Trusted Agent profile
★★★★★
949 reviews across 7 offices and 2 platforms
John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.
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John German's seven offices, most reviewed first. Each has its own page.
Showing 924 reviews on Google only. Show every review
5/5
GoogleJohn German Estate Agents are great to work with. In particular Laura was extremely helpful and very professional throughout the entire process. My house sold within weeks for a great price. I highly recommend this estate agency.
Thank you so much, Jackie, for your wonderful 5-star review for the Loughborough Team ! We’re absolutely delighted to hear how happy you were with the service you … More
5/5
GoogleI had been having a bad time with my first estate agent, no viewings and no updates - it was a relief to get Jon round to re-value my home. …
Thank you so much, Kate, for such a lovely 5 *review for the Loughborough Team ! ❤️ We’re absolutely delighted to hear how happy you were with the service you … More
5/5
GoogleThe team in East Leake have been excellent, very ably led by Katrine. The best aspect of the JG service is post sale, managing the chain through to exchange. This was handled with great tenacity by Laura. Thank you all.
Dear Chris , Thank you so much for your lovely 5-star review ! It’s fantastic to hear that you’ve been so pleased with the team in East Leake. We’re especially delighted that Laura was able to keep everything moving and manage the chain … More
5/5
GoogleA fabulous, efficient service from all the staff. I can't be happier with the service I received. The whole process was handled professionally and questions answered swiftly. Communication, which is the number one priority for me was …
Thank you so much, Susan, for your wonderful 5-star review. It really means a great deal to the whole team in Loughborough to know how happy you have been with the service you received. … More
5/5
GoogleJohn German in Loughborough recently sold our father's house. The team provided an excellent service from their eye catching house photos to their handling of viewings and eventual sale. Throughout the process JG communicated well and provided an experienced and invaluable advice.
Dear Mr Cornoman, Thank you so much for your wonderful 5-star review for the Loughborough Team. We’re delighted to hear that you were so pleased with the service you received from the team when selling your father’s home. It’s fantastic to … More
5/5
GoogleHonestly makes house moving so easy, very kind and helpful, we have used them twice and if we was to ever move again we would use them again, very professional company thanks to everyone at John German
Thank you so much for your wonderful 5-star review, Sara! ⭐️ It really means a lot to the whole Ashby team to hear that we’ve helped make the house-moving process feel easy and stress-free. We’re especially grateful that you’ve chosen to use us not just once, but twice, and hearing that you’d come back to us again is the biggest compliment we could receive! 🏡❤️ Thank you for your lovely comments about our team and for recognising how easy we are to reach. We’ll be sure to share your kind words with everyone at the Ashby office. Wishing you all the very best in your home! with kind regards Sarah Hill Area Sales Director
5/5
GoogleThe team at the Ashby-de-la-Zouch branch have made everything easier from start to finish. They were helpful and professional. We were kept informed at every stage.
Thank you so much for your wonderful 5-star review, Debbie! ⭐️ We’re delighted to hear that the Ashby-de-la-Zouch team made your move easier from start to finish. Keeping our clients informed and supported throughout the whole process is really important to us, so it’s fantastic to hear that you felt well looked after and that our team were helpful, professional and easy to reach. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your lovely comments on to the whole Ashby team. Wishing you all the very best in your new home! with kind regards Sarah Hill Area Sales Director
5/5
GoogleGreat experience throughout the buying process. Flexible with viewings even my last minute request and have been helpful until the move in date.
Thank you so much, Kirsty, for your lovely 5-star review for the Ashbourne Office ! We’re delighted to hear that you had such a positive experience throughout your purchase. We know that buying a home can be a busy and sometimes stressful time, so it’s great to hear that our team were able to be flexible and helpful, even with your last-minute viewing request. It was a pleasure to support you right through to your move-in date, and we hope you’re very happy in your new home! 🏡 Thank you again for choosing John German and for taking the time to share your experience with us. We wish you all the very best for the future! with kind regards Sarah Hill Area Sales Director
5/5
GoogleI would highly recommend John German if you’re thinking about buying/selling a property. They have a great team who are responsive and communicate every step of the way. They went above and beyond to help wherever they could. Great team and great service, although a special mention for Debbie who pulled out all the stops to get my house brochured, listed and sold in less than a week! Star of the show ⭐️
Dear Andrew , Thank you so much for your wonderful 5* review and recommendation for the Uttoxeter team ! We're delighted to hear that you had such a positive experience with our team. Buying or selling a home can be a big journey, so it's fantastic to know our communication and support made a difference every step of the way. A huge thank you as well for your lovely words about Debbie, she'll be absolutely thrilled! She always goes the extra mile for our clients, and we're so pleased her hard work helped get your property marketed and sold so quickly. It was a pleasure to help you, and we wish you all the very best in your new chapter. Thank you again for choosing John German! with kind regards Sarah Hill Area Sales Director
5/5
GoogleI would highly recommend John German in Uttoxeter for anyone selling their home in the Uttoxeter area. From the moment Matt arrived to talk through the process and pricing, we felt very well looked after. The photographs and particulars are very high quality indeed - nothing was too much trouble and they use the very latest tech. Viewings were frequent and we were always given details about the position of those coming to view by Debbie, Charlotte, Emily and Jayne. Then, once we had found a buyer, the progression was well managed by Becci too. Thanks to everyone involved for a job well done.
