5/5
GoogleLily and her team were friendly, professional and alway kept me updated. They have marketed and managed my property very well and highly recommend them.
Trusted Agent profile · Nottingham
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John Shepherd estate agents in Birmingham, Solihull, Derby and 4 more
★★★★★
3,055 reviews across 11 offices and 4 platforms
John Shepherd has 11 offices, in Birmingham, Solihull (three offices), Derby, Redditch (two offices), Cannock, Nottingham and Royal Sutton Coldfield (two offices) (Nottingham). Together they have 3,055 reviews on four platforms, rated 4.2 out of 5 overall.
1,592
Reviews on Google
All 11 offices
4
Reviews on Yell
Business-wide
1,433
Reviews on Trustpilot
Business-wide
26
Reviews on allAgents
Business-wide
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Our offices
John Shepherd's 11 offices, most reviewed first. Each has its own page.
- John Shepherd Birmingham33 Colmore Row, B3 2BS1,822 reviews · 420 on Google (3.9)201 in the last 90 days
- John Shepherd Solihull6/8 Drury Lane, B91 3BD1,675 reviews · 294 on Google (4.2)179 in the last 90 days
- John Shepherd Derby42 Queen's Rd, NG2 3DT1,634 reviews · 236 on Google (4.1)281 in the last 90 days
- John Shepherd RedditchThe Old Church, Ipsley Street, B98 7AA1,594 reviews · 198 on Google (4.6)182 in the last 90 days
- John Shepherd Cannock25/27 Wolverhampton Road, WS11 1AP1,543 reviews · 159 on Google (3.9)194 in the last 90 days
- John Shepherd Nottingham2 Gordon Road, West Bridgford, NG2 5LN1,497 reviews · 123 on Google (3.8)208 in the last 90 days
- John Shepherd Sutton Coldfield74B Walsall Road, B74 4QY1,444 reviews · 53 on Google (3.4)200 in the last 90 days
- John Shepherd Redditch (The Old Church)The Old Church, Ipsley Street, B98 7AA977 reviews · 76 on Google (4.2)168 in the last 90 days
- John Shepherd Royal Sutton Coldfield (Sutton Coldfield)Sutton Coldfield, B74 4QY951 reviews · 43 on Google (3.0)176 in the last 90 days
- John Shepherd Solihull (380)380, Stratford Road, Shirley, B90 4AQ872 reviews · 0 on Google168 in the last 90 days
- John Shepherd Solihull (6-8 Drury Lane)6-8 Drury Lane, B91 3BD860 reviews · 0 on Google170 in the last 90 days
Awards
Industry awards
John Shepherd and its branches won awards at EA Masters in one year, most recently 2020.
EA Masters winners in one year, the group and its branches: 2020.
EA Masters by year, 2020
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands
Source: EA Masters winners lists, as published, linked by year.
Latest reviews from every John Shepherd office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleLily and the team were great from start to finish, very efficient, a very quick turnaround and we were kept informed throughout the process to make the whole process simple and pain free. Thanks
5/5
GoogleGreat service from Emilie and Maggie on my purchase which is currently in progress. So pleased with the communication and support all through this process. My thanks to you, Emilie and Maggie. All the best.
4/5
GoogleKate's been great and so prompt with helping us with any issues in the flat. Very happy with the help she has provided since we've moved in!
5/5
GoogleI would definitely recommend John shepherd! Charlotte Ford has been so helpful and efficient throughout the whole process and I am really happy with the property I now have! Excellent communication and care.
5/5
GoogleLily from the Bham branch has been very helpful to me and my husband. She replies promptly to our emails and is always happy to answer our queries. She represent John Shepherd very well
5/5
GoogleI have been a customer of this company in their many forms since they started business. I have always found them to be honest, dependable, and a credit to the profession. If you have a property to let in Birmingham, give Debbie a ring and you can be sure Debbie and the team will always go the extra mile to get the job done.
5/5
GoogleGita has managed my properties for several years now and has always looked after our interests really well. She liaises between me, the tenants and contractors to ensure that the properties are well looked after and we are all as happy as we can be.
5/5
GoogleLily made moving house such an easy process. Nothing is too much trouble and she deals with queries quickly and efficiently. She is friendly in her approach and made everything easy and stress free.
