom start to finish JW Wood provided the most fantastic service. From fair pricing and sensible valuations, to top notch communications, excellent advice and negotiation skills. However, their ability to continue this fantastic service …
5/5
GoogleWe would like to add our utmost gratitude to ALL the staff at the Bishop Auckland office who were absolutely brilliant in helping us with our recent house move. It was not an easy completion though your staff kept us fully informed …
5/5
GoogleI have used JW Wood several times over the last 15 years and I would not hesitate in recommending them to anyone who wants a professional, caring and honest firm. The appraisal of our home was realistic and we secured a sale within a month …
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleEveryone we dealt with was friendly, courteous and efficient. They were a pleasure to deal with.
5/5
GoogleVery helpful office staff particularly Chloe in dealing with a viewing and offer made on a property.
5/5
GoogleExceptional service from Tracy and team. I would highly recommend JW Wood Chester-le-Street. Very professional and extremely friendly. Thank you so much.
5/5
GoogleBrilliant service. Have kept us up to date with everything. David Warnaby, Tracey Bowen and Kelly Mahoney have been brilliant thank you very much!
5/5
GoogleFantastic Agency. Very helpful with answering my first time buyers questions and made sure I didn't miss anything out during the process of purchasing my first house.
5/5
GoogleExcellent service from Adrian and the team in the Chester-le-Street branch and when an offer was accepted the marvellous Christine took over. Wouldn't hesitate to recommend them and would happily use them again
5/5
GoogleBrilliant service from all the team when selling my house especially Tracey Bowen who kept me going when my first sale fell through. I really could not have asked for more from them. I will definitely recommend them to anybody thinking of selling.
5/5
GoogleAll of the staff have been so professional and extremely friendly throughout the whole process. I dealt mainly with Tracy in Chester le Street and Samantha in Durham and both have been outstanding and took the majority of the stress out of the whole process. I would highly recommend this estate agents.
5/5
GoogleGreat service, great communication, cant Thank Tracy, Chloe, Adrian and Kelly from the Durham office enough for their time. Moving house is one of the most stressful things I've done and they really helped me, absolutely would recommend them and use them again. Thanks again guys have a lovely Christmas
5/5
GoogleVery friendly and professional team at JW Wood Chester le Street branch who did everything they could to sell my house and keep me up to date on a regular basis. Tracey and Chloe deserve a big thank you for getting me through the stressful process of selling my house. Great service. Well done.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 901 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 880.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold.
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Send JW Wood a message.
