Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,963 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,963 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,655

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,645 reviews on Google only. Show every review

5/5

Google

Fantastic experience moving into my new home, thank you so much Sebastian. I received a professional and dedicated service from John D Wood, with such a quick turnaround from the viewing to moving in. Sebastian made the whole experience a delight! Thank you so much! I would recommend Sebastian and John D Wood!

E · 22 June 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for your glowing 5* review of our John D Wood & Co team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy

5/5

Google

I have been looking for a flat in the South Kensington area, but had a few important constraints that limited my options quite a bit - I have two dogs, and needed a place with either a balcony or a garden, and that was also pet friendly. I was helped by Mr. Sebastian Aquilino at the Gloucester Road John D Wood, who was very determined and persistent in trying to find a nice flat for me. He was very quick to understand the standard and style that I was looking for, and though we looked at quite a few options before finding the final one, all of them were exactly the style that I wanted. I find this to be a very valuable skill in this business. I am currently in the referencing part of the process, but everything has been uneventful and straightforward. Big thanks to Sebastian and John D Wood for helping me find a perfect flat!

P · 22 June 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Wonderful to read Pedro that you have had a great experience so far with our John D Wood branch in South Kensingotn and that they are helping and supporting you with finding a new home for you and your dogs. Best wishes, Scott.

5/5

Google

We had a wonderful experience with John D Wood, from the very start of our flat rental search. The website is super user friendly and details everything you need to know about the properties. We were also very lucky to land the most amazing estate agent, Harriet (Hattie) Pothecary. She's bubbly, determined and a real pleasure to be around. I would recommend John D Wood to my friends and family.

Aude · 22 June 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Wonderful to read Aude that you had such a brilliant 5* experience during your flat search and that you found the John D Wood website super user friendly and brimming with relevant information. I will of course, pass on wards your kind comments about Harriet and would like to wish you the very best in your new home! Kind regards, Scott.

5/5

Google

We had a really pleasant experience with John D Wood. Their agent, Hattie, did a wonderful job and helped us immensely with our flat search. She's friendly, responds quickly to e-mail and genuinely wants to help you find your home! Looking forward to teaming up with her again in the future!

Stéphanie · 22 June 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

It is wonderful to read another brilliant 5* review about Hattie and the team at John D Wood. It is great to see that Hattie was able to help you so much in finding the ideal home and It is brilliant to read that you would be looking forwards to using John D Wood in the future. Kind regards, Scott.

5/5

Google

Several people at JD Wood Gloucester Road offices have given thoroughly professional service over several years finding good quality tenants for my properties.Their knowledge of the distinctive features of my apartments has made the difference. They are friendly and discuss the results of viewings with me, passing along information about what tenants are looking for, resulting in good marketing which saves time for everyone. They are good at matching requirements to what is on offer. Highly recommended.

Roland · 22 June 2019 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hi Roland, many thanks for taking the time to leave such a glowing 5* review and recommendation. I'm extremely pleased to read of the professional and positive experience you have had with the knowledgeable and friendly team at John D wood . Best wishes, Tracey.

5/5

Google

Excellent service from Oliver and Warren. Would highly recommend

Vincent · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thanks Vincent for your recommendation. Best wishes, Mark

5/5

Google

I can thoroughly recommend Adrian and his team. They were really efficient in responses, as well as offering a friendly and polite service. Thanks for your hard work!

A · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thank you for the kind 5* review and recommendation. Best wishes, Lucy

5/5

Google

We recently sold our flat through John D Wood in Wimbledon village. Warren and his team were excellent and I'd recommend them to anyone!

David · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thank you David for the excellent 5* review and it is great to read that you would recommend us. I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

Have been using John D Wood in Wimbledon Village for 10 years. Despite a very tricky sale of our property recently they worked tirelessly to make the sale go through, going above and beyond what was expected.

Judi · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thank you for the great review. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at the branch. Best wishes, Sarah

3/5

Google

The Wimbledon branch provided a standard service. At times it felt like organising surveyors following our building survey on the property we were purchasing was a nuisance for them however they agreed to it but not willingly. It made the process a bit more stressful but otherwise things went to plan so didnt have to speak to them much after this.

Belinda · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thank you Belinda for taking the time to leave your feedback. If you would like to discuss further your experience, please feel free to contact us at review@countrywide.co.uk. Best wishes for you in your new home, Scott.

5/5

Google

We have used the Wimbledon Branch several times over the years to sell (twice), buy once but to also to use as managing agents when we were renting out our property. All the staff have in the various departments have consistently been helpful, reliable and willing to go above and beyond (particularly in the managing whilst we were away). Our most recent sale experience was handled in an extremely professional manner from start to finish with particular mention to Warren for keeping us informed every step of the way and making a sale from abroad as pain free as possible. If a problem arose it was sorted out quickly and efficiently. Thank you all for making what can be a very stressful situation effortless.

