★★★★★ 5/5
GoogleWe had previously had our property on the market with another Estate Agent but it had failed to sell. We approached John German who gave us good marketing advice, which we followed, and within two weeks we had had two viewings and two offers. We accepted one and the sale proceeded smoothly with John German keeping us informed at all stages. They answered any queries we had promptly. We would certainly use then again if the need arose.
Margaret · 6 June 2025 · John German Derby
Agent replied · 16 April 2026
Dear Margaret, Thank you for your lovely review for the Derby Sales Team, They will really appreciate your lovely words , they work so hard to deliver the best customer service they can . We wish you all the very best for the future and we look forward to seeing you again, when you need our services , with kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleThe staff were friendly and helpful whenever I called in.
Duncan · 23 May 2025 · John German Ashby-De-La-Zouch
Agent replied · 10 August 2025
Dear Duncan, Thank you for your 5 Star review for the Ashby team, they will appreciate it , they love to look after their clients, we wish you all the best and look forward to seeing you in the future , with kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleBrilliant from start to finish. As buyers we received great communication and all of the team were very helpful, professional and polite when responding.
Thank you Lisa & Co.
Greg · 23 May 2025 · John German Burton-Upon-Trent
Agent replied · 13 October 2026
Mr Mr Clamp, Thank you so much for taking the time in leaving such a great 5* review! We always aim to offer the best customer service to both sellers and buyers. It will be my pleasure to pass your kind comments to the Burton Team. May I take this opportunity to wish you all the very best.
★★★★★ 5/5
GoogleExcellent experience from start to finish.
Richard · 16 May 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 April 2026
Dear Richard, Thank you for your 5 Star review, The Ashby team will be delighted to receive it , we wish you all the very best kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleWe were hugely impressed by the professionalism of the team at John German Estate Agents. Following our initial conversation they hit the ground running, preparing a high quality sales brochure to our specifications before proactively …
Trish · 16 May 2025 · John German Loughborough
Agent replied · 18 May 2025
Dear Trish, thank you for your wonderful 5 star review for our Loughborough Team, They truly are a dedicated team and have a passion to help clients move swiftly. They will really appreciate your recommendations . We wish you all the very best for the future, kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleAn excellent experience start to finish.
From first viewing to getting the keys was just 6 weeks.
Could not have had a better level of service, especially from the brilliant Lisa Morris.
Really could not be any better!
Thanks to all the team at John German Burton on Trent
David · 12 May 2025 · John German Ashbourne
Agent replied · 9 September 2025
Dear David , Thank you for your wonderful 5 Star review , An incredible quick move for you and we agree Lisa is an amazing Sales Negotiator , we wish you all the best for the future , with kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleJohn German recently helped me to sell my house in Ashbourne. They were thoroughly professional, friendly and supportive and I would recommend them highly to anyone looking to sell or buy a property.
Anne · 12 May 2025 · John German Ashbourne
Agent replied · 9 September 2025
Dear Anne , Thank you for your wonderful 5 Star review for our amazing Ashbourne team, your recommendations will mean so much to them . We wish all the very best for the future , kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleRating only, no written review.
Sonia · 5 May 2025 · John German Burton-Upon-Trent
Agent replied · 13 October 2026
Dear Sonia, Thank you so much for taking the time in leaving a 5* review! We do our best to offer the best customer service and receiving such reviews pays testament to that. May I take this opportunity to wish you all the very best...
★★★★★ 4/5
GoogleWe had a number of different estate agents turn up to value our house and John German were the most prepared and professional when they arrived.
The listing and the pictures were great and they were pretty active in advertising it across numerous sites.
The only criticism I have is they didn’t offer to host house viewings for us by default - we had to ask for it. There were several visits where I had to come home from work to accommodate before this was sorted.
Also they lost our house keys, which (for an estate agent) is kind of a biggy. They didn’t have details about our address on the keys and they paid for another set to be cut but it did concern us.
They stuck with us through a couple of sales that fell through and were always happy to chat through things over the phone.
Chris · 27 April 2025 · John German Uttoxeter
★★★★★ 5/5
GoogleAn incredible experience; the team were so friendly, so professional and so enthusiastic… they sold the house within a week and the follow up was so impressive… thanks to all but particularly, Alex, Gemma and Lisa!
Richard · 27 April 2025 · John German Derby
Agent replied · 16 April 2026
Dear Richard, Thank you for your 5 Star review for the Derby Sales team. We have a lovely team in Derby and we are really pleased you were happy with the customer service in your home selling process. We wish you all the very best for the future. with best wishes Sarah Hill Sales Director .
★★★★★ 4/5
GoogleAlways there if you need them. Answer the phone quickly always pleasant.
Delia · 27 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 April 2026
Dear Delia , thank you for you kind google review , we always appreciate them and thank you for taking the time .With kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleAbsolutely fantastic.
Deborah · 25 April 2025 · John German Uttoxeter
Agent replied · 18 May 2025
Dear Deborah, Thank you for taking the time in leaving such a fabulous 5* Review for our Uttoxeter Team. Our aim is to offer the best customer service from the very start until Completion. May i take this opportunity to wish you all the very best.
