Trusted Agent profile

John German estate agents in Burton-Upon-Trent, Loughborough, Uttoxeter and 4 more

4.8

★★★★★ Excellent

962 reviews across 7 offices and 2 platforms

John German has seven offices, in Burton-Upon-Trent, Loughborough, Uttoxeter, Ashbourne, Derby, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 962 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

945

Reviews on Google

All 7 offices

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Our offices

John German's seven offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 937 reviews on Google only. Show every review

4/5

Google

John German were very professional in the way they handled the sale they kept us in touch every step of the way I would definitely recommend them

Stephen · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

What an excellent 5* review - thank you Stephen! All the best

5/5

Google

Becky and the team were very helpful with our moving process and managed to fit the move in date to our schedule. All immediate issues with the property were dealt with quickly and allowed for a comfortable move in process. I would highly recommend this company for all those looking to rent in the area.

Henry · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

Thank you for your 5* review Henry - it is great that you are pleased with the service!

5/5

Google

Excellent experience with John German Estate Agents, from my initial enquiry right through until completion. Estate agents usually get a bad name but this team were great. Debbie was very responsive and kept everyone informed along the way - Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Joseph · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

Dear Nick, thankyou for your lovely 5* review!! Thank you so much for taking the time to leave the feedback, all the best!

5/5

Google

Couldn't recommend John German highly enough. They got our sale and purchase through to exchange under quite challenging and fustrating circumstances. Easily to contact and always happy to chase down the chain and they updated me very frequently. They really couldn't have done more, particularly Claire from the Stafford Sales progression team. Hopefully we won't be moving again, but if we do I would have no hesitation in instructing them again.

Chrissy · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

Dear Chrissy, thankyou for your wonderful 5* review. We are so pleased you were happy with our service and will pass on your kind feedback to the team. All the best in your new home.

5/5

Google

Matt came out to value our property and spent time explaining our options, the photographs taken were excellent, totally professional. Emily, Jayne and Debbie in the Uttoxeter office have been so supportive and professional throughout. Thank you ladies. Overall we have been delighted with the help, support and professionalism and have no hesitation in recommending them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

Thank you so much Alan, for taking the time to leave us such a fabulous 5* review.

5/5

Google

Wow! What can I say? John German Uttoxeter have restored our faith in estate agents. Polite, friendly and caring whilst still being professional with a great service. Matt in particular is simply amazing. Blown away by his wonderful attitude and friendly approach. Nothing is too much trouble for him. Definitely recommend John German for all your buying and selling needs in the housing market area.

Penny · 18 June 2022 · John German Uttoxeter

Agent replied · 17 June 2024

Thank you so much Penny for taking the time to leave us such a fabulous 5* review. We are so pleased to have restored your faith in Estate Agents and will pass your thanks on to Matt and the team. All the best!

5/5

Google

Vicki was lovely to deal with -thank you

Joanne · 16 June 2022 · John German Ashbourne

Agent replied · 15 June 2024

Dear Joanne, Thank you very much for taking the time to leave a 5* review! Wishing you all the very best.

5/5

Google

Many thanks to all at the Ashbourne office for courteous and unfailing assistance in getting our property sold.PositiveResponsiveness, Quality, Professionalism, Value

David · 16 June 2022 · John German Ashbourne

5/5

Google

The team at John German have done a good job for us resulting in the sale of our property. Simple as that!

Jonathan · 16 June 2022 · John German Ashbourne

5/5

Google

Vicki and the team were friendly, helpful and professional when helping me to purchase my first home. They couldn't do enough to help and I'd definitely recommend!PositiveResponsiveness, Quality, Professionalism

Amanda · 16 June 2022 · John German Ashbourne

5/5

Google

A very easy friendly purchase and the sales progresser was very helpful and proffecient. Would recommend this office , and that's high praise coming from someone 42 years in the house selling business.

John · 16 June 2022 · John German Ashbourne

5/5

Google

A very friendly, efficient and professional service. from the whole team but especially Vicki who accompanied us on our viewings. If all estate agents were like this buying a house would be a lot less stressful.PositiveResponsiveness, Professionalism

David · 16 June 2022 · John German Ashbourne

5/5

Google

The conveyancing process was quite fast considering the volume of house purchases. The personnel at JG were helpful and friendly. Iain at the Rugeley office was always on the case chasing progress. Overall a good experience and we would use when selling a property.PositiveResponsiveness, Quality, Professionalism

Jeremy · 16 June 2022 · John German Ashbourne

5/5

Google

A reliable, friendly and professional firm to do business with. Our recent sale was subject to pandemic and other delays outwith their control but they remained accessible and engaging throughout the process. Very happy to recommend.

