Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

4.8

★★★★★ Excellent

949 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

932

Reviews on Google

All 7 offices

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

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John German's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 924 reviews on Google only. Show every review

5/5

Google

The sales service provided by John German (Uttoxeter) cannot be praised enough. The staff were exemplary. It was a very difficult house to shift but they were dogged/supportive throughout in helping me get the sale over the line - securing …

Mark · 16 January 2026 · John German Uttoxeter

Agent replied · 16 April 2026

Dear Mark, What a fabulous 5* review for the Uttoxeter sales team, they will be really pleased to hear your lovely words . We will have great pleasure in passing this on and your special mention of Debbie , she will be thrilled . John … More

5/5

Google

Rating only, no written review.

Pawanpreet · 16 January 2026 · John German Burton-Upon-Trent

Agent replied · 16 April 2026

Thank you for leaving our Burton Team a 5* Review Pawanpreet... wishing you all the very best. Kind regards, June Reeves (Sales Director).

5/5

Google

Rating only, no written review.

Steve · 16 January 2026 · John German Burton-Upon-Trent

Agent replied · 16 April 2026

Thank you for taking the time to leave a 5* Review Steve, very much appreciated.

5/5

Google

John German provided a professional, efficient service and kept us in touch throughout the sale of our property.

Susan · 24 December 2025 · John German Ashbourne

Agent replied · 16 April 2026

Dear Susan, thank you for you lovely 5* review for our lovely Ashbourne team , we wish you all the very best, with kind regards Sarah Hill Sales Director.

4/5

Google

I had a good experience buying with John German. Jessica my sales progressor was very quick to answer questions, help where needed and provide updates. My whole experience was relatively stress free. Would recommend

Alison · 24 December 2025 · John German Burton-Upon-Trent

Agent replied · 16 April 2026

Dear Alison, Thank you for taking the time to leave such a lovely review for our Burton Team, with a special mention to Jessica our Sales progressor. It will be my pleasure to pass this on to the team and may i take this opportunity to wish you all the very best for 2026. Kind regards June Reeves (Sales Director).

5/5

Google

Very professional handling our purchase John German at Ashbourne, the sales progression was very good. We had also sold our house with John German Derby. Both were positive experiences.

Jean · 23 December 2025 · John German Ashbourne

Agent replied · 26 December 2025

Dear Jean, thank you for your lovely 5* review for the Ashbourne Branch & the Derby Branch , both teams will be delighted to see your kind words. The branches of John German work together beautifully, and the Sales Progression are superb in their dedication to getting sale through. We wish you all the very best , kind regards Sarah Hill Sales Director .

5/5

Google

Very friendly, efficient and above all, professional. We had great communication throughout the process and would like to mention Charlotte, Emma and Becci for their hard work. Thank you.

Tony · 23 December 2025 · John German Ashbourne

Agent replied · 26 December 2025

Dear Tony , thank you for your 5* review for the Ashbourne team, they will really appreciate it, we wish you all the very best Sarah Hill Sales Director

5/5

Google

Rating only, no written review.

Dan · 23 December 2025 · John German Burton-Upon-Trent

Agent replied · 28 December 2025

Dear Dan, Thank you for leaving a 5* Review, greatly appreciated. Wishing you all the very best, Kind regards June Reeves (Sales Director).

5/5

Google

Very helpful and professional and gave us some good advice and guidance in a slow housing market period. Communications occasionally seemed to go quiet and took us to take the initiative in moving things along. That's just nit picking really in that they found us at least 3 potential buyers at a reasonable price, in the end and it is now sold! Very pleased!

Frank · 23 December 2025 · John German Burton-Upon-Trent

Agent replied · 16 April 2026

Dear Mr Startin, Thank you for taking the time in leaving such a Fabulous 5* Review for our Burton Team who will be delighted as they genuinely love what they do whilst offering great customer service. It will be pleasure to pass your review on to the Team. May i take this opportunity to wish you all the very best. Kind regards, June Reeves (Sales Director)

5/5

Google

We purchased a property which was being listed through John German. Their communication throughout the process was fantastic and they were quick to respond to any queries we had about the property. Thanks to a very friendly team in the Burton branch we are settled in our new home.

