Trusted Agent profile · Tyne And Wear
★★★★★
538 reviews across 6 offices and 4 platforms
Jan Forster Estates has six offices, in North Shields, North Tyneside, Newcastle upon Tyne (two offices) and Gateshead (two offices) (Tyne And Wear). Together they have 538 reviews on four platforms, rated 4.2 out of 5 overall.
446
Reviews on Google
All 6 offices
1
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
90
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Jan Forster Estates's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI used Jan Forster as I knew their reputation in the local area would provide me the best service when selling my house. Everyone was very responsive and helpful, Lindsey in particular went above and beyond to provide a thoroughly professional and personal approach. Her support and dedication were key to pushing things along. A really outstanding job.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotDisappointed
Travelled 520 mile round trip to be given a 5 minute viewing on a property. Not advised of this when I made the appointment and when I phoned after the viewing they did not even offer an apology.
5/5
GoogleRating only, no written review.
5/5
GoogleA pleasure to deal with this company.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI don't know where to begin. I cannot fault the staff at Jan Forster, from the first moment I stepped through their door they were absolutely amazing. The agents helped me with arranging the viewings when I went in on new years day for when they were properly open again, another agent doing my viewings, not once but twice so I could make sure I was making the right choice and didn't bat an eyelid. To another agent helping when my first agent was off work to the accounts department getting paperwork done in record time. From the moment I said yes they answered every email, phone call, and went above and beyond to get me into the flat within two weeks so my partner could move cross country and start his new job in time, with one day to spare!! Due to their being a major time limit on this move I was on at them everyday sometimes multiple times in a day and not once did they falter with a smile on their faces always. Professional, helpful, friendly, going the extra mile and just absolutely amazing. I will definitely use Jan Forster again in the future and highly recommend them to anyone looking for a home. Thank you to your amazing team! We did it because you made it possible. Samantha and AngusPositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleReally friendly
5/5
GoogleEfficient and speedy. Recommended.PositiveResponsiveness
5/5
GoogleA very efficient and friendly service from all the staff. My kind regards and all the best for the future. ShaunPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSpecial mention to Lindsey Scott at the Tynemouth branch - she was very proactive throughout in getting a difficult transaction pushed through.PositiveProfessionalism
5/5
GoogleLyndsay has been a god send during the sale progression. she made a stressful process very re-assuring and updated me throughout
5/5
GoogleDecided to move and purchase my home during covid which was stressful Jan Forster were responsive in handling queries between myself and the sellerPositiveResponsiveness
5/5
GoogleThe house sale went smoothly. They were professional and supported me through the process. Good communication throughout.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI’ve just purchased a house listed with Jan Forster. Lindsey Scott was great - she was prompt in answering any queries and was a huge help in getting us to completion.PositiveResponsiveness, Professionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
North Shields has the most, with 211 reviews rated 3.9 out of 5, followed by North Tyneside with 208.
The six Jan Forster Estates offices, by town:
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