Chris · 16 June 2022 · John German Ashbourne

Agent replied · 15 June 2024

Dear Chris, Thank you very much for taking the time to leave a 5* review! It will be my pleasure to pass your kind comments on to the team. Wishing you all the very best.

4/5

Google

John German offered a friendly and professional service in selling our property. Always their to answer the phone and deal with any queries we had. The after sales service with Iain was very good and he was always there to offer advice and help and chase up any queries. Sue and PeterPositiveQuality

Peter · 16 June 2022 · John German Ashbourne

5/5

Google

We bought a partially constructed new build property from a local developer through John German. There was a lot to be done and many choices/decisions to be made which was an enjoyable but demanding process. Vicki from John German's Ashbourne office provided a professional and very helpful service throughout this process - with her help we now have a great new home. Nick & Gill Rowe

Nicholas · 16 June 2022 · John German Ashbourne

Agent replied · 15 June 2024

Dear Nick & Gill, Thank you for taking the time to leave such a lovely review. Vicki is a star and we will pass on your lovely feedback. We hope you’ll be very happy in your new home.

5/5

Google

We used John German to sell our house and purchase our new house. Vikki in the Ashbourne office was very helpful, guiding us through the process and keeping us up to date with the progress on the sale and purchase of both properties. Would recommend them, very professional, but with that family feel.PositiveProfessionalism

Richard · 16 June 2022 · John German Ashbourne

Agent replied · 15 June 2024

Thank you for taking the time to leave such a lovely review. We hope you’ll be very happy in your new home.

5/5

Google

We were very satisfied with the performance of the John German staff in Ashbourne, I particularly liked the very professional marketing input on the Rightmove web site, it was first class, very professional. Definitely was an important component in selling our house in Ashbourne. Staff were responsive and helpful, I would definitely recommend them. Good team.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 16 June 2022 · John German Ashbourne

5/5

Google

Lovely service from Linda at John German. Friendly and efficient with all of our questions and paperwork, made the whole process stress free!

Ellie · 12 June 2022 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Fabulous news Eleanor - thanks for your 5* review!

5/5

Google

Very professional in all areas. I am right in middle of my house sale but so far very impressed with clear communication at every stage.

Owen · 12 June 2022 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Dear Owen, Thankyou so much for leaving such an outstanding 5* Review it will be my pleasure in passing your kind words on the the Burton Team. Wishing you all the best on your house sale too.

5/5

Google

Had a rather tricky sale, not straight forward, but John German supported us every step of the way. A special mention must go to James, who really went above & beyond. Thank you to all at John German for helping our sale go through.

Leum · 12 June 2022 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Dear Leum, thankyou for taking the time to leave us such great feedback we are so pleased you felt supported throughout the sale and will of course pass your feedback onto the team and James. Many thanks

5/5

Google

Professional, diligent and personable staff, who are happy to listen to, and sensitive of, individual needs. Whoever you speak with, you will have a good experience: Vicky, Katie, Chelsea, Lisa, and Emily are a credit to John German. I'd definitely recommend them.

Mark · 12 June 2022 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Thanks for such an outstanding and glowing 5* review Mark. It will be my absolute pleasure to pass this on to the Ladies at JG Burton....

5/5

Google

Having been previous listed with another agent we brought John German on board in a joint agency role because of their large local market presence. They did not disappoint and had a sale STC agreed with 2% of asking with 24 hours !!!!! From the initial valuation with Simon to the updates during the SSTC period the service was brilliant. As developers we are used to dealing with Estate agents and can confidently recommend John German Burton Branch. Many thanks, WJF Developments LimitedPositiveProfessionalism

Jonathan · 12 June 2022 · John German Burton-Upon-Trent

Agent replied · 11 June 2024

Dear Mr Fish, thank you so much for such an outstanding review. It will be my pleasure to pass on to Simon and the Burton Team .... Wishing you all the best!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

Industry awards

John German is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

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Questions about John German

Which John German office has the most reviews?

Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Loughborough with 180.

Where are the John German offices?

The seven John German offices, by town:

Has John German won any awards?

Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.

Reviews may appear on more than one platform.

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