Trusted Agent profile
★★★★★
1,962 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
Reviews on Google
All 14 offices
1
Reviews on Facebook
All 14 offices
307
Reviews on Trustpilot
Business-wide
John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Showing 1,644 reviews on Google only. Show every review
5/5
GoogleThankful to Becca for helping us find our new flat, always very efficient and replying quickly to our questions
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlotte was excellent and would highly recommend her and the the John D Wood team!
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Adrian and the rest of the John D. Wood team. Would definitely work with them again, I highly recommend them.
Thank you for your kind review and wonderful recommendation! - Scott @ Customer Relations
5/5
GoogleGrateful and amazed by the efficiency and help that we received from Becca who helped us find a flat and always checked in and replied really quickly!
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHuge thank you to Becca and the team for all their help in finding us a flat. Becca went above and beyond in finding a place and helping us secure it.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAdrian and his team did a wonderful job of making the selling process extremely smooth and straightforward. I wouldn’t hesitate to work with Adrian and JDW again.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleCharlotte was really great to deal with! Works to promote the best interest of both tenants and landlords :)
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWonderful service and great properties to rent. We dealt with Charlotte and she was amazing. Would thoroughly recommend to anyone!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFound John D Wood to be absolutely brilliant at letting properties, and were both efficient and personable. Hats off to Charlotte Edwards for the introduction.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a great experience and manage to find a place with the assistance of Becca Duggan! Would highly recommend her if you are looking to find a place around the Barons Court area.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBecca Duggan was of great assistance in respect of our move in Fulham and all the arrangements passed off smoothly; our thanks to her.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI can highly recommend working with Charlotte. She provided a very good service. She always replied within minutes to my messages and kept me posted.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are about to start a new rent and Charlotte was great in aiding us providing all the info needed to close quickly and smoothly the new tenancy agreement. Nice job!
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing service from Becca and the team. Helped me out every step of the way to find a flat to rent and always replied very quickly. I really recommend using JDW if you’re looking to rent!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlotte was my agent and she was fantastic! She was very helpful and responsive - jdw at parsons green in general was very professional and I would highly recommend working with them
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleShoeni and team did a great job through the entire renting process. We had tenants before the apartment had even gone onto the market. Always quick to respond and help with any questions.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery happy with the service provided by John D Wood, our contact Charlotte has been really friendly and responsive. I would recommend to others looking for a property.
Many thanks for your amazing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have used JDW for many years, they are very professional and professional with communication, Charlotte and the entire team (Ed and Beth included) at JDW Parsons Green/Fulham have been amazing, I look forward to many more years working with you. Thank you
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery positive experience working with Charlotte. Always been really friendly and helpful. Kept us up to date with the process throughout and helped us secure a fantastic flat.
5/5
GoogleI appreciate the assistance from Charlotte. She made time to assist me even though she was on her holiday. When looking for a property it's very good to meet someone who has a lot of patience to help to find a suitable place.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are actually in the process of renting a new flat in London. Charlotte E. has been amazing in assisting us to find the right place and follow all steps to get into the contract signature and collect all infos we need in order to move. I really recommend using JDW if you’re looking to rent!
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience renting with John D Wood & Co for 2 years. Charlotte was really helpful and kept in touch during the moving process.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe found our home with John D Wood & Co earlier this year. Charlotte Edwards was so kind and helpful through the process and we had a pleasant experience with the company. I suggest John D Wood & Co for your future searches.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleBecca was really helpfull during the whole process. My first time renting a flat with my friends and she made it easier. I heard a lot of bad things about outher agencies but her service assured me that we made a good decision with John D Wood.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
John D Wood and Co Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Silver The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.
Lettings Agency of the Year winners in one year, the group and its branches: 2015.
Lettings Agency of the Year by year, 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.
