Trusted Agent profile

John D Wood and Co Lettings in London, Oxford, Twickenham and 3 more

4.5

★★★★★ Excellent

1,962 reviews across 14 offices and 3 platforms

John D Wood and Co Lettings has 14 offices, in London (nine offices), Oxford, Twickenham, Richmond, Lymington and Cobham. Together they have 1,962 reviews on three platforms, rated 4.5 out of 5 overall.

Google logo

4.7 / 5

1,654

Reviews on Google

All 14 offices

Facebook logo

5.0 / 5

1

Reviews on Facebook

All 14 offices

Trustpilot logo

307

Reviews on Trustpilot

Business-wide

Our offices

John D Wood and Co Lettings's 14 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 1,644 reviews on Google only. Show every review

5/5

Google

I recently worked with Jessie. I've worked with many agents and none have been more personable than Jessie. As a renter this is extremely important as the London market is very competitve and moves very quickly. Having someone listen to your needs and put in the effort to meet those needs goes a long way. Jessie was extremely communicative and prompt. I will certaintly be reaching out to her for my next move!

Jack · 16 April 2024 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

HI Jack, thank you for taking the time to share your experience and for your wonderful review! Kind regards, Scott, Customer Relations.

5/5

Google

We recently had the pleasure of working with Jessie at John D. Wood to find our first flat in London, and we couldn't be happier with the experience. From the first (of a few different) showings throughout signing for our flat, every single person we worked with at John D. Wood was professional, knowledgeable, and incredibly supportive throughout the entire process; especially considering we were new to the unique intricacies of renting in the United Kingdom. Jessie went so far above and beyond to understand our specific needs, preferences, and timeline, and was incredibly responsive to answer any question we had. Being new to the United Kingdom and London, her knowledge of different neighbors and renting practices was hugely helpful. We never felt pressured to make a decision on a flat and appreciated her patience as we explored different options. It felt like Jessie trusted the relationship we had built and trusted the quality of their units to find a place we loved, rather than feeling the need to sell us on a place that we didn’t. That was such a refreshing experience and one that made all of the difference. We knew that if we were taking time to view a flat, it was a potential winner. Ultimately, Jessie helped us find the perfect flat that exceeded our expectations in every way. We are incredibly grateful for her dedication and genuine care for us. She made what can be a stressful experience, very much enjoyable and exciting. If you are looking for a reliable and trustworthy realtor in London, we highly recommend Jessie and John D. Wood.

Stephen · 16 April 2024 · John D Wood and Co Lettings London (129-131)

Agent replied · 21 June 2024

Hi Stephen, Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care

5/5

Google

Adam, Ross and the team could not have been more helpful, kind and professional with the sale of my mother’s house in Lymington. Despite the sale being under sad circumstances, the team were extremely supportive, offering clear and helpful …

Joanna · 16 April 2024 · John D Wood and Co Lettings Lymington

5/5

Google

As a recent arrival from the states, I was desperately seeking a flat to move into as soon as possible. My initial plans fell through, but Bec came to the rescue! She was incredibly determined to find me my ideal flat quickly, and to my …

Suzy · 16 April 2024 · John D Wood and Co Lettings London (506 Fulham Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We purchased our two bedroom flat through John D Wood at Fulham Broadway earlier this year. Our estate agent John Hyslop was attentive, professional and communicated clearly throughout the entire process to ensure we were kept fully informed. We would absolutely recommend John to anyone in the area looking to buy a property.

Nav · 16 April 2024 · John D Wood and Co Lettings London (506 Fulham Road)

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

1/5

Google

We've visited a property to let with John D Wood. We liked the property, and sent an offer. Offer accepted. So we paid the holding deposit. …

Carlo · 16 April 2024 · John D Wood and Co Lettings London (506 Fulham Road)

Agent replied · 17 June 2024

Hello Carlo Baratti, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

I spoke with Eddie for a flat just come on the market, he said he will contact tenant for access after waiting 1 day never heard back in fact I called back 3 times in a space of 2 days, I was really disappointed to find out that his colleague has managed to get people into the flat and accept offers. This is very disappointing he took too long trying to get access while his colleague managed to do so and let the apartment. He didn’t even know that the flat was Let afterwards, I had to find out on Zoopla that the flat was Let. As an agent you need to be on the ball, unfortunately I had an agent who didn’t.

Tee · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 26 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

I am absolutely happy with the service of John D Wood. This is particularly true since Mr Sardar Berzo took over the task to manage my flat in London. The level of commitment, quality of work, reliability and pro-activity is outstanding.

