Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,644 reviews on Google only. Show every review

5/5

Google

I recently purchased in under 10 weeks, Adam kept momentum throughout, many thanks for achieving this.

Kevin Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Adam has been great throughout the whole selling process. Keeping in touch regularly and responding quickly I would definitely recommend

Deborah Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Adam has been brilliant and went beyond the call of duty, he must Love his job as his passion shone through, we would highly recommend John D Wood and adam in particular Thank you πŸ™πŸ» J & S ButterworthPositiveResponsiveness, Quality, Professionalism, Value

Jayne Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

First class service from Conor Moors at John D Wood in Lymington. Very helpful and responsive and ensured we got our rental over the line in super quick time. Thanks so much for all your help ConorPositiveResponsiveness, Professionalism

Ben Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

From first contacting Amanda at John D Wood, we had a great and professional service. Very helpful and even adjusted a viewing for us, as late due to heavy traffic. I would recommend them to anyone. Thank you Amanda for your support and help, and the local information. MarkPositiveProfessionalism

Mark Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Buying a house is stressful and relies on good communication to all parties from the agent to make sure everything goes through. Adam at the Lymington office has kept us updated and worked hard to progress the purchase in a situation where the vendor seems to have had other priorities. We are new to the area; Adam, and Kevin, have been a wealth of information to help us progress our purchase.PositiveResponsiveness, Professionalism

Gary Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

5/5

Google

We were registered with JD Wood and other agents for over 4 years as we embarked on our search for our forever home in the New Forest. Our wish list was pretty extensive but Adam displayed great patience and professionalism with us throughout and we got there in the end, buying a property just outside Lymington and he remained calm despite a very stressful end of conveyance situation. We would certainly recommend Adam to family and friends on any future purchases. Thanks Adam 😊

Julie Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

Adam has been brilliant, providing professional support and a very personal service - throughout a 4 month long rollercoaster ride over purchasing a house in Lymington, which was dependant on completing the sale of a house abroad. We had unexpected problems beyond our control. He understood the issues, strongly supporting us whilst at the same time having to reassure and explain the issues to the vendors.

Joanna Β· 22 June 2022 Β· John D Wood and Co Lettings Lymington

Agent replied Β· 21 June 2024

Thank you for your terrific review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

The service offered by the Property Management team is shocking. Myself and a friend rented a two bedroom property from John D Wood. We have now been in the property for over 4 months and are yet to be provided with 2 sets of functioning keys. Despite the gravity of the issue, John D Wood have not been proactive in trying to find a solution for this. The Property Management staff are unprofessional, rude and generally incompetent, especially Alessandro Lucatello and Adam Michael. John D Wood and the respective Landlord consistently denied any responsibility for the situation making it difficult, time consuming and stressful to resolve. If you do decide to rent with John D Wood, make sure you have a break clause included in your contract. Having said that, Katherine Garces is excellent, very responsive and was a real pleasure to engage with. I would not want my negative review of the Property Management team to reflect poorly on her!

Clare Β· 21 June 2022 Β· John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied Β· 20 June 2024

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

4/5

Google

Rating only, no written review.

Josh Β· 21 June 2022 Β· John D Wood and Co Lettings London (5 Church Road)

Agent replied Β· 20 June 2024

Thank you for taking the time to leave us a review. Best wishes, Lucy, Customer Relations.

5/5

Google

I can only repeat what I said before: Excellent agency able to access high quality tenants; provides good service to me as landlord and to my tenants; trustworthy and efficient team of Rebecca, Oscar, Kelly.

Ludolph Β· 21 June 2022 Β· John D Wood and Co Lettings London (287 New Kings Road)

Agent replied Β· 20 June 2024

Thank you for your fantastic 5* review of our dedicated team. Best wishes, Emma

5/5

Google

I’ve had my property with John D Wood Parsons Green for over 10 years now! Extremely happy with their high level of service! The team are simply superb as well as being very efficient and attentive!

Andrew Β· 21 June 2022 Β· John D Wood and Co Lettings London (287 New Kings Road)

Agent replied Β· 20 June 2024

Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.

4/5

Google

Great service from Adrian and Alexandra. We were keen to find agents with integrity John D Wood were a good choice on this front. We sold our house for very close to the asking price. Thanks.

Suzanne Β· 21 June 2022 Β· John D Wood and Co Lettings London (287 New Kings Road)

Agent replied Β· 20 June 2024

Thank you for your lovely review. Best wishes, Lucy, Customer Relations.

5/5

Google

Thanks to Nicole we found the perfect apartment in 2 days of searching in the parsons green area. With their positive attitude they gave us an easy but still very professional experience. They were very helpful with all the questions we had regarding the apartment. All in all the whole team but especially Nicole and kelly were brilliant through the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Carsten Β· 21 June 2022 Β· John D Wood and Co Lettings London (287 New Kings Road)

Agent replied Β· 20 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Nuno Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I purchased a property and dealt with Georgia Clay who was excellent I couldn’t have asked for a better experience with an estate agents. Friendly, approachable, professional and clearly experienced in what she does.

Henry Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Working alongside John D Wood & Co. Estate Agents Oxford for the last 15 years, I have been extremely satisfied with their support in acquiring me tenants for my properties. I would highly recommend this company for it's upstanding professionalism and efficiency.

RSVP Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

4/5

Google

The flat I rented was in immaculate condition due to the care JDW takes over the rental properties for which it has management responsibility. I stayed happily for two years in the property, and if any, even slight problem, occurred, it was dealt with very promptly by JDW and skilful and thoughtful contractors - who without asking, covered or removed their shoes to spare the floors. All at JDW were unfailingly helpful, competent and pleasant and I have been very grateful for their professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Janet Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

5/5

Google

JDW managed extensive renovations at my property before the installation of new tenants. Everything was done to the highest professional, quality and efficient standards. Special thanks to Carol who led the project and to Jackie and the back-up team in the office. JDW have now been managing the property since 2012 and I have never had anything but the highest praise for their performance.PositiveResponsiveness, Quality, Professionalism, Value

David Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

We have been renting a house during the last 4 years with John D Wood and our experience has been extremely positive. They are very nice and always happy to help. We would like to especially mention Mrs Carol Errington (Portfolio Manager) for her efficiency and Mr Richard Bradley who made a fantastic work with the new painting of the house.

Eva Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We've been renting a house for nearly 7 years with John D Wood. Our property manager, Carol, has always been very responsive, helpful and efficient with everything from the most minor issue to more complex problems. Most recently Carol managed the process of sorting two issues with windows in the property. Neither were easy problems to solve, especially given contractors are currently in short supply, but Carol was persistent and we're delighted that the work is now completed. As tenants we don’t get to choose our managing agent but we're very happy it's John D Wood.

Andrew Β· 20 June 2022 Β· John D Wood and Co Lettings Oxford

Agent replied Β· 19 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Tracy Β· 20 June 2022 Β· John D Wood and Co Lettings Twickenham

Agent replied Β· 19 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional, charming and pleasant to deal with kind real people. 5 Stars ***** :)PositiveProfessionalism

Tom Β· 20 June 2022 Β· John D Wood and Co Lettings Twickenham

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Very good level of service, everything ran smooth throughout the whole process move process. From viewings all the way though to move day. Would recommend.

Guy Β· 20 June 2022 Β· John D Wood and Co Lettings Twickenham

Agent replied Β· 19 June 2024

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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