John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

★★★★★ 1/5

Google

Extremely disappointing service and business practice. after agreeing verbally on a property let, accepting an offer and taking a week rent as deposit the agents kept viewings in the property and presented another offer to the landlord. in a later stage refused even to submit another offer to beat the asking price. I am deeply disappointed in this letting agency and will not be using their services again. I have never had to deal with such rude and quite frankly, immoral values from a business before. I would give 0 stars because they do not even deserve 1 after the way me and my family have been treated.

Tal · 26 March 2023 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

I recently rent an apartment and I needed some post support. Ashleigh M is the property manager for my place and she has always been helpful for anything I asked. It's a pleasure to work with her. I wanted to thank her from here.

Zny · 26 March 2023 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

William Richardson of John D Wood provided a fantastic service in finding me tenants for my flat in Chelsea. He was personable, polite, agreeable and presented great quality tenants within a few days of being instructed. Highly recommended.

Jason · 26 March 2023 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

I used John D Wood for the first time. I have been renting my property for 10+ years. I was considering one of the online agents to reduce costs. However, Will Richardson convinced me in a gentle, not a hard sell approach. I was assigned Louna on his team who was exemplary from start to finish. Everything WIll committed to was delivered and more. Not only was Louna Del Barrio in constant communication and so passionate about finding me the best tenant but also her style and ability to wait for me to come to decisions about lowering prices (vs pushing me). Plus her guidance was spot on as we secured the higher price by following her strategy around pricing to get viewings and then securing multiple offers. It was the best experience I've ever had with an estate agent. Helpful, customer centric and nothing like the stereotypical hard sell. Instead it was consultative and secured a great outcome.

Jacqueline · 26 March 2023 · John D Wood and Co Lettings London (296)

★★★★★ 5/5

Google

Selling/Buying a home is always a very stressful experience but from start to finish, our sale was relatively smooth, and I wouldn't hesitate to recommend John D Wood, Lymington. Our buyer was particularly difficult to deal with but in true professional spirit, everyone in the Lymington office did their very best to get the sale over the line. Thank you to Adam, Kevin, Amanda & Ollie, you were encouraging & positive throughout! All the best to you all.

Bev · 23 November 2022 · John D Wood and Co Lettings Lymington

★★★★★ 1/5

Google

The service offered by the Property Management team is shocking. Myself and a friend rented a two bedroom property from John D Wood. We have now been in the property for over 4 months and are yet to be provided with 2 sets of functioning keys. Despite the gravity of the issue, John D Wood have not been proactive in trying to find a solution for this. The Property Management staff are unprofessional, rude and generally incompetent, especially Alessandro Lucatello and Adam Michael. John D Wood and the respective Landlord consistently denied any responsibility for the situation making it difficult, time consuming and stressful to resolve. If you do decide to rent with John D Wood, make sure you have a break clause included in your contract. Having said that, Katherine Garces is excellent, very responsive and was a real pleasure to engage with. I would not want my negative review of the Property Management team to reflect poorly on her!

Clare · 12 October 2022 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 1/5

Google

All good but Samantha Rogers, who is very unprofessional and rude. Be careful with her that she has your keys and she would assess your properties without your permission, in other words, she would trespass your properties.

YIXUAN · 12 October 2022 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

This is for Sardar Berzo. He is an asset to JDW and has been so impressive and client centric. He has gone above and beyond in every instance. Particularly, I was out of London for couple of weeks and he kindly went to my flat to water my plants. It’s a pleasure interacting with him.

V · 12 October 2022 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

Very professional and efficient estate agents. Service has been excellent throughout my search, and Georgie in particular has been a great help in finding and securing my dream home. I would highly recommend Georgie and the wider J D Wood South Kensington team if you are looking to sell/buy a property.

Lizzy · 12 October 2022 · John D Wood and Co Lettings London (125 Gloucester Road)

★★★★★ 5/5

Google

Excellent Agency!!! Peter who dealt with our case is very organised, responsible, easy to approach. Things are going smoothly with our purchase!

Xiaomei · 11 October 2022 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 5/5

Google

Peter assisted us in finding our home. He was fair and we felt he genuinely had both the vendor & buyers interests at heart. He was efficient, pragmatic, honest and very calm in the emotional circumstances that house buying generally is - for both sides. Thank you Peter - we are thankful for your professionalism!