Dear Jonathan, Thank you so much for your wonderful 5 * review and for recommending John German Uttoxeter. We're delighted to hear that you felt well looked after throughout your selling journey. It's fantastic to know that Matt made such a positive first impression and that you were pleased with the quality of the marketing. We'll also be sure to pass on your kind words to Debbie, Charlotte, Emily, Jayne and Becci, who will be thrilled to know their support, communication and dedication made a difference. Thank you again for choosing us to help with your sale. It was a pleasure to work with you, and we wish you all the very best in your new home and for the future, with kind regards Sarah Hill Area Sales Director
5/5
GoogleThe guys at John German uttoxeter branch were outstanding. They were helpful and friendly throughout. They helped us calm our frustrations with certain areas of our transaction and helped us push our purchase along. The valuation of the property we were selling was spot on and we genuinely couldn't ask for a better team to of supported us through. Would highly recommend. We certainly would use again if we moved again (certainly not anytime soon though)
Dear Shane, Thank you so much for your wonderful 5 * review and for your kind recommendation. We're delighted to hear that the Uttoxeter team was able to support you throughout your move and help make the process a little less stressful. Buying and selling a home can certainly have its challenging moments, so we're really pleased we could help ease some of the frustrations and keep everything moving forward. It's also fantastic to hear that your valuation met your expectations and that you felt supported every step of the way. We'll be sure to pass your lovely comments on to the team, they'll be thrilled to know they made such a positive difference. We hope you're very happy in your new home and, while we completely understand not wanting to move again anytime soon, we'd be delighted to help if the time ever comes! with kind regards Sarah Hill Area Sales Director
5/5
GoogleMay I take this opportunity to thank the team at John German. The lady who showed amazing professionalism throughout the sales process was Becci Dixon, all issues big or small were acted upon with reassurance and compassion. The world needs more Becci’s, thank you again ! Keith Morley Williams.
Dear Keith , Thank you so much for your wonderful 5-star review for the Uttoxeter Team ! We're delighted to hear about your positive experience, and your kind words about Becci will mean so much to her. She truly is a valued member of our team, and we're so pleased her professionalism, reassurance, and compassion made such a difference throughout your sale. Thank you again for your lovely feedback, and we wish you all the very best for the future! with kind regards Sarah Hill Area Sales Director
5/5
GoogleExcellent service. Very helpful and friendly staff. They made the whole process of selling and buying our houses stress free. A pleasure to work with.
Dear Eda , Thank you so much for your fantastic 5-star review for the Uttoxeter team ! We're delighted to hear that you found our team helpful and friendly, and that we were able to make both your sale and purchase as stress-free as possible. Helping our clients through every step of the journey is what we strive for, so it's wonderful to know you had such a positive experience. It was a pleasure working with you too, and we wish you all the very best in your new home! With kind regards Sarah Hill Area Sales Director
5/5
GoogleWe sold our property through John German and chose to do so because the property we were interested in at the time was with them so it was a happy coincidence. I can't speak highly enough of them. Every member of staff we met was always …
Dear Jane , Thank you so much for your wonderful five-star review for the Loughborough Team . It means a great deal to us that you chose John German to help with your move, and we're delighted to hear that your experience with the … More
5/5
GoogleAbsolutely smooth and amazing service from this agency. No hassle, no stress, prompt reply, beautiful service and amazing team. Top class!
Thank you so much for your wonderful review for the lettings and management team ! 😊 We're delighted to hear you had such a smooth and stress-free experience. It was a pleasure to help, and we truly appreciate your kind words and recommendation. Wishing you all the very best! with kind regards Tracey Glenn, Lettings Director . …
5/5
GoogleJohn German is professional in promoting my parents' house, and bought in quality and potential buyers for viewing, and good follow-up during conveyancing process. Recommend John German and thank you.
Dear Brian , Thank you for taking the time to leave such a lovely 5-star review for the Derby Branch and for recommending John German. We’re delighted to hear that you were pleased with the service we provided during the sale of your parents' home. From finding the right buyers to keeping everything moving through the conveyancing process, we're pleased we could support you every step of the way. Your kind words mean a great deal to the team, and we wish you and your family all the very best for the future, with kind regards Sarah Hill Area Sales Director
5/5
GoogleI would highly recommend John German. All the staff, from the beginning to the end of our sale, were highly professional and always engaged with us in a very friendly manner. A big well done to all the staff for a successful and quick sale!
Dear Sue , Thank you so much for your wonderful 5-star review for the Derby Branch and for recommending John German. We're delighted to hear that you had such a positive experience with our team throughout your sale. Providing professional service with a friendly, personal approach is something we take great pride in, so it's lovely to know this came across. Your kind words will mean a great deal to everyone involved. Thank you for choosing John German, and we wish you all the very best in your new chapter, with kind regards Sarah Hill Area Sales Director
5/5
GoogleAll members of the team were professional, knowledgeable and efficient making the process very easy for me.
