★★★★★ 1/5
GoogleThey have a fully incompetent agent called Bertie who failed n every level and as a result I lost a dream property.
I’ve never found anything close to it ever since and suffering in silence.
Instead of supporting me they blocked me after I complained and never made an effort to help.
Michail · 29 May 2024 · John D Wood and Co Lettings London (5 Church Road)
Agent replied · 20 June 2024
Hello Michail Malandrakis, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe wanted to thank John D Wood for helping us secure our first home. We had been searching for a while and Adrian Seabrook was by far the most helpful and engaging from finding properties, through to the offer stages to completion. Would highly recommend.
Mark · 21 April 2024 · John D Wood and Co Lettings London (287 New Kings Road)
Agent replied · 20 June 2024
Mark, thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GooglePLEASE READ!!!
Very disappointed and lost all trust in this agency. I signed a 1 year …
Kin · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through … More
★★★★★ 5/5
GoogleOur property manager, Sardar, is always keen to help, very responsive and responsible.
This time, there were several problems in the property, but he dealt with …
Masakazu · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have rented twice now through John D Wood St Margarets and had a great experience both times. Eloise Emery on the front line is an absolute superstar, always keen to help and an excellent communicator. Our property manager Sardar Berzo is …
Natasha · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFor some years I have rented out my property in St Margarets with John D Wood as my property management company. During that time, I have been assigned several property managers. Some have been good, but few have been as outstanding as my …
Francesca · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been renting out our house for a very long time and our most recent experience of finding and preparing for new tenants has been the best by far. Katherine and Sardar at the St Margaret’s office proved hugely valuable guides to what was needed at each stage. Katherine steered us expertly from the initial marketing through all the legal and regulatory requirements for the new tenancy (they seem to change every time!) to the final move-in. Meanwhile Sardar pulled out all the stops to get the house refurbished in time for the move-in date. In just a few weeks, he identified available contractors, arranged quotes for work, oversaw progress, and ensured the house was ready on time. Both Sardar and Katherine were excellent at keeping us informed of each new development. Crucially, they were also easy to reach when we needed additional help and advice. They each brought their own high standards and expertise to bear on the making of this tenancy and we have been very pleased with the result.
Kathie · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleWe have just sold our home through John D Wood in St Margarets. I have nothing but praise for their professionalism at a time of great pressure and stress for us as a family. Simon and Jane were helpful, efficient and patient throughout. Strongly recommend.
Lynn · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to the lovely Jane for showing my family around properties today. A lovely local estate agency with kind communicative staff.
Selin · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Thank you for your glowing 5* review Selin Taylor. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleMeeting Simon completely changed our painfully lengthy house hunting experience. He embodies everything you hope an estate agent would be. He engaged brilliantly with understanding our criteria, and establishing our search location down to …
Rob · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleI've had my property on the market previously with three agents during the last two years without any success. I listed with JDW and had an offer within a week at a very acceptable price. I just completed today and I must say that the dedication and professionalism I experienced from Jane and Simon throughout the entire process was exemplary! Thoroughly recommended!
Hendrik · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleSimon and Jane’s experience of the market and knowledge is second to none for the local area. John d wood a very traditional estate agent kept me well informed during the whole process they are now selling another property for me. Thank you
David · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
David, thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend Simon and Jane from John D. Wood! They made our home purchase a breeze with their expertise and professionalism. Responsive, detail-oriented, and genuinely committed to finding us the perfect home. Grateful for their exceptional service!
Cem · 17 April 2024 · John D Wood and Co Lettings Twickenham
Agent replied · 19 June 2024
Cem, it’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAgnes has been excellent! Really polite and genuinely helpful!
Tee · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 16 April 2026
Many thanks Aura HL for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouna was great, she is helpful, knowledgeable and reliable. She is the best i have dealt with !
Sabrina · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleJessie is brilliantly proactive, I was so impressed as she did all the hard work for me
Rosalyn · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank John D Wood, and Louna especially for the transparent process with letting that we have found :) All communications were very clear, and we had a very positive experience!
Anton · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat communication and help from your colleague Jessie during our move in and start of tenancy
Nancy · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Nancy Walker thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLouna transformed a rather stressful experience into a pleasant one, when we used JDW services for our relocation to London. Her openness and direct support throughout this hectic process with all the legalities made our life much easier.
KATERINA · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEventhough we didnt end up finding the house that works for us, Jessie from this office was very kind and helpful. She was one of the only agents that was actually on time with our viewings and was very helpful from the beginning.
Daniel · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've had a great experience with Jessie who was very efficient, courteous and made me laugh! Everything was easy and moved quickly. I'm very happy indeed!
Kathy · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Thank you for your superb 5* review Kathy. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBy far the best experience we have had with an estate agent to rent out our flat in years. Louna was absolutely incredible - professional, organised, responsive and a total delight to deal with.
We chose her after she and another agent valued a flat for us. The other agent was very pushy and money-grabbing whereas Louna gave a very fair and realistic price for the flat and was totally honest with us. She was very sensitive with our existing tenant regarding show-rounds as the tenant had health issues.
She sensed when something wasn't right with one potential tenant and wisely acted on this.
She helped with finding cleaners, inventory clerks etc and organised everything beautifully so that the new tenancy was as smooth as it could possibly be. We have a lovely new tenant now thanks to Louna. I couldn't recommend her and Julia more highly.
Sophie · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience finding a flat through John D Wood. Jessie was especially helpful, and went above and beyond. Would reccomend!
Sebastian · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Hi Sebastian, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 5/5
GoogleHad a great experience purchasing a property with John D Wood. Lily was really helpful and efficient along the whole process. Highly recommend!
Kumeren · 16 April 2024 · John D Wood and Co Lettings London (129-131)
Agent replied · 21 June 2024
Hi Kumeren, Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
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