Jade · 23 December 2025 · John German Burton-Upon-Trent

Agent replied · 16 April 2026

Dear Jade, Thank you for taking the time in leaving such a great 5* Review! The Team love selling property hence offering a great customer service from start to finish. It will be my pleasure to pass on your kind words to the team and may i take this opportunity to wish you all the very best in your new home! Kind regards, June Reeves (Sales Director).

4/5

Google

pleasant friendly, very helpful staff. Only 4 stars as I found it difficult to arrange for tradesmen visits during office hours.

Paul · 16 December 2025 · John German Loughborough

Agent replied · 16 April 2026

Dear Paul thank you for your 4* Google review, we are really pleased that you were happy with the sales team and they will appreciate your kind words, they love to be helpful and getting people moved. We appreciate in this unusual situation ,there was a need for so many tradesman on multiple visits to gain access to the property and we could only facilitate this during office hours, but we are thrilled everything has gone through for you .

5/5

Google

Very nice and helpful with us when buying our first home. Answered all our queries quickly, and all the staff were very kind whenever we popped in.

Bex · 16 December 2025 · John German Loughborough

Agent replied · 16 April 2026

Dear Bex , thank you for your lovely 5* review for the Loughborough team, we are really glad to hear that you have enjoyed the experience buying your first home with our fab sales team, we wish you all the very best in your new home, kind regards Sarah Hill Sales Director .

5/5

Google

All the staff at John German were fantastic and helpful. A special thanks to Vicky Hughes who was inspirational and guided us throughout the process. Thank all and was nice dealing with you all.

Swati · 16 December 2025 · John German Derby

Agent replied · 16 April 2026

Dear Swati , Thank you for your lovely 5* review for the Derby Team , and we will pass on your lovely words to the sales team and our super Vicky in Sales Progression , we wish you all the very best with kind regards Sarah Hill Sales Director.

5/5

Google

John German have been most supportive in the sale of one of our commercial properties in Derby. Although it took longer than we hoped for, this was due to buyers having funding problems but John German rapidly found a replacement.

Stephen · 16 December 2025 · John German Derby

Agent replied · 16 April 2026

Dear Stephen, Thank you for your lovely 5* review for the Derby team. We will have great pleasure on passing this on to the team, who will really appreciate it , we wish you all the best, with kind regards Sarah Hill Sales Director

5/5

Google

Brilliant customer service, very friendly and unbiased advice. I couldn't recommend Matt and the team enough. …

Jasper · 16 December 2025 · John German Uttoxeter

Agent replied · 16 April 2026

Dear Jasper, A HUGE Thank you for taking the time in leaving a wonderful 5* Review! It will be my pleasure to pass this on to Matt and the Team as they genuinely want and do offer a fabulous Customer service experience. May I take this opportunity to wish you all the very Jasper. Kind regards, June Reeves (Sales Director).

5/5

Google

Wonderful service from the Ashbourne team, many thanks to everyone involved. Professional and stress free throughout the process.

Peter · 5 December 2025 · John German Ashbourne

Agent replied · 26 December 2025

Dear Peter , Thank you for your lovely 5* review for the Ashbourne Team , they will be delighted to see it . We wish you all the very best for the future with kind regards Sarah Hill Sales Director

5/5

Google

A great experience and support from the John German Ashbourne team in a challenging housing market.

Henryfifth · 5 December 2025 · John German Ashbourne

Agent replied · 26 December 2025

Dear Henry, thank you for your lovely 5* review. The property market has been challenging and the Ashbourne team work so hard in all market situations and will appreciate your kind words , with kind regards Sarah Hill Sales Director

5/5

Google

Had a great experience with John German. The team were always at hand and their advice was extremely valuable. I highly recommend their services.

Adam · 5 December 2025 · John German Ashbourne

Agent replied · 26 December 2025

Dear Adam , thank you for the lovely 5* review for the team, they will really appreciate it . We thank you for your recommendations . With best wishes for the future Sarah Hill Sales Director

5/5

Google

Excellent service. Becky helped me through a few tricky situations and resolved all my issues. Well done and thank you Becky.

