Jones Robinson estate agents in Newbury, Didcot, Devizes and 3 more

★★★★★ 5/5

Google

I have just sold my house through Jones and Robinson and can not recommend them enough. Caroline was my main point of contact who continually kept me updated throughout the whole process with the conveyancing stages. I never felt I had to ask for updates as Caroline would always ring in the week just to confirm the progress of the stages, and to ensure everything was going as smooth as it possibly could. When talking to other people about their house move they stress their frustration that they have to chase their Estate agent for updates and I’m always quick to say I’ve never had to do that with Jones and Robinson!

Louisa · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Jones Robinson was quick enough to provide viewing, compare to some other letting agencies. Met Rachel for the property viewing, she was helpful. Later met Marcus in office, and requested for assistance, since then till today, he been very kind, generous and helpful. His prompt response to any queries over the call and/or email, is a great comfort. Just for fun, at the very first meeting, I addressed him Marcus Aurelius Antoninus (The King), somehow reminded me movie Gladiator. So far so good, hopping it would be a great experience too during entire tenancy period. I'll keep update this throughout the tenancy period ..... Regards, Simon & Steffy

Sam · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

I have just completed on my first property purchase and couldn't be happier with Jones Robinson. I talked with Caroline throughout the process. She was extremely helpful and dealt with the issues I faced. She checked in with me regularly and spoke to me in a way that I understood. Having never done this before I was often confused by what the solicitors were telling me and she was able to help. Cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism

Vikki · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

We took advantage of free service offer from Jones Robinson (JR) recently about having our property valued. We did this as we have never had it valued since we moved in. Well, we had the pleasure of meeting a wonderful person who was polite, professional and very knowledgeable of the subject matter. I am therefore calling out Mollie Gallimore, you I believe are an asset to JR and should the opportunity to market our property arise you’ll be the first person I’d want to call. Thank you.

Roy · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Have spent this morning talking through the process of buying my first home and what I am looking for. I spoke with Caitlin who was really helpful, friendly and shared my excitement for this process which makes this all feel much less daunting! She also understood my requirements and offered other things to consider which is great as a first time buyer starting with an open mind! I am at the start of this journey but really hope to use Jones Robinson for the duration as a result of this conversation alone. Thanks Caitlin! ☺️

Holly · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

I can definitely recommend Jones Robinson, they are very polite, helpful and quick to respond. They're assisting us with buying a new property and their service really stands out compares to others in the area, if we were to sell our property, I'd definitely approach them first. Caitlin assisted us with submitting an offer recently and has been really helpful, professional and polite which made the process seamless

Patricia · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

When we were looking for a property to purchase we were very impressed with the service offered by Jones Robinson. Caitlin and Taylor in particular were both very helpful. They emailed us suitable properties as soon as they were available, which was useful at time when the Stamp Duty holiday meant that there was a exceptional demand and we needed to view quickly. The Team were very responsive and and the viewings we attended with them were conducted professionally. When we come to sell the property we have bought they will be the first Estate Agent I approach.

Helen · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

I looked at a few estate agents in Newbury but Jones Robinson are by far the best for their responsiveness. They are great at answering your questions and get back to you quickly if they are unavailable. What is really nice is that they know all their customers well- whoever answers the phone knows you and the situation! They give great advice too and without a doubt I would recommend Lucy C on the lettings team to let out your property. She got people through the door to let it before it was even marketed. Very friendly and knowledgeable.PositiveResponsiveness, Professionalism

N · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Myself and my husband bought a property through Jones Robinson and we were really happy with everything they did. We mainly dealt with Paula who was amazing and I'm sure without her we wouldn't have moved in time to miss the stamp duty holiday. She was always there to talk to and was very understanding and helpful in what turned out to be a difficult chain. Paula is definitely the reason it all worked out in the end. We wouldn't hesitate to recommend Jones Robinson to any family and friends who are looking to move and if/when we decide to move on from our house we will definitely be using them again.PositiveResponsiveness, Professionalism

Fiona · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

We have just bought a property through Jones Robinson and have been very impressed with how helpful, professional and efficient everyone has been. In particular Paula and Tayler. Tayler was a great help during our property search and was always available to answer questions and arrange viewings. And then Paula has been fantastic helping us through to contract exchange. She’s kept in touch regularly, been quick at responding to queries and really helped to move things along with the solicitors. We’re very grateful to you both. Thank you! We would definitely recommend Jones Robinson to anyone buying in Newbury.

