5/5
Caring and consistently helpful, the whole experience from viewing, explaining the tenancy agreement to me, to moving day has been a pleasure. Thank you John D Wood!
Trusted Agent profile
★★★★★
1,962 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
Reviews on Google
All 14 offices
1
Reviews on Facebook
All 14 offices
307
Reviews on Trustpilot
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John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Showing 1,644 reviews on Google only. Show every review
5/5
Caring and consistently helpful, the whole experience from viewing, explaining the tenancy agreement to me, to moving day has been a pleasure. Thank you John D Wood!
5/5
Great service and kind staff! Anntonia Redding was helpful and available on short terms, professional and quick answering emails. She found the perfect place for us and gave advices and explanations. I highly recommend this agency!!
5/5
JDW Battersea are always a delight to work with. Being a property finder I work with many agents in the area and I can honestly say that JDW are heads and shoulders above the vast majority. The sales team are polite, efficient, incredibly professional and I hope our stream of deals continue!
5/5
This company is very easy to work with and have made a recent move a lot easier than it might have been. Frankie in particular was extremely helpful and proactive in chasing third parties who could have potentially slowed things down. Would definitely recommend and use again.
5/5
We dealt with the very helpful and charming Jessica Richards who showed us a beautiful flat to rent and followed us up in an encouraging but not pushy manner. She was very knowledgeable and professional and was a pleasure to view with.
5/5
From first viewing through to completion and afterwards, Charles Packer was outstanding at keeping in touch, updating me as to progress from the vendor's side and passing on required information. He was always available on short notice, and resolved any issues I had within no time at all, making the process of buying run relatively smoothly. A great service!
4/5
Frankie Dickens from John D Wood was an absolute god sent when finding my (perfect) place. I fell inlove with the place and had to have it, my partner who was moving in with me dropped out less than a week before I had to put the deposit down. Frankie was so patient and kind when I was screaming and unsure what to do. She helped me out of hours and I found the two perfect roomates - (a day before). So lovely, kind and cool. Frankie made my first rental a real dream. Highly recommended !
5/5
Since the first moment I realized how professional and efficient the customer service at John D Wood is. Especially, I would like to mention Anntonia Redding who was an excellent agent and reliable professional. It was very easy to work with her and she always kept in mind our specific needs so helping us efficiently to find what we want. Thank you Anntonia, you have been a great help not only once but twice. I am looking forward to working with you again. Best regards, S
5/5
The team at JDW & Co were all extremely helpful and we are delighted with our new home. I highly recommend using them.
5/5
Fantastic service from the Charlotte and all the staff in the office. Very friendly and helpful at all times and good at getting back to you. I would highly recommend John D Wood as a lettings agents.
5/5
I was extremely impressed with the efficiency of the lettings team at this Cobham branch. They managed to find me a new tenant very quickly and answered my correspondence immediately. They were very helpful and accommodating even arranging a last minute check and clean at the property before the tenant moved in. I could not recommend them more for their service and kindness. They went above and beyond.
5/5
After another Cobham agency had failed to let a property for us, we invited John D Wood to have a go. They were quick to find candidate tenants and found a suitable tenant within a few weeks. Since them they have been managing the relationship with (excellent) tenants and have handled any teething issues enthusiastically, promptly and efficiently.
5/5
My partner and I recently took occupation of a lovely flat in Cobham. The flat was beautifully presented and we fell in love with it straight away. The support we received from the agent (Charlotte) and support staff (Rose) from John D Wood, was fantastic. Their process, their engagement and their assistance in completing all the necessary paperwork was tremendous. I would strongly recommend anyone looking for property (to buy or let) in this area and surrounds contact John D Wood in the first instance for first class service.
5/5
satisfied and impressed with John D Wood & Co. Lettings team's professional work, thanks Vatche, Katy Thomas as well as Amy, Cecily
5/5
We were happy with the service we received from John D Wood when we recently looked for a flat to rent. Katy Thomas in particular was very helpful.
5/5
I am pleased to recommend John D Wood & Co. Lettings for everyone wanting a smooth and reliable service when it comes to finding your new home. Katy Thomas and Vatche Cherchian worked very hard and even helped us to finalise the paperwork while we were away on holidays. Their systems are certainly in place, electronic documents help transactions to run smoothly and the way agents work is a pure delight: very helpful, kind and ready to be at service. Highly recommended!
5/5
Friendly, efficient service. The agents were always helpful when I 'phoned to ask questions prior to renting the property. Kat Mitchell showed me around the properties which I had shortlisted. She could not have been more understanding of our needs and has really worked to accommodate these. The agents were also excellent when working at a geographical distance prior to the move. Since our move the kindness and professionalism has continued. Excellent all round service. Highly recommended.
5/5
Nick Summerfield has been absolutely wonderful in showing me flats after flats. He not only is a very charming and helpful figure but also wonderfully astute and diligent at his job, guiding me along every step of the process - making the purchase go by incredibly smoothly.
5/5
Nice people.
5/5
Very happy with everyone who advised helped us! The whole process was easy and trouble free. Thanks!
5/5
Would definitely recommend John D Wood for Wimbledon, working with Shoeni was a delight - she goes above and beyond your typical estate agents!
5/5
Shoeni was fantastic to deal with and helped arrange an appraisal for my house via the Southfields office with no fuss. She was super efficient and a pleasure to deal with.
5/5
Andy Packer epitomises John D Wood Lettings at Wimbledon Village. We had been looking around Wandsworth / Putney / Wimbledon Village since Oct 2013. We did strike the deal, almost in Jan 2014 .. Thanks to Andy's excellent understanding of our requirement. However, things did not happen on time since few things were not in anyone's control. Andy made sure, he gave us the required time till Aug 2014 and got us a much more beautiful flat in a much nice part of Wimbledon Village / Park. We would never have enjoyed the search had it not been for Andy's understanding of our requirement. We highly recommend Andy Packer of John D Wood for a stress free Search!
5/5
Jonathon was very reliable and trustable and he even was happy to show me the flat in out of office hours as I could not make it otherwise. They at John D Wood did a very quick job in sorting out all the procedure for us to have the flat in time. Many thanks.
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The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

John D Wood and Co Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Silver The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.
Lettings Agency of the Year winners in one year, the group and its branches: 2015.
Lettings Agency of the Year by year, 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.