Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Uttoxeter, Ashbourne and 4 more

4.8

★★★★★ Excellent

949 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

932

Reviews on Google

All 7 offices

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

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Our offices

John German's seven offices, most reviewed first. Each has its own page.

Awards

Industry awards

John German is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.

EA Masters by year, 2022 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

Reviews on Google

Showing 924 reviews on Google only. Show every review

5/5

Google

Easy to deal with

Ollie · 18 June 2020 · John German Uttoxeter

Agent replied · 17 June 2024

This is fantastic to hear, thank you! Matt Slater, Sales Director at John German Estate Agents in Uttoxeter

5/5

Google

Couldn't ask for a better team to help sell your house

Dave · 18 June 2020 · John German Uttoxeter

Agent replied · 17 June 2024

Thanks Dave, this is fantastic to hear! We're delighted that you had a great experience selling your house with us. Wishing you all the best, Matt Slater at John German Estate Agents in Uttoxeter

5/5

Google

John German have been exemplary and have delivered a service far superior to any other letting agency I’ve ever dealt with. We had a very tight turn around with needing to move into rented accommodation following completion on a house sale and against all odds the team managed to sort things out for us at lightning speed. We are so grateful! Friendly, efficient and generally lovely team.

Laura · 18 June 2020 · John German Uttoxeter

Agent replied · 17 June 2024

Thank you for taking the time to leave such a fantastic review, we are delighted to have been able to help! Wishing you the very best from all of us at John German - Tracey Glenn, Lettings Director

5/5

Google

The team did an excellent job of selling our house quickly. However even more importantly, they were very proactive in following the sale through to completion, with Emma regularly updating us and chasing up our respective solicitors during the usual sticky bits such as waiting searches. Would definitely recommend.

Ian · 16 June 2020 · John German Ashbourne

Agent replied · 15 June 2024

Thanks Ian, we are delighted to receive your review, it's great to hear that you would recommend us! Wishing you the very best, from all the team in Ashbourne. Stuart, Sales Director - John German Estate Agents

5/5

Google

Very good

Papryś · 12 June 2020 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Thanks for taking the time to leave us a 5 star review, we really appreciate it! Best wishes from all the team at John German Estate Agents in Burton - Phillip Sandbach, Sales Director

5/5

Google

Very helpful staff and was always happy to help when we needed them. Would recommend highly.

Craig · 12 June 2020 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

We are delighted you had a great experience and would recommend us, thank you! Wishing you the best from all the team - Phill Sandbach, Director at John German Estate Agents in Burton

5/5

Google

Great Service Have used them and would highly recommend their services.They really looked after my family.

Geoff · 12 June 2020 · John German Burton-Upon-Trent

5/5

Google

A massive thank you to the Burton Office. I sold my house via the Burton office and was provided with a very professional service throughout, I received a call every week with an update throughout the process from putting my house on the market to completion. Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value

Zoe · 12 June 2020 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

We are delighted to receive your review, thank you Zoe! It's great to hear you're a very happy customer, that's our aim every time. Wishing you the very best from all the team at John German Estate Agents in Burton - Emily, Manager

5/5

Google

I was thoroughly impressed by the honesty and professionalism of this estate agency. I have dealt with many estate agents in the past and this has got to be the best by a long way. From the very beginning they were helpful and understanding. I was updated and kept in the loop on a regular basis which I really appreciated - I never had to chase them for anything. Well done team and keep up the good work!

Vanessa · 12 June 2020 · John German Burton-Upon-Trent

5/5

Google

Excellent prompt professional service . A satisfactory offer on the 2nd viewing. Hopefully every thing will progress satisfactorily with solicitors etc.

Elisabeth · 21 June 2019 · John German Loughborough

Agent replied · 19 June 2024

Thank you for your five star review and congratulations on your sale! We pride ourselves on the guidance and support we provide during sales progression and will most definitely be here to help you through the process. Thanks once again for taking the time to leave us such a positive review, Rebecca at John German Estate Agents Loughborough.

5/5

Google

Just bought house via JG and very happy with level of communication received. Grateful thanks to Charlotte at Loughborough for support

Sue · 21 June 2019 · John German Loughborough

Agent replied · 19 June 2024

Congratulations on the purchase of your new home! We are delighted you have been happy with the support you have received from Charlotte and the team! Thank you for taking the time to leave us such a glowing review. Wishing you the very best. Jo Louis-Chambers, Sales Manager at John German Estate Agents in Loughborough

4/5

Google

I am very happy with the service provided by John German Loughborough office when buying a property. They were helpful and very pleasant to deal with.

Karen · 21 June 2019 · John German Loughborough

Agent replied · 19 June 2024

Thank you for taking the time to leave your review, I am delighted to hear you were very happy with the service. Wishing you the very best in your new home - Rob, Sales Manager

5/5

Google

A really great service received from John German, Ashbourne. Very efficient and professional staff who kept in regular contact with us throughout the whole process. Having tried an online agent initially (certainly do not recommend!) for a couple of months we then used John German and sold within a few weeks.

James · 21 June 2019 · John German Loughborough

5/5

Google

In a changing world where on-line dealings are taking the role of traditional tasks I have to say that dealing with the staff at John German, East Leak made my purchase much easier, the same goes for my selling agent. Yes using an estate agent is more expensive than on-line suppliers, BUT, moving home is very stressful and a friendly voice to guide you through the process and handle your aspirations is worth paying for. If this agent treat their clients selling half as much as they treat me as a buyer don’t hesitate to use them, Ellie and Jeanett are simply brilliant.

John · 21 June 2019 · John German Loughborough

Agent replied · 19 June 2024

What a fantastic review, thank you John we really appreciate you taking the time to let us know about your moving experience with us. We are delighted you felt the service Ellie and Jeanette provided was brilliant! Wishing you the very best in your new home from all of us at John German in East Leake

5/5

Google

We had the best experience being showed two properties by Charlie Lockhart. It was so refreshing to meet an agent who was enthusiastic (but not over the top) and friendly but professional. Charlie was welcoming, helpful and just made us feel at total ease. We'd definitely hunt down Charlie if we want to sell our house in future. Thank you! We've viewed with 5 other estate agents in the last few weeks and you come top!

Azelia · 21 June 2019 · John German Loughborough

Agent replied · 19 June 2024

This is fantastic to hear, thank you Azeila. We couldn't agree more, Charlie is superb, we're delighted to have her as part of the JG team! Hopefully we can find you a new home soon! Katy, Marketing Manager - John German Estate Agents in Loughborough

5/5

Google

Rating only, no written review.

Maria · 17 June 2019 · John German Ashbourne

Agent replied · 15 June 2024

Thank you for taking the time to leave us a 5 star review, we are delighted! Best wishes from all the team at John German Estate Agents in Ashbourne

5/5

Google

Extremely efficient and a pleasure to deal with in every way.

Nicola · 17 June 2019 · John German Ashbourne

Agent replied · 15 June 2024

Thank you for your lovely review Nicola, you were a pleasure to deal with too! Wishing you the very best from all of us at John German Estate Agents in Ashbourne

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.

Where are the John German offices?

The seven John German offices, by town:

Has John German won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.

Reviews may appear on more than one platform.

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