Teresa · 11 October 2022 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 5/5

Google

We had to find a let in a very short space of time as our builders wanted to start 2 weeks early. Emily was our contact at John D Wood and she was exceptional. Once we had found a suitable place she worked efficiently and tirelessly to get us in. Turn around was about a week, and despite a fair amount of paper work and checks we were able to move in before renovation on our house began. I would highly recommend John D Wood if you are looking for a short let. All the staff were extremely helpful.

Susanna · 11 October 2022 · John D Wood and Co Lettings London (5 Church Road)

★★★★★ 5/5

Google

From the initial valuation of my house through to completion, the whole team have been so pleasant and professional to deal with. They made me feel confident that they would provide a great service and that is exactly what they did. They were always approachable and I felt that I was able to contact them about any minor query I might have. They made the sale of my house a slick process and stress free. They were spot on with the valuation and I had full asking price offered within 8 days. I highly recommend John D Wood, and would not hesitate to use them again for a sale of my property.

Danielle · 11 October 2022 · John D Wood and Co Lettings Cobham

★★★★★ 1/5

Google

I have faced multiple payment issues with this company where payments from my tenants failed to be paid to me causing me stress and costs. I therefore can not recommend this company.

K · 11 October 2022 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

Many years of excellent management and letting. Sale conducted with efficient, personalised service.

Malcolm · 11 October 2022 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Google

To all landlords: do not let John D Wood manage your properties. They work at a snails pace with no care for customer service

Nancy · 11 October 2022 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

I was new to home buying, so didn't know exactly what to expect. The estate agents were very professional and experienced! We were working against tight timescales and busy conditions but they never made me feel uncomfortable and helped me every step of the way! Thank you, Tracey and Zoe!

Renee · 11 October 2022 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

I have had really good customer service from the team at John D Wood, especially Sardar and Camilla. Sardar swiftly arranged a viewing for me and he and Camilla were fantastic pushing things through so I could have a move in date within a week. Exceptional, especially with the move in date being 2 days before Christmas. Highly recommended!

Hayden · 11 October 2022 · John D Wood and Co Lettings Richmond

★★★★★ 1/5

Google

I have faced multiple payment issues with this company where payments from my tenants failed to be paid to me causing me stress and costs. I therefore can not recommend this company.

K · 27 August 2022 · John D Wood and Co Lettings Richmond

★★★★★ 5/5

Google

I have been very pleased with the service received from John D Wood re the letting of my property. Laura Purveyor and Charlotte Edwards from the St Margarets Office have been extremely helpful and professional.PositiveResponsiveness, Professionalism

Pam · 26 August 2022 · John D Wood and Co Lettings Twickenham

★★★★★ 5/5

Google

Nicole & Kelly at John D Wood & Co (Parsons Green) were both absolutely brilliant throughout the whole process. They were super attentive, very thorough and professional throughout and really helpful whenever we had any queries! :)PositiveProfessionalism

Jenna · 25 August 2022 · John D Wood and Co Lettings London (287 New Kings Road)

★★★★★ 5/5

Google

I recently appointed J D Wood as sole agents for the sale of my property. They were very responsive and quickly found a buyer. At all times they have kept in touch providing regular updates. All the team have been extremely pleasant to work with and I would have no hesitation in recommending them to others. Thank you Daniel, Celia and Annie.PositiveResponsiveness, Quality, Professionalism, Value

Maureen · 24 August 2022 · John D Wood and Co Lettings Oxford

★★★★★ 5/5

Google

Adam has navigated us through the emotional process of selling the home that has been in our family for 80 years. Many thanks to him and to Amanda for their professional service and support throughout.PositiveResponsiveness, Professionalism

Julie · 24 August 2022 · John D Wood and Co Lettings Lymington

★★★★★ 5/5

Google

Had a great experience dealing with Will from the Notting Hill office when renting out our flat. He's extremely professional and organised and was always keeping us in the loop every step along the way. We'd dealt with other agents before who we had to constantly chase for information but Will was always really proactive and would give us constant updates to put our minds at rest. And most importantly we were able to achieve above our asking price swiftly and without hassle. Would definitely recommend him to anyone looking to rent out their property.

Seija · 22 June 2022 · John D Wood and Co Lettings London (129-131)