5/5
GoogleExcellent service, best comms I have ever experienced in a house sale. From start to finish kept us informed with as much possible detail. Good competetive price. Best agent we have used
Trusted Agent profile
Verified
JW Wood estate agents in Durham, Consett, Darlington and 2 more
★★★★★
3,000 reviews across 7 offices and 4 platforms
JW Wood has seven offices, in Durham (three offices), Consett, Darlington, Bishop Auckland and Chester Le Street. Together they have 3,000 reviews on four platforms, rated 4.8 out of 5 overall.
2,751
Reviews on Google
All 7 offices
19
Reviews on Facebook
All 7 offices
22
Reviews on Yell
Business-wide
208
Reviews on Trustpilot
Business-wide
Our offices
JW Wood's seven offices, most reviewed first. Each has its own page.
- JW Wood Durham7 Old Elvet, DH1 3HL903 reviews · 684 on Google (4.8)49 in the last 90 days
- JW Wood Durham (Lettings)7 Old Elvet, DH1 3HL883 reviews · 666 on Google (4.8)51 in the last 90 days
- JW Wood Consett16 Middle Street, DH8 5QJ774 reviews · 574 on Google (4.9)37 in the last 90 days
- JW Wood Darlington6 Duke Street, DL3 7AA531 reviews · 330 on Google (4.9)24 in the last 90 days
- JW Wood Bishops Auckland128 Newgate Street, DL14 7EH513 reviews · 310 on Google (4.8)26 in the last 90 days
- JW Wood Chester Le Street3 Front Street, DH3 3BQ478 reviews · 259 on Google (4.8)31 in the last 90 days
- JW Wood Chartered Surveyors7 Old Elvet, DH1 3HL312 reviews · 111 on Google (5.0)22 in the last 90 days
Reviews on Google
Showing 2,744 reviews on Google only. Show every review
Google5/5
GoogleDuring very difficult times we received nothing but helpful advice and service. Absolutely brilliant- especially Ann Stobbart. Thank you!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery impressed with the service received from JW Wood, Durham. Made the fatal mistake of originally trying to sell our property through an online ‘hybrid’ agent. After 6 months of dreadful communication and poor customer …
5/5
GoogleAbsolutely fantastic service, particularly from Ann Stobbart. She was in contact with us constantly even through difficult covid-19 times and we weren't even her clients. Will definitely be using jw woods for any future sales. Highly recommended A*.
5/5
GoogleI have actually purchased a property through this company, I found them maintaining high standards and their advice to be realistic and helpful. Definitely a trusted business.
5/5
GoogleExcellent service, especially through this very difficult time. Ann was truly amazing and helped sort out many little problem along the way. Also found Jonathan very professional and knowledgeable when we first wanted to sell our property. I shall definitely recommend JW Wood to all my friends.
5/5
Googleexcellent professional service, responsive to emails/phone calls and very friendly and keeping me up to date on sale of house etc. Ann my sales negotiator was very helpful throughout, courteous and kept me upto …
5/5
GoogleIt was a fantastic experience buying through JW Wood Estate Agent, Durham. Staffs were professional, friendly, and always happy to help. I was kept updated on transaction progress regularly, and gently reminded to act …
5/5
GoogleVery professional service from start to finish. Very friendly and helpful staff and more importantly the job was done properly obtaining all the relevant documentation before proceeding enabling the process of a very stressful time to run smoothly. Would highly recommend.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleDuring very difficult times we received nothing but helpful advice and service. Absolutely brilliant- especially Ann Stobbart. Thank you!
5/5
GoogleExcellent service, best comms I have ever experienced in a house sale. From start to finish kept us informed with as much possible detail. Good competetive price. Best agent we have used
5/5
GoogleNice professional service. Quality brochure produced for first meeting. Set price with lots of viewings included in cost, nothing extra to pay like some online companies. Would definitely use again.
5/5
GoogleExcellent service. As a purchaser of a property with this estate agent with a complex purchase, Ann Stobbart went above and beyond to ensure the sale went ahead. She gave us lots of additional help and went above and beyond. We would definitely list our property with her if we were to sell in the future.
5/5
GoogleAbsolutely fantastic service, particularly from Ann Stobbart. She was in contact with us constantly even through difficult covid-19 times and we weren't even her clients. Will definitely be using jw woods for any future sales. Highly recommended A*.
5/5
GoogleI bought my new home and sold my old one with JW Wood and the service was excellent throughout. Having tried to sell with another agent what particularly pleased me was the friendly staff in the office who spent time visiting my property so they could explain to buyers what it was like. This service beats the internet for me!
5/5
GoogleExcellent communication from the whole team. This was extremely welcome as we live 140 miles away form where the property was being sold. From valuation to viewings to offers and the eventual sale we were kept informed throughout the whole …
5/5
GoogleVery efficient and kept us informed at all stages. We were selling due to bereavement and Jonathan was wonderful,very professional but also kind and empathetic. I would not hesitate to recommend JWWoods Durham Office.
5/5
GoogleFrom my experience of buying and selling a house through Woods, I have found the whole team, without exception marvellous. If you are looking for a reputable estate agent who will deal with your sale promptly, professionally and …
5/5
GoogleExcellent Service from Kelly, Matthew and the rest of the team, they always kept us informed and up to date without having to chase regarding our onwards purchase, we couldn't have asked for more!
5/5
GoogleExcellent service, especially through this very difficult time. Ann was truly amazing and helped sort out many little problem along the way. Also found Jonathan very professional and knowledgeable when we first wanted to sell our property. I shall definitely recommend JW Wood to all my friends.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for JW Wood, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
JW Wood is among the Trusted Agent Awards Night 2026 winners.
- GoldTrusted Agent Awards Night 2026: North East Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
JW Wood is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2026.
EA Masters by year, 2018 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- North East
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- North East
2018 1 Bronze EA Masters 2018 winners
- BronzeEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
JW Wood and its branches won awards at the RAN Awards in one year, most recently 2017.
RAN Awards winners in one year, the group and its branches: 2017.
RAN Awards by year, 2017
2017 1 award RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, North East
Source: RAN Awards winners lists, as published, linked by year.
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Questions about JW Wood
Which JW Wood office has the most reviews?
Durham has the most, with 903 reviews rated 4.7 out of 5, followed by Durham (Lettings) with 883.
Where are the JW Wood offices?
The seven JW Wood offices, by town:
- Bishop Auckland: 128 Newgate Street, Bishop Auckland, DL14 7EH
- Chartered Surveyors: 7 Old Elvet, Durham, DH1 3HL
- Chester Le Street: 3 Front Street, Chester Le Street, DH3 3BQ
- Consett: 16 Middle Street, Consett, DH8 5QJ
- Darlington: 6 Duke Street, Darlington, DL3 7AA
- Durham: 7 Old Elvet, Durham, DH1 3HL
- Durham (Lettings): 7 Old Elvet, Durham, DH1 3HL
Has JW Wood won any awards?
Yes. In The Trusted Agent 2026 awards, Durham won Platinum, Consett won Platinum and three more branches won Gold. At the Trusted Agent Awards Night 2026 the group won Gold for North East Estate Agency of the Year. The group and its branches have also won 5 other industry awards since 2017.