Maria · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had a very positive experience with John D Wood, with any questions / issues I’ve raised having been addressed attentively and in a very timely manner. In particular, Sardar has been a great property manager - very helpful and attentive, quick to respond to any query, always happy to help, reassuring during a boiler breakdown crisis (!) and friendly. I would very happily seek the property services of both Sardar and John D Wood again.

Darcey · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I am extremely satisfied with the service provided by John D Wood! Especially, I want to commend the agent who assisted me, Milli Vallance. Not only did she help me find my dream rental property, but she was also incredibly prompt in responding to my messages. Milli patiently handled all my rental inquiries with a friendly attitude. I feel fortunate to have come across such a remarkable agent and I highly recommend her to everyone! It had been nearly half a year since I started my house hunt, and I couldn't find the perfect place until Milli Vallance efficiently secured my favorite house. I am incredibly grateful to her. To Milli's manager, if you happen to see this, please consider giving her a raise (hahaha, she truly deserves it)! Lastly, I sincerely wish John D Wood and Milli all the best and continued success.

Maggie · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 16 April 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Valery · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

2/5

Google

Rating only, no written review.

Benjamin · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello Benjamin, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Vivian · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello Vivian Wang, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

After reading Kiara’s comment I will definitely never be using John D Wood! I hope they take legal action to secure their right

Yara · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Sardar has been an excellent support for the properties that JDW manages for me. He is responsive, balanced and always leans in. Thank you! Highly recommended

Nicole · 16 April 2024 · John D Wood and Co Lettings London (59 Cadogan Street)

Agent replied · 20 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

4/5

Google

As the buyer of a property marketed by John D Wood, I found Peter to be professional, friendly, courteous and helpful throughout the process.

Tim · 16 April 2024 · John D Wood and Co Lettings London (5 Church Road)

Agent replied · 20 June 2024

Thanks Tim for the wonderful review! Best wishes, Lucy, Customer Relations.

5/5

Google

I moved to London back in May and Rosie was amazing. She answered any questions we had and took all stress away. She was an absolute dream to work with. I feel very grateful that our paths crossed as we got so lucky with our flat.

Sadhbh · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 16 April 2026

Thank you Sadnbh for your wonderful words and 5*'s! - Best Wishes, Scott @ Customer Care

5/5

Google

We recently found a new flat for rent in Battersea through John D Wood and would definitely recommend the team here. Rebecca specifically, who followed our lease, was absolutely lovely and prompt in taking care of all actions and few issues we came across. Great agent

G · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 16 April 2026

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Isolina · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

This is a lovely office with experienced staff that know the area . It had been a pleasure to visit this branch.

George · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

a great local agency, very knowledgeable, and a pleasure to deal with...Highly recommend!

JP · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.

5/5

Google

Victoria was excellent throughout the sale of our property- great communication and all went smoothly and quickly.

Chloe · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Outstanding advice, support and expertise in the sale of my fathers property. Very friendly and helpful staff. Good communication throughout

Simon · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Really easy and quick process to renting our new property. Thanks Rosie for all your fab help!!

Imogen · 16 April 2024 · John D Wood and Co Lettings London (501 Battersea Park Road)

Agent replied · 19 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for John D Wood and Co Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

John D Wood and Co Lettings is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

John D Wood and Co Lettings and its branches won The Negotiator Awards in one year, most recently 2024.

Negotiator Awards winners in one year, the group and its branches: 2024.

Negotiator Awards by year, 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

Lettings Agency of the Year Awards

John D Wood and Co Lettings and its branches won awards at the Lettings Agency of the Year Awards in one year, most recently 2015.

Lettings Agency of the Year winners in one year, the group and its branches: 2015.

Lettings Agency of the Year by year, 2015

Source: Lettings Agency of the Year Awards winners lists, as published, linked by year.

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Questions about John D Wood and Co Lettings

Which John D Wood and Co Lettings office has the most reviews?

London (129-131) has the most, with 474 reviews rated 4.1 out of 5, followed by Oxford with 461.

Where are the John D Wood and Co Lettings offices?

The 14 John D Wood and Co Lettings offices, by town:

Has John D Wood and Co Lettings won any awards?

Yes. In The Trusted Agent 2026 awards, London won Trusted Agent, London won Trusted Agent and Twickenham won Trusted Agent. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 2 other industry awards since 2015.

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