Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

4.8

★★★★★ Excellent

949 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

932

Reviews on Google

All 7 offices

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

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Our offices

John German's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 924 reviews on Google only. Show every review

5/5

Google

John German provided a great service. Will definitely use again...if needed.

Rob · 17 June 2017 · John German Ashbourne

5/5

Google

Great service, great advice, great support. It certainly made our house purchase so straightforward.

Anne · 17 June 2017 · John German Ashbourne

5/5

Google

Very professional service with good experienced advice at all stages of our recent successful sale.

Richard · 17 June 2017 · John German Ashbourne

5/5

Google

I Was very impressed with the service. Especially Stuart Bennett. All the staff are very professional and kind. Definately use them again in the near future.

Lisa · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you so much for taking the time to leave us a review. We're delighted that you had a positive experience with us. From all the team at John German Estate Agents.

5/5

Google

Top Team! Stuart, Sally and Gail provided a professional, friendly and helpful service, selling our house in two weeks!

Colin · 17 June 2017 · John German Ashbourne

5/5

Google

John German succeeded where other Ashbourne estate agents have failed and helped us purchase a house in our chosen village within our budget.

Linda · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We are delighted we were able to find you a new home. From all the team at John German Estate Agents.

5/5

Google

We purchased through John German and the office staff at Ashbourne are lovely, always happy to help and called back when they said they would.

Beth · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you so much for taking the time to leave us a review. We're delighted that you had a positive experience with us and hope you'll be very happy in your new home! From all the team at John German Estate Agents in Ashbourne.

5/5

Google

Excellent and professional service. We tried a couple of local agents before switching to John German in Ashbourne and we only wished we'd done it sooner! Great job - Thanks!

Simon · 17 June 2017 · John German Ashbourne

5/5

Google

We recently sold through John German in Ashbourne. They were fantastic! Ultra professional and very friendly, no smarmy sales people here. I don't think we would have got over the finish line without their assistance and intervention on what proved to be a very tricky sale in the end.

Richard · 17 June 2017 · John German Ashbourne

5/5

Google

I would highly recommend Stuart and his team to sell your house - their communication and attention to detail has been excellent. Selling your house is not always an easy process when there can be so many people involved in a chain, so you need to ensure you choose an estate agent who is experienced in all the possible scenarios. Well Done!

Nick · 17 June 2017 · John German Ashbourne

5/5

Google

Excellent service from John German in Ashbourne. Stuart and the team always helpful, well informed and committed to selling my property at a great price, in the timeframe we needed. Thank you all for helping us move. Best estate agent in Ashbourne!

Dove · 17 June 2017 · John German Ashbourne

5/5

Google

I can definitely recommend John German Estate Agents in Ashbourne to sell your house. I received a fantastic personalised service, which was second to none. The brochure they produced of our property, provided prospective purchasers with excellent photos of the house both internally and externally, as well as highlighting the key features in each of the rooms; the professional services of an independent photographic service accentuated the main selling points. The customer service experience was first class, with regular updates about the sale. It took away all the stress associated with moving house, and they dealt with everything as part of their inclusive expert after sales service. I was pleased that this was all included in their competitive pricing and found them giving good value for money. They are local established estate agents who know the area and can offer the service needed to both prospective sellers and buyers.

Richard · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you so much for taking the time to leave us this review , we are delighted you have been happy with the service we provide. From all the team at John German Estate Agents

5/5

Google

All the staff at John German have been professional, efficient and personable and I cannot recommend them highly enough. Stuart Sally & Gail deserve special mention. Their task was not made any easier as our cottage had been on the market with another agent for 6m when they took on the sale but they did so with great enthusiasm and within 5m achieved a result.

Martin · 17 June 2017 · John German Ashbourne

5/5

Google

John German, Ashbourne, are excellent. Very professional, very reliable and thoroughly friendly people to work with. Their judgements were always sensible and realistic, and their contact with us and everyone else involved in the house sale was always timely and comprehensive. We thoroughly recommend them.

Charles · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you Charles, we really appreciate your review; it's great to see you were pleased with our service throughout the sale process and that you would happily recommend us! Best wishes from everyone at John German Estate Agents.

5/5

Google

I've used John German for a number of years now, to sell several houses. I've deal with several of the other Estate Agents in Ashbourne over the past 23 years and never found anyone that comes close to John German. Stuart has always been outstanding as the Manager there and plays a very straight game. Gale has been directly responsible for helping to sell not one, but two houses for me within a week (one the same day as it went onto the market), due to her pro-activity. Sally is the newest member of the team to me, but is clearly as professional and reactive as the rest of the team. Richard Lester, although not a German's employee, has been remarkable at arranging mortgages for me, sometimes in ridiculously short timeframes. It would never occur to me to use any other agent in Ashbourne.

Richard · 17 June 2017 · John German Ashbourne

5/5

Google

We received an excellent service from John German who did very good photographs and thorough marketing. They helped our buyers with insurance and later ourselves with obtaining a mortgage. They were also particularly helpful in selling my parent's house which involved very skilled negotiations. We have recommended John German to several friends and will continue to do so.

Helen · 17 June 2017 · John German Ashbourne

5/5

Google

Very friendly and loyal service. Stuart made us feel really relaxed when he came round to get our house on the market, which was really nice. Sally continued to do great work by keeping us informed of the ups and downs we had along the way of selling and purchasing - we got their in the end though. Highly recommend this estate agent. Thanks Stuart and Sally. :-)

Jayne · 17 June 2017 · John German Ashbourne

5/5

Google

Stuart and his team provided us with a very professional and friendly service throughout the process of selling our property in Ashbourne. Moving can be very stressful, but the Germans team kept us well informed of progress and dealt with any concerns promptly. In the end all parties were very happy. Highly recommended.

Derek · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you so much for your recommendation, we are really pleased you are happy with the service we provide. From all the team at John German Estate Agents in Ashbourne.

5/5

Google

I used John German Ashbourne from a recommendation and I am so glad I did. They were so efficient and professional from day one and Stuart was so friendly and helpful when he came to do the valuation, all the way through to putting our house on the market. I had many dealings with Sally and Gail and again they were very efficient and helpful. I would highly recommend John German

Angela · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Thank you for such a lovely review, we are very pleased you were happy with Stuart and the team in Ashbourne. Best wishes from everyone at John German Estate Agents.

5/5

Google

John German have provided a very professional and friendly service from the first meeting right through to the successful sale of our house. Stuart, Sally and Hugh and the rest of the Ashbourne staff have done everything to make the whole sale process as painless as possible. Communication and attention to detail has been excellent which has contributed to our overall good experience and our unreserved recommendation of John German , Ashbourne.

Stuart · 17 June 2017 · John German Ashbourne

Agent replied · 15 June 2024

Stuart, thank you so much for your recommendation, we are really pleased you are happy with the service we provide. Best wishes from all the team at John German Estate Agents in Ashbourne.

5/5

Google

From the valuation right through to completion of sale I would strongly recommend John German who went above and beyond to ensure every step of the way went smoothly.

TT · 13 June 2017 · John German Burton-Upon-Trent

5/5

Google

Great experience with the staff at the burton office, very professional and helpful. Great customer service would recommend anyone wanting to sell or buy a house.

Tom · 13 June 2017 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Thank you for taking the time to leave us a review. We are extremely pleased you had a great experience with us. Best wishes from all the team at John German Estate Agents in Burton.

5/5

Google

Can't speak highly enough of the staff and service. Always helpful and kept us informed throughout.

Dave · 16 April 2017 · John German Ashby-De-La-Zouch

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.

Where are the John German offices?

The seven John German offices, by town:

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