★★★★★ 5/5
GoogleAs landlords, I only wish we’d worked with John D Wood years ago. Faced with a request to set up a tenancy in a particularly short space of time, Katie, Jackie and the team were professional and calm, and we can’t thank them enough. Melanie and Carol have dealt with the property management side of things, and again we’ve been impressed with their ability to get things done quickly and efficiently. We don’t live near to Oxford, and it’s great to be able to rely on JDW, confident that our tenants will be happy with them too.
Linda · 20 June 2021 · John D Wood and Co Lettings Oxford
Agent replied · 19 June 2024
It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Yasemin · 20 June 2021 · John D Wood and Co Lettings Twickenham
★★★★★ 5/5
GoogleRating only, no written review.
Faith · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a brilliant experience looking for a short term rental with Laura! Highly recommend
Annabel · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe couldn't ask for a more friendly, helpful, professional letting agency who actually listen to what you want/need. Toby was fantastic, would highly recommend!!PositiveProfessionalism
Paul · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your amazing 5* review, comments and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura and team have been fantastic from start to finish, letting our property within 24 hours of listing to a quality tenant at a very good rental yield, all at a very competitive rate. Very impressive and highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Tom · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe would like to thank Toby from John D Wood & Co as he has been absolutely fantastic in helping us find the right rental and also handling our questions and concerns with care. Having dealt with other agents in the area we felt Toby really stood apart from the rest with his genuine approach and professionalism. He was prompt to handle all matters and went above and beyond for us even in these difficult times during the pandemic. Thank you so much Toby! Emily and ThomasPositiveResponsiveness, Quality, Professionalism, Value
Emily · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleIn the process of buying a property during this pandemic. Jane Marshall (Senior Estate Agent) at John D Wood and Co has made the process as smooth as possible. Responsive, professional and always has time for you as a customer despite being extremely busy. A solutions focused approach and her experience speaks volumes. I cannot recommend this estate agency enough - the personalised care of the sale makes customers feel valued and heard.PositiveResponsiveness, Quality, Professionalism, Value
Ramai · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJohn D Wood were very energetic and efficient in letting my property. I dealt mainly with Toby who was right on the case, understood my needs and found me a suitable tenant quickly. I can recommend them wholeheartedlyPositiveResponsiveness, Quality, Professionalism, Value
Anne · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLaura and the team rented my property out in a very timely way handling viewings and negotiating a great deal for me. I live 100s of miles away so it is very reassuring to be represented so professionally. A pleasure to renew after many years of excellent service.PositiveResponsiveness, Quality, Professionalism
Simon · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe recently sold our family home in Twickenham through John D Wood St Margaret’s office and were extremely pleased with the service. Simon took care of us from start to finish keeping us informed at all times. We cannot thank him enough for the professional and personal service provided. I would recommend Simon and John D Wood to anyone thinking of selling in the local area.PositiveResponsiveness, Quality, Professionalism, Value
Ceryn · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our home through John D Wood in St Margaret's and we thought they were excellent. Simon's knowledge of the market, communication and professionalism were all first class. I think what really set JDW apart for us was the fact that Simon undertook all the viewings himself, including Saturdays. This gave us absolute confidence that we were getting the best service. We would not hesitate to recommend John D Wood.
Jamie · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Many thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe sold our flat in the second week of October with John D Wood and the whole transaction was fantastic. We honestly couldn't have had better estate agents.
This was our second time of listing the flat as we had tried before with another agent the previous year and oh my word the service with John D Wood was so so much better. Think premier league versus non-league!
We started the process of listing the flat as soon as the first lockdown lifted and from the off despite all things Covid and the new rules etc Simon from John D Wood was understanding, knowledgeable and put us at ease with his style and approach. Simon, Zoe and the rest of the John D Wood team continually found good quality purchasers to come and view the flat. In addition they were always happy to discuss our listing, the staging of the flat and the market in general as well as anything else relating to the sale. Working with Simon and latterly Zoe when she joined the St Margarets team was very easy. They brought a reassuring and professional service to every interaction with them. and it made the whole selling with an agent part of the transaction very very easy.PositiveResponsiveness, Quality, Professionalism, Value
JC · 20 June 2021 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 1/5
GoogleSo basically the new strategy that lettings agents advise and probably convince landlord to go by is:
1. List the propriety for a lower price to generate interest
2. Tell people that make offers that someone has already offered the asking price so that they can start a bidding war and drive the price up
3. Play new tenants into paying more for the actual propriety.
Very nice.
If you hear them saying that someone has already offered the asking price know that they were never looking to accept the asking price and just make you take part in their bidding war which means they are a very sleazy agency and you definitely don't want to be conned by them! Be smart.
I hope this review helps some people realize what has become of the lettings market. Shame on you letting agents.
G · 20 June 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)
Agent replied · 19 June 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Selma · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend John d Wood services. Ieva Gasyte, did a wonderful job! Thank you!
Giovanna · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for your excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service has been friendly, professional and attentive. I am delighted by the team helping me with my tenancy. Thank youPositiveResponsiveness, Professionalism
Alison · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleKesha and the whole team have been brilliant throughout the process. Couldn’t ask for a better estate agent team!!PositiveResponsiveness, Quality, Professionalism, Value
Charlotte · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 2/5
GoogleDisappointing lack of communication and responsiveness. I made contact through the company's webform within a few hours of a letting being advertised; I received no response. I had my partner enquire - she received a response requesting more information. We provided more information immediately and never got a response, and can see the property is let agreed.NegativeResponsiveness, Professionalism
Henare · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Dear Henare, I am so sorry we have not come back to you more promptly. At present due to social distancing we have lower numbers of staff in our offices so are not always as efficient as we would normally aim. I have asked the branch manager Chantelle Springer-Daniels to call you and assist with your home search. Kind regards, Jane Jenrick, Regional Director
★★★★★ 5/5
GoogleKesha at the Fulham Broadway Office was fantastic at managing a successful sale of my property. I highly recommend and would use again.
Andrew · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you to Martina for easing the stress of buying a home. Martina has found the perfect balance, being both friendly and professional. I would highly recommend her.
Karen · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for taking the time to leave us this amazing recommendation and 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and professional support in selling our property and very responsive to all related requests. Martina has been exceptionally proactive, friendly and efficient throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
Tom · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a pleasure working with Martina. She was always professional but yet personal enough to understand what we were looking for. She was able to help us identify properties that we would like, making the whole process more manageable and pleasurable.
Angie · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
It’s really lovely to read another 5* review! Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleRecently rented a property using the Fulham branch and it has been a positive experience. Leva got in touch to the enquiry I had sent and showed few more flats proactively that matched our needs. She was also helpful in arranging further visits when we were finalizing on a particular one and getting queries answered from the outgoing tenants. This gave us the comfort and she was never pushy so we got our time to take the decision. Also, interacted with Chantelle who too helpful and guided well on the process. Sometimes it was hard to get hold of her but I will assume that she was very busy. Overall happy with the process. Thanks Leva and Chantelle
Vivek · 18 June 2021 · John D Wood and Co Lettings London (506 Fulham Road)
Agent replied · 17 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
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