Trusted Agent profile
★★★★★
949 reviews across 7 offices and 2 platforms
John German has seven offices, in Burton-Upon-Trent, Uttoxeter, Ashbourne, Derby, Loughborough, Ashby-De-La-Zouch and Barton Under Needwood. Together they have 949 reviews on two platforms, rated 4.8 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
John German's seven offices, most reviewed first. Each has its own page.
John German is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.
2022 5 Gold across five branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Showing 924 reviews on Google only. Show every review
5/5
GoogleExcellent customer service. Jo Sales Progressor went above & beyond. I would 100% recommend John German.
Dear Sandra , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby , Jo is a dedicated sales progressor and always does her best to help our clients to move . We wish you all the best for the future , with many thanks Sarah Hill Sales Director
5/5
GoogleThank you John German! All the staff we dealt with for both our purchase & sale of property, were outstanding! Extremely professional & kept us 'in the loop' the whole way through! Would definitely recommend them to others wishing to buy or sell. Thanks Ashby JG Team.
Dear Pamela Thank you for your 5 Star review for the Ashby Sales team. We are really pleased you were happy with the customer service in your home buying process,and we thank you for your future recommendation.We wish you all the very best for the future. With many thanks Sarah Hill Sales Director
5/5
GoogleJohn German were faultless with the sale of our home and purchase of our new home. The whole team are so lovely and helpful. Jo was amazing and always at the other end of the phone if we needed her. Thank you again 😀.
Dear Zoe, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team in Ashby & we agree Jo is an amazing sales progressor ! We look forward to working with you in future! Kind regards Sarah Hill Sales Director
5/5
GoogleA great experience throughout the entire sales process. I would (and have) recommend.
Dear Linda, thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby . We wish you all the best and hope to see you again . Best wishes, Sarah Hill , Sales Director.
5/5
GoogleAll staff are professional and courteous. Despite some issues with my property staff were helpful
Thank you so much for your 5* review Luke! We are very pleased that you were happy with our lettings and management service and good luck in your new home. Many thanks Tracey Glenn, Lettings Director
5/5
GoogleExcellent service from the initial valuation, right through to completion.
Dear Tracey, Dear , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby. Best wishes, Sarah Hill , Sales Director.
5/5
GoogleRating only, no written review.
Dear Malcolm, Thank you for your 5 Star review for the Derby Sales team. We are really pleased you were happy with the customer service , they are a fabulous team , We wish you all the very best for the future. with kind regards Sarah Hill Sales Director
5/5
GoogleRating only, no written review.
Hi Ganesh , Thank you for your 5 Star review for the Derby Sales team. We are really pleased you were happy with the customer service We wish you all the very best for the future. with kind regards Sarah Hill Sales Director
5/5
GoogleGood service and excellent staff. Kept informed throughout. Vicki was very good.
Dear Clint , thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team in Derby & we agree Vicki works hard to get everyone moving ! We look forward to working with you in future! kind regards Sarah Hill , Sales Director
5/5
GoogleRating only, no written review.
Thank you for your 5* review Julia! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleHighly recommend Very good communication
Thank you Yesudas for your 5* feedback and your future recommendations, with kind regards Sarah Hill Sales Director
5/5
GoogleIsobel and the team looked after us when moving. Answering all our questions and concerns and made us feel a whole lot better! Thank you so much!
Hi Karl Thanks for your 5* review. We hope you and Isabelle will be very happy in your new rented home! I will pass on your thanks to our Izabel! Kind regards Tracey Glenn, Lettings Director
5/5
GoogleBeen dealing with Lisa and Alex with the sale of mums property. They have been so knowledgable helpful and friendly. The brochure is lovely really happy. Thank you so much
Dear Jo , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby and we know Alex & Lisa will love your review . Best wishes, Sarah Hill , Sales Director
5/5
GoogleJohn German were very supportive during the whole process. All the staff were very helpful, knowledgeable and polite when I spoke to them. I really do recommend them.
Dear Jagvinder, thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby . We wish you all the best . Best wishes, Sarah Hill , Sales Director.
5/5
GoogleRating only, no written review.
Dear Umar , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby . with best wishes Sarah Hill, Sales Director
5/5
GoogleRating only, no written review.
We really appreciate your 5 star review for our lovely Derby Team , thank you - Sarah Hill Sales Director
5/5
GoogleBrilliant to work with, nothing was too much trouble. Would strongly recommend for others to use, as I will be in the future. Very pleased 👍👍 …
Dear Dean , Thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the team in Derby. We wish you all the very best and look forward to seeing you in the future. Best wishes Sarah Hill Sales Director
5/5
GoogleWe’re helpful and gave good advice regarding the current housing market as prices had gone down whilst the house was in the market. Very helpful staff.
Dear Sallyann, Thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby. . Best wishes Sarah Hill Sales Director
5/5
GoogleFantastic and speedy result. I purchased a block of flats through John German and it was quick and easy ;) lovely people
Dear Ruth, thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby . We wish you all the best with your new properties . Best wishes, Sarah Hill , Sales Director.
5/5
GooglePurchased a house through John German. Great service from a buyers perspective. Sales Progressor worked tirelessly to move things forward and help us secure our new home. Wouldn't hesitate to recommend.
Hi Tom ,thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Derby. We are very proud of our dedicated Sales progression team . We wish you all the best with your new home . Best wishes, Sarah Hill , Sales Director
5/5
GoogleWe came to John German as communication from our previous agent had not been great. The team - Alex initially and then, Lisa, Megan, Harry kept us busy with viewings and worked hard to keep us updated with what was happening. After we …
Dear Sir / Madam, thank you for taking the time to leave such a fantastic 5* review! We are so pleased that switching from your previous estate agent was a positive step for you. It will be my pleasure to pass this lovely feedback on to the Sales team in Derby. Best wishes, Sarah Hill , Sales Director.
5/5
GoogleWe purchased and sold with John German. Friendly, good communication and moved to complete on our time lines. Thank you.
Dear Sam, Thank you for your lovely 5 Star review for our fab Ashbourne team, we are really pleased you were happy with our service, we wish you all the best for the future , kind regards Sarah Hill Sales Director .
5/5
GoogleRating only, no written review.
Dear Adrian, Thank you for your 5 Star review for the Ashbourne team, it will mean so much to them , with best wishes Sarah Hill Sales Director.
5/5
GoogleI bought my house through John German estate agents and I cannot recommend a company enough. Special mention to Vicki Tarbuck who couldn’t do enough for us to ensure we beat the stamp duty rise and get completed in perfect time before our holiday too. So helpful and a lovely company to deal with. We were very lucky with both our selling and buying estate agents, thank you all for making it happen
Thank you for the amazing 5* Review Sabine, may i take this opportunity to wish you all the very best!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Burton-Upon-Trent has the most, with 200 reviews rated 4.6 out of 5, followed by Uttoxeter with 174.
The seven John German offices, by town:
Yes. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 8 other industry awards since 2018.
