Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,644 reviews on Google only. Show every review

5/5

Google

Outstanding service and I would highly recommend using this particular branch of John D Wood. George Henderson could not have been more efficient throughout the whole buying process and we cannot thank him enough! Clare Rogers

Caspar · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you so much for the excellent feedback. I will ensure your comments are passed on to George and the rest of the team in Gloucester Road. We are proud of the lengths our staff at John D Wood & Co. go to, to ensure customer service is delivered above and beyond. Many Thanks.

1/5

Google

JD Wood had tried unsuccessfully to let my flat at the start of the year. We then agreed for them to take it off the market while I did holiday let's and put it back on the market in September. They just got hold of me to ask if I had any gaps to show people around. I replied giving them dates but saying I wasn't aware of them having it on the market. They replied saying it was just on the internal website. This I found out to be untrue as it was also on rightmove and had never been taken off. It was on the last page as by now very stale. For a flat that had never had a void and is letting very well on short let's it's not very good to of not had any show arounds till now for several months when it was meant to be off the market. I won't be using JD Wood in the future.

Lucinda · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Dear Ms Wrigley, further to our phone and email correspondence I do profusely apologise for the fact that a colleague of mine made an error and did not remove your property from the portals. This was human error and meant with no malice but I do understand your concerns and worries. We were aware that the property was off the market. We would love the opportunity to be able to help you with the letting of the property at the end of the summer to have the opportunity to correct your current opinion of our business, as customer satisfaction is at the heart of everything we do. Please do feel free to contact me. Jane Jenrick, Regional Director.

5/5

Google

John D Wood have been both professional and pleasant to deal with in selling my flat, which they have done promptly and efficiently. I couldn't have asked for more.

Helen · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your 5 star review in relation to the professional and efficient service you have received from John D Wood in Gloucester Road. I would also like to congratulate you on the recent sale of your property and best wishes for the future, Maryjane.

5/5

Google

I worked with Hattie and she delivered a great experience all the way around. She quickly understood my requirements, provided valuable insight and recommendations to help me make my decision. I highly recommend working with her if you want to avoid all the chaos and stress. Very grateful, thank you Hattie!

Charlie · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for the great 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Hattie and everyone involved at John D Wood & Co. Many thanks, Sarah

5/5

Google

I recently rented a property through this branch and was especially impressed with Stephania. I was slightly tight on time to move-in and Stephania endeavoured to make sure all the necessary was done prior to that. I was given very honest suggestions and information when requested and I am very pleased to have chosen John D Wood, definitely recommended.

Hengan · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

5/5

Google

After visiting many properties across South Kensington, with many, many agents, we met George from John D. Wood. Throughout the entire engagement, from viewing through to offer, and then completion, George Henderson demonstrated both patience and professionalism to help us get through the purchase process. He has been a pleasure to work with, as have the others in the John D. Wood team, and we can highly recommend them to others looking to purchase in the South Kensington area. Thanks for all your help guys, we appreciate it.

Damian · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

5/5

Google

We had previously worked with another agency and the flat did not sell. I was recommended to John D. Wood & Co and had the pleasure of working with George Henderson who was not only very professional but also extremely nice. Great communication and answered all my many questions quickly! Thanks for selling our flat and making what was a very difficult sale easier! I would highly recommend George!

Anne · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Really great to read another 5 star review for the John D Wood & Co. Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah.

5/5

Google

We worked with them while purchasing our new home and would like to thank them for their efforts and professionalism throughout the whole process from start to end. George Henderson was a great broker to work with. He effectively liaised with all the parties involved in our purchase, was always responsive to our queries thoroughly and speeded up the process as much as possible. Highly recommend !

Durukan · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave this fantastic five star review. We hope you are enjoying your new home. I will pass on your kind words to George and the entire team at John D Wood & Co. on Gloucester Road. Many Thanks.

5/5

Google

We recently sold our flat on Redcliffe Gardens thanks to the hard work and persistence of George Henderson. Its an incredibly difficult market at the moment and very price sensitive. Having put the property on with some of the other big name agencies, George really worked hard and managed to obtain a great offer from an oversees buyer, and really sat on top of the whole process and was great during the negotiation period and when the lawyers needed a push. Its now the second property we have sold with them and they have become my go-to agent. Great job guys

Nicholas · 22 June 2018 · John D Wood and Co Lettings London (59 Cadogan Street)

5/5

Google

In a very difficult housing market with numerous conveyancing challenges, JD Wood excelled, managing the process like consummate professionals. Thank you

Chris · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you Chris for your amazing 5 star review of the excellent service you received from John D Wood & Co in Parsons Green. It is great that the team managed the process professionally despite conveyancing challenges. We look forward to helping you again in the future. Kind Regards, Emma.

