Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

949 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

932

Reviews on Google

All 7 offices

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

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Our offices

John German's seven offices, most reviewed first. Each has its own page.

Awards

Industry awards

John German is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.

EA Masters by year, 2022 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 924 reviews on Google only. Show every review

5/5

Google

I would like to thank the staff at John German Estate Agency for all the help I received from them when I sold a property of mine in Wetton, Derbyshire. The staff showed me all the dedication and patience it was needed to successfully sell my property and I would like to recommend them to anybody who is looking for true expertise in this field. A grateful customer.

Uta Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 9 December 2024

Dear Uta , thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Ashbourne Sales team We look forward to working with you in future! with many thanks Sarah Hill Sales Director

5/5

Google

Amazing service, can’t thank everyone at John German enough for my stress free and fast process! Many thanks to the whole team and especially Tracey!

Tom Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 8 November 2024

Aah thanks Tom! Thanks for your 5* review - we hope you will be very happy in your new rental home. Kind regards Tracey Glenn, Lettings Director

5/5

Google

Buying a House in Ashbourne. Top work from the lovely ladies in the Ashbourne office. Thanks for your efficiency, patience and kindness. Much better experience than from the solicitors!!! Keep up the good work. πŸ‘ …

Jon Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 24 October 2024

Dear Jon , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne . We wish you all the very best . Many thanks , Sarah Hill , Sales Director.

5/5

Google

Excellent service from start to finish. Best valuation of our property and we got very close to that on agreeing a sale. No hesitation in recommending these guys.

Philip Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 11 October 2026

Dear Phillip , Thank you for your fab 5 Star review for our wonderful Ashbourne Team , They will be delighted ! , and Thank you for your recommendations it will mean so much to the team .We wish you all the best for the future , kind regards Sarah Hill Sales Director

5/5

Google

Great company. Helped with our current purchase. Very helpful and friendly team. Highly recommend

Teri Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 11 October 2026

Dear Teri , Thank you for your lovely 5 Star review , I will be delighted to pass this onto the Ashbourne team , we wish you all the best for the future , kind regards Sarah Hill Sales Director.

5/5

Google

My wife and I were extremely impressed by the professionalism and efficiency of everyone at the Ashbourne branch, making the process of buying our new property straight forward and relatively easy. Our thanks to all of the staff at the Shawcroft office . Well done everyone !

Roger Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 26 December 2025

Dear Roger, Thank you for the lovely 5* review for the Ashbourne Team, they will be delighted to hear what you have said. We wish you all the very best in your new home , with kind regards Sarah Hill Sales Director

5/5

Google

Emma, James and the Team have been absolutely fantastic during the recent sale of my property . They went above and beyond the usual requirements of an Estate Agent and I truly believe without their continued support and professionalism the sale of my house would not have gone ahead so smoothly . Their dedication and expertise made all the difference! I would have no hesitation whatsoever in recommending John German Estate Agents to anyone who is wanting to achieve a quick , efficient and smooth sale.

Hayley Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 13 June 2025

Dear Hayley , thank you for your outstanding 5 star review for the lovely Ashbourne team , they will truly appreciate it. They pride themselves on their customer service and thoroughly enjoy working with Vendors & Buyers to move forward . Thank you for recommending us , it means so much to us , with best wishes Sarah Hill Sales Director

5/5

Google

We purchased our house through John German. They were fantastic from start to finish. We were kept informed throughout and they were really easy to contact if we had any questions. Thank you!

Jenny Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 11 January 2025

Dear Jenny , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne , They are truly a fabulous team and enjoy every minute looking after their clients . We wish you all the very best . Kind regards Sarah Hill , Sales Director.

5/5

Google

Everyone was great at John German, I would highly recommend using them again. Thank you to Lydia, Emma and Claire for all your help.

Jada Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 11 January 2025

Dear Jada thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team . The team will appreciate your lovely review and recommendations . We wish you all the very best , kind regards Sarah Hill Sales Director

5/5

Google

Friendly & helpful service. Will definately use them again.

Russ Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 9 December 2024

Dear Russ, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team We look forward to working with you in future! with many thanks Sarah Hill Sales Director

5/5

Google

Having researched the market prior to placing our property for sale, John German was considered as the best option for us. We liked the sales team and the administration processes. Once on the market, John German certainly did what they said. Thank you all at the Ashboune branch of John German. Peter and Marilyn Wilcox

Peter Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 23 November 2024

Dear Peter , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne . We wish you all the best for the future . Best wishes, Sarah Hill , Sales Director

5/5

Google

John German were acting for the vendors of our new house. From our initial enquiry, the branch were extremely helpful and pleasant to deal with. The sales progression team were incredible; not only dealing with our transaction - but going over and above to chase our own selling agents, and further down the chain. We really wish we had used them for our own related sale, and would not hesitate to recommend John German. Thanks Lydia, Vicki and team.

Niall Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 23 November 2024

Hi Niall Thank you for your 5 Star review for the Ashbourne Sales team. We are really pleased you were happy with the John German customer buying service in your home buying process. We wish you all the very best for the future with kind regards Sarah Hill

5/5

Google

Great experience, really friendly and helpful team!