Emma · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Our experience with Jones Robinson has been great. Communication was excellent and they were always there to answer the phone and responded to emails quickly. All the team were helpful and friendly which helped us as first time buyers. Arranging extras viewings was never an issue and they were happy to help us at every stage. We completed our purchase in under 3 months and I'm sure Jones Robinson's efficiency helped to speed up the process. Thanks especially to Paula, Beth, Tayler and Mollie.

Gabriella · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

My experience of dealing with Jones Robinson has been consistently very impressive. All the staff I have dealt with in purchasing our Newbury property went out of their way to be helpful. In processing the purchase procedure, Paula Rudge was outstanding, always very quickly answering any questions we had about our purchase and the prospective move.

Eric · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

I called Jones Robinson in Newbury looking for a rental property and spoke with Clare Black who was extremely helpful. She took the time to make sure we had gone through all of the details and she knew exactly what I was looking for. She was very friendly and helpful and was able to advise in all areas. I’ve contacted other agents but so far haven’t felt as welcomed as a client as with Clare at Jones Robinson. I would highly recommend Clare who went above and beyond even though they didn’t have what I’m looking for right now. Will definitely be back in the future. Thank you!

Holly · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

I chose Jones Robinson for the sale of my property due to their outstanding local reputation and track record of selling similar properties in my area. I have to say that they over delivered on my expectations. Working with the whole team was a dream. They were knowledgeable, quick and always available to answer questions for when things get stressful. I worked with Paul Evans who was incredibly knowledgeable and I felt very well looked after. After the sale was agreed I was able to work with Caroline Maddock on progressing the sale and she is an absolute superstar. I can only imagine the kind of service they provide to prospective buyers given how good they were to me. I would easily recommend Jones Robinson to anyone for selling your property. Thank you all.PositiveResponsiveness, Professionalism

Matt · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

My experience so far with Jones Robinson has been great; the staff are friendly and helpful. Rhys has been very fast to respond to any queries I have. My first viewing was done with Clare and she was very knowledgeable, answering all the questions I had written down without needing to ask them myself. I felt at ease throughout the viewing and didn't feel rushed to look around the house. I would certainly be happy buying a house through this agent.

William · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Our home is currently being marketed by Jones Robinson, all the staff are very upbeat and positive. It’s great they are open 7 days a week always able to speak to a person. James is always very enthusiastic! I had a very positive conversation with Caitlin this morning which has prompted me to leave this review.

Amanda · 21 June 2022 · Jones Robinson Newbury

★★★★★ 5/5

Google

Rating only, no written review.

Lisette · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Helpful staff and took care of everything.

Adam · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Thanks to the team this was a smooth process to go through. Many thanks!

James · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Sold my house quickly, were very helpful and professional throughout, including with a query after completion. Many thanks

Nick · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Jo, Dawn, Gary and the team are very friendly, knowledgeable and professional. They always seem to go the extra mile to help. Would highly recommend them!

John · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Jade has been a fantastic influence on our buying process in the Didcot area, full of knowledge and keen to find our ultimate home, we had frequent contact which made our search much easier. Thank you Jade.

Dan · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Thank you so much Marta for all the help and time you spent showing us a few properties for rent in Didcot, we are so thankful and delighted. We were in Didcot for just a few days and she could book us a few viewing and managed to show us the properties before we leave Didcot.

Maryam · 17 June 2022 · Jones Robinson Didcot

★★★★★ 5/5

Google

Sold my house in just over a week, above the asking price too. Courtney and Jade both did a superb job. Fast, reliable and efficient from valuation to viewings and offers. The whole team were great.

Mr · 17 June 2022 · Jones Robinson Didcot