Dear Jeremy , thank you for your lovely 5* review , we know the Derby team will really appreciate it . We wish you all the very best , with kind regards Sarah Hill Area Sales Director
5/5
GoogleI can’t thank the team at John German enough, especially Josie, for going above and beyond to help me recently. After I lost my front door key, I was in a real panic and felt really overwhelmed. Josie was incredibly kind, warm, understanding and completely non-judgemental from the very beginning. She took the time to problem-solve and kept me updated throughout, and genuinely made a stressful situation feel so much more manageable! It’s rare to come across customer service that feels so personal and compassionate. Josie and the team really went the extra mile to help get everything sorted, and I’m so incredibly grateful for all of their support! Thank you again for your patience, kindness and exceptional service. It really made all the difference, and I wouldn’t hesitate to recommend John German to anyone.
What a fantastic review Kelia! I am so pleased that Josie was so helpful and understanding over the situation - thank you for your review. I have passed on your comments and Josie is over the moon! Thank you for saying thank you! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleExcellent, kept me informed all the time and very helpful with my purchase of my house
Dear Tricia , thank you for your 5* review for the Ashbourne Team , We know they will really appreciate it. We wish you all the very best , with kind regards Sarah Hill Area Sales Director .
5/5
GoogleAfter successfully & smoothly selling & buying a property in 2021 with the Uttoxeter branch of John German. I was in no doubt we were going to sell my Mums property with them. Once again we received - Expert knowledge, advice & guidence from Matt in valuing the property - prompt communication, professional & " on the ball" touch of Jayne Approachable & friendly attitude of office staff members, which makes any query or question easy to ask. We again had a successful and smooth sale I have no doubt in recommending the team in uttoxeter John German Thank you 😊
Dear Lisa , Thank you so much for taking the time to leave such a wonderful 5 Star review for the Uttoxeter team. 😊 It means a great deal to us that you chose the John German Uttoxeter team again after your experience in 2021, and we're delighted we could help make the sale of your mum's property another smooth and successful journey. Matt will be thrilled to hear that his knowledge, advice and guidance made such a positive impression, and Jayne will really appreciate your kind words about her communication and dedication. I'll also be sure to share your lovely comments with the rest of the team, they'll be so pleased to know their friendly and approachable service made a difference. Thank you once again for your trust and recommendation. It was a pleasure to help, and we wish you and your family all the very best for the future, with kind regards Sarah Hill Area Sales Director
5/5
GoogleRecently purchased a property through John German and wanted to review this estate agent as been excellent , strong communication throughout the process , Jayne and staff kept us updated weekly and was able to give us feedback and chase the chain involved . I have used all estate agents in the past within uttoxeter and comparing to ABODE there is no comparable. Some agents don’t work to sell your house this agent proved staff are committed and resilient and confident within their roles. Don’t hesitate to use this agent to sell your home , you won’t be disappointed.
Dear Lisa, Thank you so much for your wonderful 5 * review for the Uttoxeter team and for recommending us. It really does mean a lot to the whole team. We're so pleased to hear that you had such a positive experience buying your new home with us. Jayne and the team will be delighted to know that their communication, regular updates, and efforts to keep the chain moving made a real difference. Buying and selling property isn't always straightforward, so we always aim to be proactive and keep our clients informed every step of the way. It's lovely to hear that this stood out during your purchase. Thank you again for your kind words and for putting your trust in John German. We hope you're settling into your new home and wish you many happy years there! with kind regards Sarah Hill Area Sales Director.
5/5
GoogleI've used John German for multiple property purchases and lettings and would definitely recommend their services. Everybody there I have dealt with has been professional and friendly and made the process stress-free.
Dear Tim , thank you for the lovely 5* review for the Uttoxeter Team ,We truly appreciate your continued trust in John German, Tim. It means a great deal to us that you've chosen to use our services for multiple property purchases and lettings. We're delighted to hear that you've consistently found our team to be professional, friendly and able to make the process as stress-free as possible. Your recommendation is truly appreciated, and we'll be sure to share your kind words with the whole team. Thank you again for your lovely review. We look forward to helping you again whenever you need us in the future! with kind regards Sarah Hill Area Sales Director
5/5
GoogleBrilliant service from John German in Uttoxeter We’ve just completed on our new home and wanted to say a massive thank you to the team at John German Uttoxeter. Jayne, Becci and Jessica were absolutely fantastic, so helpful, patient and kept us updated the whole way through. They really took the stress out of the whole process. Big thanks as well to the rest of the team who were all great.
Dear Damian, Thank you so much for your lovely 5* review for the Uttoxeter Team ! We're absolutely delighted to hear that you had such a positive experience with our Uttoxeter team. It means a great deal to know that Jayne, Becci and Jessica helped make your move as smooth and stress-free as possible. We'll be sure to pass on your kind words to them and the rest of the team, they'll be thrilled to know their hard work made such a difference. Congratulations on your new home! We wish you many happy years there, and thank you again for choosing John German to be part of your journey. with kind regards Sarah Hill Area Sales Director
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Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.
The seven John German offices, by town:
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