5/5
GoogleI have been working with Lily, Drew and Marilena to rent out a new apartment in Birmingham. Very pleased with how efficiently the process was dealt with. Many thanks to the team.
5/5
GoogleLily at the Birmingham colmore road branch was amazing! She was always quick with a response and made the application process as easy as she could! would definitely recommended to anyone looking in Birmingham to use herself and John shepherds services!
5/5
GoogleFrom Start to finish, Emilie and Maggie in the Birmingham City Centre office were professional and beyond helpful. Without their advice, knowledge and support I would have had a very different experience. I’m so glad I chose John Shepherd. If MD’s read this - I hope you know what a credit Maggie and Emilie are to your business!
5/5
GoogleI would like to thank Birmingham Letting Team (Drew, Lily and Megan) for their help in letting and managing my properties. They are very helpful, friendly and professional. All my enquiries are handled in a professional way and also update me if there is any problem.
5/5
GoogleGita Patel has managed our rental property in Birmingham for over five years. She is terrific! We live abroad, but working with her has been as easy as if we lived next door. She deals with any and all issues that may arrive quickly, efficiently and stress free.
5/5
GoogleI just wanted to say thank you to Debbie for being so helpful. I’ve been a John Shepherd tenant since 2013 and always find Debbie to be approachable, efficient, helpful and knowledgeable. She manages the relationship with the landlord who’s flat I live in very well. And if I need a repair it is actioned very quickly. Thank You.
5/5
GoogleI have recently moved into a property which is managed via John Shepherd. My point of contact Lily Johnson was extremely helpful in making the process of securing and moving properties absolutely seamless. Her levels of customer service are second to none and i cannot recommend this estate agents enough.
5/5
GoogleJohn, Lily and Megan were great in helping me with the move to my new flat. They responded quickly to any question I had and were very knowledgeable about anything I asked. The move in process was stress free - would definitely recommend!
5/5
GoogleIt is my first apartment, and I had a great experience with John Shepherd. Lily Johnson was my agent. She was wonderful; she assisted me throughout the moving process, even after and answered all of my questions. I am pleased.
1/5
GoogleRating only, no written review.
5/5
GoogleThank you very much for all the help especially Lily and Debbie. They were very patient with us and professional. Very polite service. Would definitely recommend this Agency.
5/5
GoogleGreat costumer support while renting apartment. Recommended for foreigners just arriving in the UK.
1/5
GoogleI had an appointment to visit an apartment, I had confirmation by message and the agent called me to confirm that I was coming, the day of the appointment, no one is there, I call the agency , he tells me that the apartment is rented ...
Agent replied · 3 June 2024
Thank you for your review. Having looked into this further it looks as though you had a viewing with a different branch within the company. Our system shows you were left a voicemail in the week to inform you that the apartment had now gone … More
4/5
GoogleLilly is very nice and helpful. The company are sometimes a bit slow but seem reasonable overall.
5/5
GoogleRenting a flat with them as our letting agents. Have sorted all problems swiftly, dealt with Lily who has been great.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about John Shepherd
Which John Shepherd office has the most reviews?
Birmingham has the most, with 1,822 reviews rated 4.3 out of 5, followed by Solihull with 1,675.
Where are the John Shepherd offices?
The 11 John Shepherd offices, by town:
- Birmingham: 33 Colmore Row, Birmingham, B3 2BS
- Cannock: 25/27 Wolverhampton Road, Cannock, WS11 1AP
- Derby: 42 Queen's Rd, Derby, Nottingham, NG2 3DT
- Nottingham: 2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
- Redditch: The Old Church, Ipsley Street, Redditch, B98 7AA
- Redditch (The Old Church): The Old Church, Ipsley Street, Redditch, B98 7AA
- Royal Sutton Coldfield (Sutton Coldfield): Sutton Coldfield, Royal Sutton Coldfield, B74 4QY
- Solihull: 6/8 Drury Lane, Solihull, B91 3BD
- Solihull (380): 380, Stratford Road, Shirley, Solihull, B90 4AQ
- Solihull (6-8 Drury Lane): 6-8 Drury Lane, Solihull, B91 3BD
- Sutton Coldfield: 74B Walsall Road, Royal Sutton Coldfield, B74 4QY
Has John Shepherd won any awards?
Yes. At EA Masters 2020 the group won Winner for Best Estate Agent Guide 2021 award winning agency, Lettings, West Midlands.
