Trusted Agent profile

Hythe and Waterside Lettings in Southampton

4.8

★★★★★ Excellent

561 reviews across 2 offices and 3 platforms

Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.4 / 5

159

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

396

Reviews on Trustpilot

Business-wide

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Our offices

Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.

Latest reviews from every Hythe and Waterside Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Incredibly attentive service from …

Incredibly attentive service from everyone. I have a property that has been let by H & W for 5 years and every time I have changed tenants they have found a new occupier very quickly and made all the arrangements efficiently. All staff both on sales and lettings care greatly and go beyond what is required of them to help. They are totally reliable and have my full trust !

Julia · 7 February 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Julia, Thank you so much for taking the time to leave us such a lovely 5 star review. We really appreciate your feedback. We strive to deliver an over and beyond service so its great to hear that come across to our clients. As always if there is anything we can do to help, just ask. And we look forward to seeing you soon.Kind regards,Hythe & Waterside

4/5

Trustpilot

Very helpful when I was looking for …

Very helpful when I was looking for another rental. Always deals with any maintenance issues in a timely fashion. Friendly and approachable staff.

Debby · 6 February 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Debby,We really appreciate the time you have taken to leave us a review so thank you. We hope your settling in to your new home well, and as always please do contact us if there is anything we can do to help. Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Excellent service and very helpful

Excellent service and very helpful - would recommend to other landlords

Deborah · 6 February 2018 · Hythe and Waterside Estate Agents

Agent replied · 22 October 2024

Dear Deborah,Thank you so much for taking the time to leave us a 5 star review. Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you.Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Renting made easy

Hythe and Waterside have been excellent throughout my time renting my flat with them. Communication is easy, efficient and any issues are solved quickly. The system they use to keep me up to date with inspections and maintenance progress really keeps things clear and up to date and I can relax in my home knowing there are no surprises coming. They have been very accomodating to my requests too and I would recommend them to everyone looking for peace of mind in a new home.

Luke · 6 February 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Luke, What a fantastic review, thank you so much. We are always looking at ways to improve the business to make renting easy and the new system and app does just that. We are pleased to hear we have made your experience of renting a positive one. As always if there is anything we can do to help please don't hesitate to contact us. Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

House purchase

Very efficient and very helpful. My purchase and sale was a challenge at times but Richard was particularly helpful and was proactive in helping push it through quickly. I would certainly recommend Hythe & Waterside estate agents!

Alex · 5 February 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Alex, Thank you for your 5 star review! On behalf of the team here at Hythe and Waterside, we would like to wish you and your family all the best for the future in your new home. Kind Regards, Hythe & Waterside Estate Agents

5/5

Trustpilot

Can’t fault the service at all

Can’t fault the service at all. Very efficient, fair and professional. Very happy with our new property and would use Hythe and waterside again.

Miss · 3 February 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Miss Mitchell,Thank you for your 5 star review, we really appreciate it. Wishing you all the best in your new property, and we hope you are settling in well. Kind regards, Hythe & Waterside

5/5

Trustpilot

The team at Hythe and Waterside Estate …

The team at Hythe and Waterside Estate Agents, really do care.Nothing was too much trouble for Wayne and his team.Well done guys!

Tony · 29 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Tony & Sue,Thank you so much for your review and a huge congratulations on your purchase. We wish you the best of luck with your move. Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Enjoyable holiday let at 11 Sir Christopher’s court Hythe

I have booked with Hythe and Waterside many times through there subsidiary Holi-let’s when looking for short term holiday let’s. I have hasd contact with many of the team and found them to be helpful and courteous. On this occasion we were staying at 11 Sir Christopher court on a weeks holiday. The booking was easy and the staff were helpful when I contacted them with a few queries. We thoroughly enjoyed our week and look forward to returning.

L · 23 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Lindsay, Thank you so much for taking the time to leave us a review. We are pleased to hear you enjoyed your stay at Hovercraft House, and look forward to your next visit. Kind regards,Holi-lets

5/5

Trustpilot

Excellent communication throughout

Excellent communication throughout what was a complicated process. It was refreshing to find Wayne and Richard being so committed also all of the team who took a genuine interest in the job by keeping everyone informed at every step of the way. Nothing was too much trouble and always with a smile. Well done all at H&W. Kind Regards John & Sally

John · 23 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear John, Thank you so much for taking the time to leave a fantastic 5 star review. Congratulations on the sale of your property and we wish you all the best in your new home.Kind regards,Hythe & Waterside

5/5

Trustpilot

Very helpful and ensured we were kept …

Very helpful and ensured we were kept up to date with progress and proactive in chasing all parties.

Christine · 23 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Christine, Thank you so much for taking the time to leave us a lovely review! It's been a pleasure assisting in your house purchase and we wish you the best of luck with your move.Kind regards,Hythe & Waterside Sales

5/5

Trustpilot

Hythe and waterside especially Wayne …

Hythe and waterside especially Wayne are excellent. I would give 7 out of 5 if I could. So helpful friendly and professional. Would recommend them all day long

Marcia · 17 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Marcia,Thank you so much for your fantastic review. Congratulations once again on the purchase of your property, we hope you are settling in okay.Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Hythe & Waterside were brilliant in the …

Hythe & Waterside were brilliant in the sale of my property, they did a lot of the hard work for us chasing the various parties up and down the chain to ensure completion of the sale. Would highly recommend them.

