Trusted Agent profile
★★★★★
1,962 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
Reviews on Google
All 14 offices
1
Reviews on Facebook
All 14 offices
307
Reviews on Trustpilot
Business-wide
John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Showing 1,644 reviews on Google only. Show every review
5/5
GoogleWill and Harry are the best agents I ever seen. Trying to let a flat and after having terrible experiences with other agents, they have been helpful and friendly. Much appreciated!
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
GoogleNever fail to disappoint me from very start to the end. Now still haven’t received my deposit after ~4 months.😩 …
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleA lady named Jessie has been my point of contact and she has been outstanding!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleJessie was highly professional and made our move to our new rental property a very easy experience.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleLouna has been very helpful , professional and available , she found a right tent for me that I was looking for . I’m very happy .
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJess was my point of contact and she was super helpful! Made the process of searching for an apartment much easier.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service. Rented a flat from the agency, my main point of contact was Jessie. Very helpful and always available.
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely fantastic experience with the team. Extremely transparent in their approach with quick resolution of queries, especially in this competitive market. Jessie and the team are doing a fantastic job!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJessie helped us find the ideal flat. She was super transparent and always available to answer any question we had. Super helpful, highly recommend.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a wonderful time experience with John.D Woods - Perfectly matched my preferences with flats available - JIT always - Clear intentions of getting the best deal for both parties (tenant+landlord) -Super follow up calls
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleJDW and in particular Will stood out from all the other Estate Agents we met. He completely understood our property and gave excellent advice. Even more importantly he was able to find us great tenants and guided us through the whole process effortlessly. I would not hesitate to recommend JDW and look forward to working with Will on future properties.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have had a lovely experience with Jessie from the Notting Hill office. She has been so helpful with the application and move in process for my new flat in Notting Hill. She is available at all times to answer queries I have had in relation the property and super accomodating. Would absolutely recommend working with Jessie on your property search.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat a great experience! Louna was an absolute pleasure. She is so professional, friendly, and knowledgeable. It made the whole process incredibly straightforward and stress free. I will purchase my first buy to let property in a few months time, and Louna will undoubtedly be the one I have let it out. Thank you again Louna!
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleLouna at JD Woods has been a great pleasure to work with. They let my property immediately to fantastic tenants. The on-board process as a landlord has been so well organised and professional. Thank you again!
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a great experience dealing with Jack at John D Wood & Co. estate agents at Notting Hill. Jack was really helpful and very approachable. It was my first time renting a property (having owned my own home for 30 years) and I was also trying to arrange everything while living in New Zealand. Jack was brilliant through out the process and dealing with all my questions, as well as the 12 hour time zone difference. I would highly recommend hime
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWill was my point of contact at John D Wood. He was extremely professional and kept me informed at all times. At the beginning of the process he was very helpful with advice on the amount of renovation required to let the property. Marketing was professional and efficient resulting in a excellent tenant perfect for the type of property and in a very short period of time. I can genuinely recommend this agency.
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently re-signed for our amazing property in NH. We unfortunately faced a few issues with renewal but the property managers/letting agents were fantastic at resolving. Zara, especially was key to getting the process moving quickly - she's super lovely and professional.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThey are by far the best and most transparent agency and team, I have searched with. Jessie provided a bespoke personal service that more than met our needs. It's nail-biting in this competitive market. Of all the properties I found and lost before finding JDWood - our new home is the best of all. I can't thank Jessie, Julia, Luna, Kate and team enough. Our new home ticks every single box and more, and they did all they could to secure it for us. Just a wonderful, professional and effective experience. My sincere thanks to you all!
It’s really lovely to read another 5* review and your kind words. Many thanks, Lucy, Customer Relations.
5/5
GoogleWow wow wow - Best office I've dealt with since and having been renting in London since 2006. Extremely helpful, honest and professional - unlike all the other agencies in London. Throughout the process, the team (Jessie and Louna whom I dealt with) had a super gentle and open approach, were available to answer any questions, working with both the landlord and myself to find an agreement that works for both parties. They've been extremely supportive throughout. Highly recommend to anyone looking for a flat to London. What a pleasurable experience working with them. Thank you John D Wood for helping me find the perfect flat.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently re-let my 2 bed flat through JDW Chelsea. I am delighted with the service I have received. Ed provided excellent advice thoughout the process and Byron has provided excellent service, handling everything quickly and efficiently. He couldn't have been more helpful. Thank you all.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleConor Moors has assisted us looking for a property in the New Forest area - locally, he is the most proactive and punctual agent we’ve come across. …
5/5
GoogleExcellent service from Sardar Berzo in the lettings team. Easy to deal with and highly efficient. Would not hesitate to recommend.
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleHighly recommended. Very professional, welcoming and a highly reliable source for impartial advice and third-party referrals which really helped us with the purchase and sale process. Excellent service.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleAll good but Samantha Rogers, who is very unprofessional and rude. Be careful with her that she has your keys and she would assess your properties without your permission, in other words, she would trespass your properties.
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
John D Wood and Co Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Silver The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.
Lettings Agency of the Year winners in one year, the group and its branches: 2015.
Lettings Agency of the Year by year, 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.
