Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,644 reviews on Google only. Show every review

5/5

Google

This is a professional team that offers outstanding service from the beginning until you settle in your home. Nicole provided an exceptional service and had the patience until we found our perfect home. Natasha is always helpful with any questions or problems we have during our tenancy. Well done!PositiveResponsiveness, Quality, Professionalism, Value

Bubuioc · 25 August 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with the service from John D Wood, working with Adrian, Alexandra and Will on the sale of our house and purchase of a subsequent property. They were professional and efficient, always helpful and on hand to facilitate as needed. Definitely made a stressful time much easier, and would recommend!PositiveQuality, Professionalism

Nadine · 25 August 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently purchased an apartment in Fulham through John D Wood. They were a pleasure to deal with and the agent responsible was clear and professional throughout. She kept us well informed and dealt with our various enquires promptly and clearly. Top marks to Alexandra and her team.PositiveResponsiveness, Quality, Professionalism

Natalie · 25 August 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

John D Wood recently helped me to find a new apartment. Nicole Caldeira led the property search and I found her to be a model of professionalism. She patiently and diligently identified potential properties to exacting requirements over a couple of months, and commendably booked several viewings outside of standard working hours to fit around my schedule. Suffice it to say that I am delighted with my new flat, and with the exceptional level of service she provided.PositiveProfessionalism

M · 25 August 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

Thank you for the excellent 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I bought my first property through John D Wood and couldn’t have had a better experience! Will was always attentive, answering all my questions (no matter how silly or small) and kept me updated at every stage, prompting me to take action when needed. My full property purchase took 2 months and it was made so much easier due to the team at JDW. Can’t thank them enough for all the support they provided me with, whether it was getting in contact with the vendor themselves to answer questions about where things like the fuse box were or chasing solicitors to get my purchase through before the stamp duty holiday ended. Can’t sing their praises enough.PositiveResponsiveness, Professionalism

Faye · 25 August 2021 · John D Wood and Co Lettings London (287 New Kings Road)

Agent replied · 20 June 2024

It’s really lovely to read another 5* review and kind words. Many thanks, Lucy, Customer Relations.

5/5

Google

Brooke Blanchard was fantastic to work with - she made this whole process an absolute breeze. I will definitely be a repeat customer!PositiveResponsiveness, Professionalism

Niall · 25 August 2021 · John D Wood and Co Lettings London (506 Fulham Road)

Agent replied · 17 June 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

To sell my property through John D. Wood at Fulham Broadway was a very good decision. At all times they were extremely professional and supportive. I could not have asked for a better service. Thank you so much to Brook and her team.PositiveProfessionalism

Sara · 25 August 2021 · John D Wood and Co Lettings London (506 Fulham Road)

Agent replied · 17 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have had outstanding service so far from the whole team at John D Wood. From the initial consultation with Daniel assuring us that their approach would have an offer within a month, to the superb marketing material and then the carefully planned viewings with Annie, Celia and Wei. The offer amazingly did come in within the month, kindly relayed by Celia on a Bank Holiday and the efficiency since then has been overwhelmingly reassuring. Highly recommended.PositiveResponsiveness, Professionalism

Victoria · 24 August 2021 · John D Wood and Co Lettings Oxford

Agent replied · 19 June 2024

Thank you for taking the time to leave us this fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

So basically the new strategy that lettings agents advise and probably convince landlord to go by is: 1. List the propriety for a lower price to generate interest 2. Tell people that make offers that someone has already offered the asking price so that they can start a bidding war and drive the price up 3. Play new tenants into paying more for the actual propriety. Very nice. If you hear them saying that someone has already offered the asking price know that they were never looking to accept the asking price and just make you take part in their bidding war which means they are a very sleazy agency and you definitely don't want to be conned by them! Be smart. I hope this review helps some people realize what has become of the lettings market. Shame on you letting agents.

G · 24 August 2021 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 23 August 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

We were so very impressed with the John D Wood when we negotiated with them in January 2021. Conor was our agent for the transaction and he was fantastic, he was early for the viewing, so COVID respectful, and then once we offered he was so efficient, accurate with details and the transaction went through perfectly. We had tried with another agent in Milford and it was a disaster so we felt so well looked after with Conor and the JOHN D WOOD team. 5 STAR well earned!PositiveProfessionalism

David · 24 August 2021 · John D Wood and Co Lettings Lymington

Agent replied · 21 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent, very professional, efficient and pleasant staff!PositiveResponsiveness, Quality, Professionalism, Value

Toksicc · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very helpful! Big thank you to Rushana and Zara for all their help! Helped me get the perfect place within my budget!

Jamie · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

Ellie was great! Helped us find a property in W2, exciting new safe. Thanks!PositiveResponsiveness, Quality, Professionalism

Lydia · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

An absolute pleasure to deal with Louna, she was a dream and made our property journey so smooth and hassle-free! Thank you Louna!PositiveResponsiveness, Quality, Professionalism

Liv · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations

5/5

Google

Professional staff and they were all very helpful. My move went smoothly. The whole process from flat finding, confirmation, contract and move in was easy and professional. Special thanks to Harry, Louna, Zara, Ellie and RupertPositiveResponsiveness, Quality, Professionalism

Danka · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

From the moment I got in touch, Ellie Bowers aided me in finding the best possible property within my budget and did so without any delay. I'd heavily recommend getting in touch if you desire an easy renting experience.PositiveResponsiveness, Professionalism

Louis · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Ellie was extremely professional and helpful throughout the entire process! Nothing was too much trouble. Moving house is always stressful, but Ellie made the whole process so much easier and smoother!PositiveResponsiveness, Quality, Professionalism

Chloe · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Many thanks JDW Team led by Rupert .You were efficient professional efficient ,tactful but mostly helpful and nice.Your assistance is identifying a tenant and going through the administrative procedures with me are the most memorable positive experience with no stress and in fact even enjoyable especially in such difficult moments. Special appreciations to Louna and Zara as my counterparts and the leadership of a very special gifted manager , Rupert. Abdou

Abdou · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations

5/5

Google

Zara Merali has been absolutely brilliant! Extremely efficient, knows her stuff and has offered excellent guidance on a number of issues. We, as landlords, really value her input. Thank you ZaraPositiveResponsiveness, Quality, Professionalism, Value

Malini · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Rupert Simmonds and Zara Merali are very helpful. Rupert found me a suitable tenant in great speed. Zara ironed out the documentation and regulatory requirement, making sure tenant can move in on time. Both are very responsive to my queries, and what's more appreciated is that these all happened amid COVID and the second lockdown. Thank you both.PositiveResponsiveness, Professionalism

Doris · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Excellent service especially from Property Manager Marcel S. Every time that I emailed or called he always managed to get things sorted and fixed. Super kind, excellent customer care. Highly recommending John D. Wood Notting Hill Gate because Marcel is amazing.PositiveResponsiveness, Professionalism

A · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

The interactions that I had with John D Wood we’re professional, welcoming and allowed to have a smooth experience when transitioning into my new home. My Agent Rushana was very helpful and extremely friendly, making my experience even more enjoyable.PositiveResponsiveness, Professionalism

Richard · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

I’ve worked with Rupert, Ellie & Zara at the Notting Hill branch of John D Wood for a number of years. It’s so refreshing to work with agents that really care about the entire letting process & not just getting the contract signed! Their due diligence is second to none & they actually do what they say they are going to do! I recommend these guys to anyone who listens because it’s hard to find people like this in the industry.PositiveResponsiveness, Professionalism

Alice · 22 June 2021 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

Reviews may appear on more than one platform.

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