A · 15 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Ms Winstone,Thank you for your review, its been a pleasure selling your house for you. Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you.Kind regards,Hythe & Waterside

5/5

Trustpilot

We cannot fault the service that we …

We cannot fault the service that we have received from start to finish. Richard was fantastic and helped with all questions that we had - nothing was too much of an ask. He kept us regularly updated on the whole process of our first house purchase and even answered questions we had about the property when applying for our insurance. I would highly recommend to anyone!

Jenny · 15 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Jenny, Thank you for taking the time to leave us a fantastic review, Richard is a highly valued member of the sales team and we will make sure your kind words are passed on. Congratulations again on the purchase of your first home, we wish you lots of happiness there. Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Superb service

First Wayne and then Richard were extremely attentive to detail, cheerful and helpful throughout the journey to sell my mother's house. They covered every base and kept me fully informed of all details.Talk about going the extra mile - I'd recommend this company to anyone.

Chris · 10 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Chris,Thank you so much for leaving your 5 star review, it was a pleasure working with you to sell your Mothers home. Wishing you all the best for the future. Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

Wayne and the team have worked really …

Wayne and the team have worked really hard to sell our property, thank you so much for everything.

Mrs · 10 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Mrs Griffiths,You are very welcome, congratulations again on the sale of your property.Thank you for taking the time to leave us a 5 star review, we really appreciate it.Wishing you all the best,Hythe & Waterside Estate Agents

5/5

Trustpilot

Very pleased with the tenant find …

Very pleased with the tenant find servicd. Highly recommended.

John · 8 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Hi John,Thank you for your 5 star review, it's great to hear you are happy with the service.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you.Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Very professional

Very professional. Good communications.

Mr · 7 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Mr Blake,We really appreciate you taking the time to leave us a great review, thank you.Kind regards,Hythe & Waterside

5/5

Trustpilot

Great company and service

Great company and service. They helped us through their whole process and their knowledge and guidance helped achieve a quick sale in a stress-free manner. Cant say enough good things, would highly recommend Hythe and Waterside

Mr · 5 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Thank you for your valued feedback! The team here appreciate it very much.

5/5

Trustpilot

A pleasant buying experience.

We recently bought a property through Hythe and Waterside and we found them to be a professional company that were always very happy to help and assist with any query. Nothing was 'too much bother'. They were friendly yet professional and very supportive at every step.Buying/selling is always stressful, but H&W helped to make it a pleasant buying experience. We would certainly recommend them.

RB · 2 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear RB,Thank you so much for your fantastic 5 star review, it was a pleasure assisting you purchase your new home and we wish you lots of happiness there.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you. Kind regards,Hythe & Waterside Sales

5/5

Trustpilot

I'm extremely happy with the service …

I'm extremely happy with the service provided by H&W. Due to a sudden change in jobs, I had to move to Portsmouth as quickly and as seamlessly as possible, and the H&W team made this as hassle-free as possible considering the time of year (Christmas time) and very tight turnaround for viewing and moving into a property. I would especially like to thank Tina and Caroline for their friendliness and dedication to helping me through what could have been a very stressful 4-5 weeks, and for dealing with my many email and telephone queries with friendliness and patience. I am a first time renter, and I felt I was in safe hands from start to finish. Recommended!

Dr · 2 January 2018 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Dr Oakley,Thank you so much for amazing review, we really appreciate it. We are pleased to hear the move went well, and hope your settling in ok. If there is anything else we can do for you please don't hesitate to contact us.Kind regards,Hythe & Waterside Lettings

4/5

Trustpilot

New to the letting market

Initial experience good so far but need to work together for at least twelve months to be able to comment

Mrs · 22 December 2017 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Mrs Morton,Thank you for your review based on your initial experience. We welcome you as a new Landlord and look forward to building a good working relationship with you. Please don't hesitate to contact us if you need anything. Kind Regards,Hythe & Waterside Lettings

5/5

Trustpilot

So helpful and friendly

They were very helpful from.start to finish and the turnaround was very quick which was perfect just before Christmas. Couldn't have asked for a better experiance

Ms · 15 December 2017 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Ms Freeman,Thank you for your 5 star review! We hope your settling in to your new home, please don't hesitate to contact us if you need anything. Kind regardsHythe & Waterside Lettings

5/5

Trustpilot

Kept me informed at all times

Kept me informed at all times. Friendly and helpful, nothing was to much trouble. Would definitely recommend.

Jo · 15 December 2017 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Jo,Thank you so much for your review, it was a pleasure working with you to buy your new home, we hope your settling in well.Did you know if you recommend a friend to sell or let with us you will receive a £50 referral fee upon completion, so make sure they let us know the recommendation came from you. Kind Regards,Hythe & Waterside Sales

5/5

Trustpilot

Hythe and Waterside is by far the best agency ever.

Hythe and Waterside is by far the best agency I had. Very quick response with any problem I had. Always polite and friendly. I truly recommend them to anyone searthing for a perfect agency to rent or buy their forever home.

Sónia · 12 December 2017 · Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied · 19 June 2024

Dear Sónia,Thank you so much for amazing 5 star review, we really appreciate the time taken to write it. We work really hard to give the best service and it's so nice to see that it's recognised.As always please don't hesitate to contact us should you have any problems.Kind Regards,Hythe & Waterside

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Questions about Hythe and Waterside Lettings

Which Hythe and Waterside Lettings office has the most reviews?

Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.

Where are the Hythe and Waterside Lettings offices?

The two Hythe and Waterside Lettings offices, by town:

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