★★★★★ 5/5
GoogleJohn German were fantastic right from first coming to view my property, taking photos, liaising with viewers, the buyer and keeping me informed along the way! They always responded to calls and emails! They made what should be a stressful experience relatively smooth!
Particular thanks to Alex, Lisa, Flo and Vicki for all their hard work and support.
Vicky · 25 April 2025 · John German Derby
Agent replied · 18 May 2025
Dear Vicky, Thank you for your lovely 5 star review for our amazing Derby Team they will be appreciate it , I will be delighted in passing on your kind words to the team. We wish you all the very best for the future with kind regards Sarah Hill Sales Director.
★★★★★ 5/5
GoogleReceived excellent service from John German; always professional, polite and extremely accommodating regarding property viewings and answering innumerable queries in a timely manner.
Tina · 25 April 2025 · John German Burton-Upon-Trent
Agent replied · 13 October 2026
Dear Tina, Thank you for taking the time in leaving such a Fabulous 5* Review! We do our very best in offering a high standard of customer service and feedback is always very much appreciated. May i take this opportunity in wishing you all the very best.
★★★★★ 5/5
GoogleHighly recommend this estate agent to anyone, they were excellent throughout the whole process, with regular informative updates. Wonderful team of staff who provided a very professional service, thank you.
John · 18 April 2025 · John German Ashbourne
Agent replied · 18 May 2025
Dear John , Thank you for your wonderful 5 star review for the Ashbourne Sales Team, I will pass on your lovely words for our super team , with best wishes Sarah Hill Sales Director
★★★★★ 5/5
GoogleWe were pleased that John German (Ashbourne) were able to sell our home within a matter of weeks thanks to their realistic valuation and internet marketing approach. They kept us well informed throughout the sale and seem to have kept our Buyers happy too. We would recommend them.
Ian · 18 April 2025 · John German Ashbourne
Agent replied · 13 June 2025
Dear Ian , thank you for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashbourne . We thank you for selling your home with us and your recommendations . Best wishes, Sarah Hill , Sales Director.
★★★★★ 5/5
GoogleMany thanks to John German for their incredible support while renting my new house. It has been very easy and I’m very happy and comfortable at my new house.
They have been very helpful with all the documents and doubts that I had. Special thanks to Becky, Suzie and Laura who have been sorting everything out for me and have been supporting me through all the renting process.
Raquel · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 25 August 2024
What a lovely review Raquel! Thank you so much! I will pass on your thanks to our lovely ladies in the lettings and management team - I am certain they appreciate your feedback. We hope you will be very happy in your new home. Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleVery helpful on the ball estate agents.
Julie · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Dear Julie, thank you for your positive feedback and five star review. We are so pleased you had a positive experience with our Ashby team. Warm regards, John German Ashby
★★★★★ 5/5
GoogleIazabel helped me rent a house. She was very efficient, polite and helpful. I was very happy with the process.
John · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Thank you for your 5* review John - I will pass on your thanks to Izabel on our lettings and management team. We hope you will be very happy in your new rented home. Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleSarah (Farrell) was great. easy to get hold of. gave good advice. returned calls and did exactly what she said she would do. Recommended
Edward · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Dear Edward, thanks for taking the time to leave us a wonderful 5 star review. Great to hear you had such a good experience with our Sales team & we agree Sarah is a fantastic estate agent! We look forward to working with you in future! Sarah Hill Sales Director
★★★★★ 5/5
GoogleJohn German were amazing throughout my process of applying and moving into a rental property in Leicestershire area. Izabel dealt with most of my application and was extremely helpful throughout the whole process always on hand to assist and answer my questions and always friendly and happy to help! I would recommend this company again.
Lucy · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
Thank you so much for your 5* review Lucy! We will pass on your comments to Izabel and the rest of the Lettings and Management Team. We hope you are very happy in your new home! Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleWe recently rented a property through John German and had the pleasure of dealing with Izabel. She was not only very knowledgeable about the house and area, her style was very relaxed & informal, which we really appreciated.
We were able to secure a fantastic property quickly due to Izabel's proactive nature and hard work. Thank you again, Izabel!
Kyle · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 June 2024
What an amazing review Kyle! Thank you so much! We will pass on your comments to Izabel on our Lettings Team and she will be so pleased that her customer service has been received so well! Kind regards Tracey Glenn, Lettings Director
★★★★★ 5/5
GoogleAs an agent for our house we purchased the sales progression was very efficient
Andrew · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 16 April 2026
Hi Andrew, Thank you for your 5 Star review for the Ashby Sales team. We are really pleased you were happy with the customer service in your home buying process. We wish you all the very best for the future.
Kind regards Sarah Hill Sales Director
★★★★★ 5/5
GoogleExcellent Estate Agent, friendly, helpful and proactive in selling property. Would be happy to work with John German again in the future.
J · 16 April 2025 · John German Ashby-De-La-Zouch
Agent replied · 8 January 2025
Thank you JK for taking the time to leave such a fantastic 5* review! It will be my pleasure to pass this on to the Sales team in Ashby . We wish you all the best and look forward t o working with you again in the future Best wishes, Sarah Hill , Sales Director.
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