Darren Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 23 November 2024

Dear Darren, thanks so much for taking the time to leave us your feedback. We are so pleased to hear you are happy with our Sales service and will pass the feedback to our dedicated Ashbourne team, with kind regards Sarah Hill Sales Director

5/5

Google

Nick and the team were brilliant to deal with, professional from the start. The sale was by no means straightforward, initially with a long chain that broke but with a new buyer quickly found, the final sale went through without further delay. We made the right decision choice selecting Smiths, as it was down to Nick and the team who helped us keep our nerve, provided exceptional advice and matched us with credible buyers. These guys are not like your standard estate agent, they are a class above, they are genuinely honest and most importantly they stick with you through what is for most people is generally a very difficult house selling process.

N Β· 11 October 2025 Β· John German Ashbourne

Agent replied Β· 11 October 2026

Thank you for sending a google review , but this was a lovely review for Bennet Samways , we just wanted to let you know so that you could resend to them , with kind regards Sarah Hill FNAEA Sales Director

5/5

Google

Excellent service and staff couldn’t fault them at all thank you

Kim Β· 4 October 2025 Β· John German Uttoxeter

Agent replied Β· 12 November 2025

Dear kim, Thank you for taking the time in leaving a great 5* Review for our Uttoxeter Team who do their utmost to offer excellent customer service. I will be delighted to pass on your kind comments to the team. Wishing you all the best, Kind regards June Reeves (Sales Director).

5/5

Google

Rating only, no written review.

Graham Β· 2 October 2025 Β· John German Uttoxeter

Agent replied Β· 9 October 2025

Thank you for the 5* review Graham, very much appreciated. Kind regards June Reeves (Sales Director).

5/5

Google

Brilliant agency. Love it

Alvis Β· 29 September 2025 Β· John German Burton-Upon-Trent

Agent replied Β· 28 December 2025

We are so pleased you were happy with the service Alvis! We hope you will be very happy in your new home. Kind regards Tracey Glenn, Lettings Director

5/5

Google

Tracey Glenn was very efficient, easy to contact and sorted any concerns we had quickly and sensitively. Thank you for making our move such a positive experience!

Phoebe Β· 25 September 2025 Β· John German Uttoxeter

Agent replied Β· 9 October 2025

Thank you for your review Phoebe! I'm very pleased renting through us was so positive and I wish you well in your new home! Kind regards Tracey Glenn, Lettings Director

5/5

Google

Fantastic service would definitely recommend 100%. Vicky Hughes was absolutely brilliant nothing was too much trouble, kept informed from start to finish !! Very professional and friendly. A real credit to the business.

Mark Β· 17 September 2025 Β· John German Barton Under Needwood

Agent replied Β· 17 April 2026

Hi Mark, Thank you for taking the time in leaving a 5* review! We aim to offer a great customer service... I will let the Team know you've left a great review and may I take the opportunity to wish you all the very best. June Reeves (Sales Director).

5/5

Google

On behalf of my aunt, and myself, I want to thank you and your team sincerely for all your help and support throughout the process of selling her property. Your clear communication, patience, and professional guidance made everything much easier and far less stressful.

Ahang Β· 16 September 2025 Β· John German Loughborough

Agent replied Β· 16 April 2026

Dear Ahang, We really appreciate your lovely 5 star review for the Loughborough Branch , they are a dedicated team and always will do their best to make sure everything is seamless , we wish you all the very best and look forward to working … More

5/5

Google

We had to find an estate agent after my step father passed away. Having spoke to several agents we decided to go with John German. Laura and her team were very professional and compassionate (The house had been in my family for 60 years). …

Derek Β· 16 September 2025 Β· John German Loughborough

Agent replied Β· 9 September 2025

Dear Derek , Thank you for your fantastic 5 star review & smashing picture for the Loughborough Sales Team. Laura & her team will be really thrilled to see it . They will also appreciate all your recommendations . We wish you all the very best for the future , kind regards Sarah Hill Sales Director

5/5

Google

Great experience from the start to finish, kept me informed, polite and experience from all the staff. Definitely recommend !

Gillian Β· 16 September 2025 Β· John German Derby

Agent replied Β· 16 April 2026

Dear Gillian, Thank you for your lovely 5* star review for the smashing Derby team , we will pass on your comments and we know they will really appreciate it. Thank you in advance for all your future recommendations and we look forward to working with you in the future With kind regards Sarah Hill Sales Director

5/5

Google

Helpful and friendly

Adie Β· 16 September 2025 Β· John German Derby

Agent replied Β· 16 April 2026

Dear Adie , thank you for your 5* review for our lovely Derby team , they will be really pleased to receive the feedback , we wish you all the very best for the future , with kind regards Sarah Hill Sales Director

5/5

Google

We cannot thank you enough JG Ashby team. From beginning to end we were kept informed throughout the sales process, the many challenges that cropped up were dealt with successfully and most importantly with genuine care, support and dedication by Jo. Highly recommended not only for their excellent market knowledge and expertise but for a truly personable service.

Deborah Β· 27 August 2025 Β· John German Ashby-De-La-Zouch

Agent replied Β· 16 April 2026

Dear Deborah, thank you for your lovely 5 star review for our Ashby team , Jo is a dedicated sales progressor and works hard to get her clients moved asap and cares for everyone . The Ashby team will really appreciate all your recommendations. We wish you all the very best for the future , with kind regards Sarah Hill Sales Director .

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.

Where are the John German offices?

The seven John German offices, by town:

Has John German won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.

Reviews may appear on more than one platform.

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