5/5
very professional, Natalie from Wimbledon letting office is extremely helpful, I highly recommend John D Wood
Agent replied · 20 June 2024
Many thanks for your fabulous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
★★★★★
1,962 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
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All 14 offices
1
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All 14 offices
307
Reviews on Trustpilot
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John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Showing 1,644 reviews on Google only. Show every review
5/5
very professional, Natalie from Wimbledon letting office is extremely helpful, I highly recommend John D Wood
Many thanks for your fabulous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
good level of care. Professional Staff and quality services.Especially Natalie Willson very professional thanks again for all your support and help.
Thanks for the great 5* review. Best wishes, Lucy, Customer Relations.
5/5
Multiple offers within 24 hours of going on the market! Natalie and her team were friendly, professional and always helpful. Highly recommended.
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
5/5
Found a great new house to rent with John D Wood. Ella and Isabella who took us through the process were extremely helpful and efficient!
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
Morgan and her colleagues at John D Wood were brilliant. By far the best estate agents we have ever dealt with. Kind, friendly, professional, helpful and responsive.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
Can't thank Natalie in Lettings enough for all her help. She's knowledgable, fair and professional, and was so supportive when we had a dispute with our landlord over our deposit. She is an absolute star! Thanks also to Monika and Harry for being so helpful throughout. 5*
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
Morgan and Natalie at John D Wood could not have been more professional and helpful in my family’s search for a starter home in Wimbledon . The whole process was seamless and smooth for us . Thank you for a job well done .
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
Morgan is a true professional. She is not only prompt, organised, excellent at following up and highly responsive, she was a real pleasure to deal with. Morgan is without a doubt an asset to John D Wood & Co.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
I dealt with Ella Harwood at Wimbledon branch of JDW to find short term rented accommodation. Ella was super responsive, courteous and very helpful and found a great flat for us. She helped close out at great speed and kept me informed throughout the process. Thank you Ella for all your support! Salman
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
The team are very professional and proactive. They were able to let the property to quality corporate tenants at reasonable terms, and were helpful throughout sorting things. Morgan was a delight to work with and we will definitely use them again in future.
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
Having decided it was time to sell the old family home which was had been rented out, we are so glad we chose John D Wood. From the outset, Warren and Adrian managed the process professionally and sensitively, identifying genuine buyers and securing two offers from just three viewings. Even though the Covid lockdown disrupted the whole process, Warren made it stress free, thanks to his experience, skilful management and excellent communication. I would thoroughly recommend JDW to anyone looking to sell.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
Had a great experience with John D Wood in Wimbledon - the team were extremely responsive and helpful. I am a relocation agent and we had to find a short term property let for a client with little notice. They came up with an excellent property and managed the paperwork very quickly and efficiently, meaning the client and his family could move in within a matter of days.
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
5/5
Excellent team of professionals. I bought, rented and sold my house using John D Wood over a period of 10 years and I always found them to be professional, diligent and easy to deal with. I wouldn't hesitate to recommend them for anyone wanting a reliable agency.
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
I have been in touch with Natalie and was left very pleased with the help received. She was informative, knowledgeable and very friendly. What impressed me the most is that selected properties fit our needs, budget and location perfectly. I truly felt that Natalie listened to exactly what we needed and delivered just that and more! Thank you and I would not hesitate to recommend this company and Natalie. We will surely be contacting Natalie again!
Thank you for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Alexandra helped me secure a short let accommodation, and she has been absolutely wonderful throughout the process. The schedule was quite tight because I wanted to move in within a few days of signing an agreement, but Alexandra made it happen by staying on top of things. She would be checking emails and following up even outside the work hours. She was also very honest in her dealing. I could feel she genuinely cared about both me and the landlord. Highly recommended!
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
Rating only, no written review.
5/5
I have found Lucy and the current team at John D Wood in Richmond excellent .
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Kate and the team were great in organising everything. Well recommended!
Many thanks for the great recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
I liked the friendly staff and their solution-oriented approach. A branch I will always prefer. Thank you Lucy for all your efforts
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
This is a nice company. Lucy and Kate are the best. They helped us a lot. …
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
I would like to highly recommend Lucy Fox and her team if you want a prompt, responsive, professional service. A really great team. I would with no question use the company again.
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
This is a great company. Especially Lucy Fox and Kate Pryor helped us a lot. They we’re really friendly and we settled in easily thanks to them. We are glad to work with them
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
Great service from the Team supporting our move - super helpful, flexible to accommodate us arranging viewings at times convenient for us, quick to respond and deal with our queries. Thank You to Lucy, Gioia and Anna for your support with the move and Preya for the support as the property manager. Yulia
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
I've been with Joh D. Wood since early 2016, they always managed to secure me good tenants in time without any gap between tenancies. Very good service from showing the property to handling over the keys. Special thanks to Gioia Joshi and Lucy Fox they are both extremely reliable and professional.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

John D Wood and Co Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Silver The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.
Lettings Agency of the Year winners in one year, the group and its branches: 2015.
Lettings Agency of the Year by year, 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.