5/5

Google

Oscar Tilley, from John d Wood, was fantastic in helping us find the right place to live! he was extremely diligent, professional and friendly!

Olivia · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.

5/5

Google

Oscar Tilley, is a 1st class letting agent. He gave my family first pick of all new properties. He is pro-active, punctual, listens well & friendly. He knows what family needs in a house. After viewing 20+ rental properties, Oscar found us the perfect family rental house. Thanks again.

Minh · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for the wonderful 5 star review. We hope you enjoy your new home. With many thanks and warm regards.

5/5

Google

I was very impressed with the service we received from Oscar - who was very friendly and honest. I liked that he allowed me to look around the house without being a shadow (which often estate agents do). I would definitely recommend this agency (and Oscar in particular).

Caroline · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

5/5

Google

Craig Jackson did a very good job in negotiating a new tenancy agreement on my property in Parsons Green. He was extremely professional in the manner in which he engaged with me as the landlord and the entire process was conducted in a smooth and efficient manner.

Murray · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

5/5

Google

My family and I have been looking for a property to rent for few weeks. I consulted several letting companies and Craig Jackson, from the John D Wood Fulham agency, did an outstanding job in understanding our needs, showing houses meeting our criteria, offering re-visiting several times with family members. Once the decision taken on our side, Craig was very efficient in all the steps, having the different people completing their tasks to get the house ready for us : in 5 days we got the keys. The John D Wood agency and Craig, our main contact, have been very professional and very nice to deal with at the same time. We highly recommend.

Sophie · 22 June 2018 · John D Wood and Co Lettings London (287 New Kings Road)

5/5

Google

.Highly recommended! Very professional, helpful and kind.

Vered · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you for the wonderful 5 star review Vered. With many thanks and warm regards.

4/5

Google

John D Wood's service was professional and excellent. They dealt with all issues and resolved them professionally.

Adetayo · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you for the amazing review Adetayo. Many Thanks.

5/5

Google

Excellent service. We had a couple of bumps in the road to securing our new home and they were all patient and helpful.

Janine · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Janine for your wonderful 5* review of the great team we have at John D Wood & Co in Oxford. It is great to read that you found the team Excellent, patient and helpful with the any issues you experienced throughout the buying process. Kind regards and best wishes in your new home, Scott.

5/5

Google

We were very impressed with the service we received from John D Wood when buying our new house. Without the help from Sarah, who was excellent, I am sure that the purchase would have fallen through! I would thoroughly recommend them!

Ian · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Dear Ian, thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Sarah and everyone else involved at John D Wood & Co. in Oxford. Many Thanks

5/5

Google

"The best real estate team in Oxford". I've purchased two houses from JDW, and each time their service was professional and excellent. I am Chinese and I've moved to UK three years ago. For my first home in Oxford, I purchases a small house. Sarah Hayward-Broomfield from JDW was brilliant throuhout, friendly, patient, honest, responsive to all my questions and requests. Recently, I upgradted to a bigger family house. This time, I choose JDW without a second thought. The team has done an amazing job, efficient, always keep me posted, giving me extra advice to other services that I would need for house purchase. JDW team has a great service with everything I could ask for. Thank you Sarah and JDW team, you are amazing!!!

Grace · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Grace. Best wishes, Mark

5/5

Google

I have recently re-located with my family to the Oxford area from North Yorkshire for work and personal reasons. I decided to rent for a year to get to know the area before committing to purchasing a house. I contacted John D Wood & Co in Oxford about renting a property and they couldn't have been more helpful. From the initial point of contact through to the signature of the contract and handing over the keys they couldn't have done any more to help. I would like to personally mention and thank Jacqueline Smith (for overseeing the entire process and listening to my needs at every juncture), Celia Francis (for conducting a thorough viewing of the property and also dealing with many questions that I had - including outside what's deemed normal office hours) and Janine Riddell (for efficiently dealing with all the relevant paperwork and referencing). The team a John D Wood & Co in Oxford worked incredibly hard to arrange my tenancy and took away some of the stress that can be associated with moving house. I thank you all individually and collectively.

Alexander · 21 June 2018 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you so much for the excellent feedback. I will ensure your comments are passed on to Jacqueline, Celia, Janine and the rest of the team in Oxford. We are proud of the lengths our staff at John D Wood & Co. go to, to ensure customer service is delivered above and beyond. Many Thanks.

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Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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