Martin · 26 November 2025 · John German Ashbourne

Agent replied · 26 December 2025

Thank you for your 5* review Martin - we are here to help! We hope you will be very happy in your new rented home. Many thanks Tracey Glenn, Lettings Director

5/5

Google

No usually a big fan of estate agents!! But John German were amazing. The buying process was tortuous, but Vicky at John German really pulled out all stops to resolve issues and get things moving. Excellent communication throughout. Highly recommend!

Alison · 17 November 2025 · John German Barton Under Needwood

Agent replied · 17 April 2026

Dear Alison, a HUGE Thank you for leaving a great 5* Review. Vicky and Liz will be so pleased to read your review as they truly do go above and beyond in delivering great customer service and being efficient at the same time. May i take this opportunity in wishing you all the very best. Kind regards June Reeves (Sales Director)

5/5

Google

Excellent service from start to end. Liz went above and beyond my expectations.

Jo · 17 November 2025 · John German Barton Under Needwood

Agent replied · 17 April 2026

Dear Jo, Thank you for taking the time in leaving Liz at our Barton office and 5* Review.. it will be my pleasure to pass on your review to Liz who is very passionate about offering the best customer service. My I take this opportunity to wish you all the very best. Kind regards June Reeves (Sales Director).

5/5

Google

Rating only, no written review.

Terence · 16 November 2025 · John German Ashby-De-La-Zouch

Agent replied · 16 April 2026

Thank you Terence for your 5* review, this is really appreciated for the Ashby team , with kind regards Sarah Hill Sales Director

5/5

Google

Although some claim it doesn't matter which agent you use as long as you're on Rightmove, the team at John German Derby blew me away at every step of the sale process, delivering real value and getting a great price and speedy sale. From the outset, their experienced Senior Valuer, Alex, shared expert local market insights (not just the usual blah blah blah blurb printed off Rightmove) and took time to give really detailed advice on how best to prepare and present the property for sale. Once preparations were complete, she returned to take photos and create a virtual tour - both of which were to a very high standard. I was somewhat sceptical about the virtual tour beforehand, but it turned out to be a real game-changer, with prospective buyers saying they'd already had a good look round when coming for a 'physical' viewing! This is something not many agents offer (certainly not as standard) and I believe a real differentiator for John German - they should probably make more of a fuss about it. Once the house went on the market, Lisa, Flo and Gemma in the Derby office called potential clients already on their books and arranged several viewings. Thereafter, the service and communication with the sales team was great, and it didn't matter who you spoke to, they always knew exactly what was happening and got on with stuff in a friendly way. Once we found a buyer, there was a handover to Vicky, our dedicated Sales Progressor, who was also absolutely brilliant! She was always proactively keeping things moving, providing concise updates and handling all the little details which made for a smooth, speedy and successful completion. They're undoubtedly not the cheapest agent and don't have shops on every corner like some, but if you want expert market knowledge and advice, proactive and personal service from a small tight-knit team, high-quality photography, an awesome virtual tour, great communication and truly brilliant sales progression, then I'd highly recommend John German, and as the most demanding and unforgiving person I know, that's praise indeed!

Andy · 16 November 2025 · John German Derby

Agent replied · 16 April 2026

Dear Andy , Wow ! and a massive thank you for your outstanding 5 * Google review for the Derby Team, it was lovely to read and I will have great pleasure in sharing this amazing google review with the Derby Team, they are an outstanding team and work very hard to provide a high level of service to all their clients. They are delighted with your personal email that you had sent to the the branch that you would even be willing to let anyone know personally, how fantastic their service has been which is a wonderful gesture and we thank you immensely with kind regards Sarah Hill Sales Director

5/5

Google

Very happy. Helpful and friendly. Lovely pictures, sold within 24 hours

M · 16 November 2025 · John German Derby

Agent replied · 16 April 2026

Thank you MB for you five * review for the Derby Branch, they will really appreciate your kind words, we wish you all the best Sarah Hill Sales Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.

Where are the John German offices?

The seven John German offices, by town:

Reviews may appear on more than one platform.

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