Trusted Agent profile
★★★★★
1,962 reviews across 14 offices and 3 platforms
John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.
1,654
Reviews on Google
All 14 offices
1
Reviews on Facebook
All 14 offices
307
Reviews on Trustpilot
Business-wide
John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.
Showing 1,644 reviews on Google only. Show every review
5/5
GoogleWe found their staff brilliant and really helpful. They came back to us after a sale fell through on a property we'd viewed some months before (when we weren't quite ready to make an offer), allowing us to secure a property we're really delighted with. Thanks a lot!
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI much appreciate the professionalism and support I have received from Adam Darbyshire in the sale of my mother's house. He was clear and business-like from the outset, and also visited my mother in her care home to discuss things directly with her. Efficiency with a human face. Many thanks, Martin R.Hamilton-Farrell
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleVery good service, we have had the pleasure of working with Ellie Taylor Pierce when renting a 2 bedroom flat and she has been extremely helpful while solving any problems we have encountered during the process.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery good experience with the agency. We have been working with Ellie Taylor Pierce and she has been very helpful, making sure we had a smooth transition into our new home.
Thank you for your wonderful 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently let our flat through John D Wood Chelsea and Ellie and Chaz could not have made the process anymore seamless. Communication was timely, prompt, and professional. Would highly recommend- our experience thus far has been very positive and straightforward.
Many thanks for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service provided by the JDW Chelsea team, led by Chaz, who were able to find high quality tenants swiftly and manage the whole process smoothly for me. High level of customer service and investment into the client relationship were very much appreciated
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleExtremely happy with the service provided by Ellie and William at the Chelsea office. They were both very helpful in ensuring that my flatmate and I found an amazing flat and that the move went smoothly! All communication and paperwork was also very prompt and efficient. Thank you!
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad such a lovely experience with John D Wood! Ellie was so helpful with our move and made my transition from overseas simple. She answered every and any questions I had while making sure the process was enjoyable. My flatmate and I had such a good experience with this company and look forward to using them for any future moves :)
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you so much to Molly and Adrian at John D Wood Parson’s Green - great customer service and resilience and excellent outcome for the sale of my house
Laila thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWould recommend John D Wood Parsons Green to everyone! Thank you so much Simon Franks for helping us secure our first London apartment! Simon was professional, informed, organised and added a personal touch with his charisma and kindness, not hesitating to go the extra mile to help! The whole process was stress-free and within less than 3 weeks we have moved in!
Thank you Carissa for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleAgnes has been excellent! Really polite and genuinely helpful!
Many thanks Aura HL for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI couldn't have asked for a better experience than working with Charlotte. Her kindness and honesty shone through as she guided me through the entire process of renting a flat in Fulham. The service provided was not only professional but also incredibly friendly. Highly recommend!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently found a new flat for rent in Battersea through John D Wood and would definitely recommend the team here. Rebecca specifically, who followed our lease, was absolutely lovely and prompt in taking care of all actions and few issues we came across. Great agent
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had an excellent experience dealing with the John D Wood in Parson’s Green. We found the team generally very professional and helpful but particularly Adrian. He is an excellent estate agent and a joy to work with. I highly recommend John D Wood.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleWe had a great experience at John D Wood in Parsons Green, particularly with Becca Duggan and her team. She was extremely professional and efficient. She made the entire process smooth and seamless. We couldn’t reccomend her and the office more.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe recently found a new flat for rent in Battersea through John D Wood and would definitely recommend the team here. Rebecca specifically, who followed our lease, was absolutely lovely and prompt in taking care of all actions and few issues we came across. Great agent
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend. Seamless service with effective communication throughout the process resulting in the successful sale of our property
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleCharlotte was a great help while we were looking for a property to rent and made the experience a lot more seamless than it would otherwise have been
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSuper professional agency with a really nice team. They use a very much consultant approach to really understand what the clients on both sides want! Charlotte was fab and very conscientious.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience with John D Wood & Co. was exceptionally smooth. A big thank you to Adrian and Molly for their help during the home-buying process. Also, I'm grateful to Matt for his invaluable assistance afterwards, recommending excellent designers and offering great advice on home decoration and setup. Highly recommend John D Wood & Co. for their dedication to customer satisfaction and their professional approach.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI moved to London back in May and Rosie was amazing. She answered any questions we had and took all stress away. She was an absolute dream to work with. I feel very grateful that our paths crossed as we got so lucky with our flat.
Thank you Sadnbh for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care
5/5
GoogleGreat experience with John D Wood Fulham! Really helpful team and professional from start to finish
5/5
GoogleThis is regarding Sardar Berzo, property manager for South Kensington and Belgravia. Sardar has been managing my property and is a pleasure to deal with. He is efficient and very responsive. He also has a good sense of humour.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThis is a review for Sardar Berzo. My wife and I have been using JDW to manage the rental of our property for over 5 years now and we have never received a service as attentive and professional as Sardar has provided us in recent weeks: He has been very efficient and pro-active, Great communication, Genuinely looking after our interests, A pleasure to deal with. I would definitely recommend his services.
Thank you Fabio for your kind review and wonderful recommendation! - Scott @ Customer Relations
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
John D Wood and Co Lettings is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.
Negotiator Awards winners in one year, the group and its branches: 2024.
Negotiator Awards by year, 20242024 1 Silver The Negotiator Awards 2024 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.
Lettings Agency of the Year winners in one year, the group and its branches: 2015.
Lettings Agency of the Year by year, 20152015 1 Silver Lettings Agency of the Year Awards 2015 winners
Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.
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London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.
The 14 John D Wood and Co Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.