Rebecca · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thank you Rebecca for such a fantastic 5 star review. The team aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Best wishes in your future endeavours. Kind Regards, Sarah

5/5

Google

We worked with Adrian at John D Wood in the Wimbledon branch to find our house in Southfields. The level of service we got was brilliant and was far superior than other estate agencies. Adrian helped us achieve a quick purchase and continue to help us after the sale went through. I would highly recommend Adrian and John D Wood!

Charlie · 22 June 2019 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Really great to read another 5* review for our John D Wood & Co branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.

5/5

Google

Having used a few agents in the past when moving flat we were pleasantly surprised by John D. Wood. They were punctual for viewings, the vetting process was quick, all documents could be signed online and they were very accommodating meeting us outside office hours for key handovers. Best of all it was after 1st June 2019 so we didn't pay any fees at all.

Neil · 22 June 2019 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott

5/5

Google

John D Wood were amazing! Saw me through a stunningly complicated house sale with great professionalism, encouragement and good humour. Can't recommend highly enough!

Amelia · 21 June 2019 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Amelia for taking the time to leave us with your kind words and wonderful 5* review of our dedicated team. Kind regards Emma

5/5

Google

Another estate agent very badly messed up the launch of our house onto the market, but John D Wood managed to recover the situation and secure two good offers (in a slightly sticky market) within a couple of months. Due mainly to our buyers' solicitor, the sale then progressed slowly and with difficulty, requiring much patience, perseverance and problem-solving by the whole team at JDW and Annie in particular. As it turned out, more lateral thinking and excellent deal-making by Annie meant that we ended up buying (off-market) through JDW as well. Despite it all being hugely complicated and problematic, the sale and purchase got done in the end which probably wouldn't have been the case without the talents and above-and-beyond efforts of JDW/Annie. We are extremely grateful to them and thankful that we chose to move to them after our disastrous experience with the agent we chose initially.

Tom · 21 June 2019 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Tom for taking the time to leave us with your kind words and wonderful 5* review of our dedicated team. Kind regards Emma

5/5

Google

My wife and returned recently to the UK (Oxford) after 2 years in the US. We had to find a flat to let while still in the US. The JDW team found us an outstanding flat, newly renovated to very high standard under their direction. They made the entire process of letting smooth and enjoyable, ensuring we are now in an ideal home. We give their team in Summertown the highest possible marks, and recommend them fully if you need a reliable, professional and personable firm to help with your own move.

Douglas · 21 June 2019 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Hi Douglas, thank you for your kind words of our dedicated team. It is great to hear that they were all very reliable, professional and personable. Best wishes, Emma.

5/5

Google

We rented through John D. Wood and they were absolutely brilliant and utterly professional, especially Carol who dealt with any issues that arose speedily. We've been renting family homes for years and this is not always the case, however much you pay! John D. Wood were a head and shoulders above any others we've used.

Jo · 21 June 2019 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Jo for your 5* review! I will of course make sure our local team are made aware of your kind words. Kind regards, Scott

5/5

Google

We were very fortunate to have let through John D Wood in Summertown for the past three years. Celia helped us get our first flat when we initially moved to the UK from the US and it was a very positive experience, which we were particularly grateful for since we were unable to view the place in person before moving. Celia was extremely helpful, responsive, and the flat exceeded our expectations when we arrived! We also dealt extensively with Carol who helped manage our property and she was always very kind, easy to work with, and dealt promptly with any concerns. When we moved to another property managed by John D Wood, Carol, Celia and Jackie were really helpful in finding us a new place and the transition went very smoothly. The second property was also managed by Carol and we continued to be very happy with her service! In general, we found the staff to be very kind and accommodating and are so happy to have worked with them!

Summer · 21 June 2019 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you Summer for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott

1/5

Google

Rating only, no written review.

Matt · 21 June 2019 · John D Wood and Co Lettings Twickenham

Agent replied · 19 June 2024

Hi Matt, Customer experience is very important to us and as such I would greatly appreciate it if you could contact us at review@countrywide.co.uk to discuss any concerns you may have. Kind regards, Scott

5/5

Google

Very happy with the team and service

Sarah · 21 June 2019 · John D Wood and Co Lettings Twickenham

Agent replied · 19 June 2024

Thank you Sarah for your wonderful 5* review of the great service you received from our dedicated John D Wood & Co team. Kind regards, Emma.

5/5

Google

Quick and seamless turnaround with friendly and reliable team

Kirsty · 21 June 2019 · John D Wood and Co Lettings Twickenham

Agent replied · 19 June 2024

Thanks Kirsty for your 5* review. Best wishes, Mark

5/5

Google

Excellent service, highly recommended. I've been very happy with all aspects of the service I have received.

Matt · 21 June 2019 · John D Wood and Co Lettings Twickenham

Agent replied · 19 June 2024

Thanks Matt for your 5* rating. Best wishes, Mark

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Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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