Trusted Agent profile

Hythe and Waterside Lettings in Southampton

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

561 reviews across 2 offices and 3 platforms

Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.4 / 5

159

Reviews on Google

All 2 offices

Facebook logo

5.0 / 5

6

Reviews on Facebook

Business-wide

Trustpilot logo

396

Reviews on Trustpilot

Business-wide

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Our offices

Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.

Latest reviews from every Hythe and Waterside Lettings office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Genuine Experience

Our house was on sale with a different Estate Agent for about six months.In a fit of despair we tried Hythe and Waterside and it was literally sold within five days of being put on the market.The difference is simple H&W were interested in what they are doing and they value their clients.

Roz Β· 12 December 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Roz,Thank you for your review regarding your experience with our Sales team. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future.Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

I have bought and then sold the same …

I have bought and then sold the same property through Hythe & Waterside in the last 18 months and I found Wayne and his team to be proactive on both occasions and the deals went ahead smoothly.

Mr Β· 11 December 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

5/5

Trustpilot

Wonderful service.

We bought our house through Hythe and waterside in august 2017, we were really impressed by the service we received! All of our enquiries were dealt with straight away, nothing was too much trouble. I would highly recommend the company!

Emily Β· 11 December 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Emily, Thank you for your fantastic 5 star review! Did you know if you recommend a friend to sell or let with us you will receive a Β£50 referral fee upon completion, so make sure they let us know the recommendation came from you.We hope you are settling in to your new home.Kind regards,Hythe & Waterside Estate agents

5/5

Trustpilot

Very reassuring company for a first time seller

Very helpful and always kept me in the loop. Offered very unbiased advice and guided me through the process.

Customer Β· 8 December 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Thank you for taking the time to leave us a fantastic review. We always strive to make sure all our clients are kept informed all the way through. Congratulations on the sale of your property, we wish you all the best.Kind regards,Hythe & Waterside Estate Agents

5/5

Trustpilot

We sold our flat through Hythe and …

We sold our flat through Hythe and Waterside and the service from marketing through to completion was excellent. The level of communication between ourselves, the buyers and our solicitors was just at the right level and staff were polite, friendly, knowledgeable and very helpful.

Tomblin Β· 1 December 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Melissa and Hannah,Thank you, we appreciate you taking the time to review the service you have received from Hythe and Waterside Estate Agents. We are very happy to hear you have a had a positive experience with us. We look forward to seeing you again soon.Kind Regards,Hythe&Waterside Estate Agents

4/5

Trustpilot

Hythe & Waterside Letting Agents

Hythe & Waterside have been the letting agents for my cottage in Hythe since I decided to let it back in 2010. In the intervening years the property has never been empty for more than a few weeks. Following a 6 week void over the summer (the longest ever) the property is now re-let to just my 3rd tenant in 7 years.Hythe & Waterside have always offered good advice and do an excellent job managing both the day to day property maintenance issues that inevitably arise, keeping on top of and advising me in relation to annual recurring activities like safety checks and especially in dealing with the more complex issues that arise during the transfer of tenancies.My thanks to all of the team at Hythe & Waterside for a job well done over many years and yes, I do recommend them.

MR Β· 21 November 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mr Fielding,Thank you for taking the time to write us a great review we truly appreciate it, we strive to give an excellent service and to keep our landlords informed along the way.Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Tina and I were so impressed with Wayne …

Tina and I were so impressed with Wayne and Richard We have had dealings with almost every estate agent in hythe and beyond and they are head and shoulders above the othersWe asked to be kept informed of any changes or if we had any feed back and they did exactly that every time straight awayReal assets to the company Total professionals and due a pay rise in our opinion Many thanks to you bothπŸ‘Dermot and Tina

Dermot Β· 20 November 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Dermot and Tina, Thank you so much for your fantastic 5 star review, we strive to keep our clients informed and up to date every step of the way. Wayne and Richard really appreciate your kind comments.They really are valuable members of the team here.Kind Regards,Hythe & Waterside Sales & Lettings

5/5

Trustpilot

I found the staff to be frendlley …

I found the staff to be frendlley professional and verry helpful I would recommend them to any one wishing to move. I would also like to add a very big thank you to Caroline and tena for all there help.

Paul Β· 8 November 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Paul, Thank you so much for taking the time to leave such a lovely 5 star review. We really appreciate your comments and recommendation. Kind regards,Hythe & Waterside Lettings

5/5

Trustpilot

Thanks Caroline and staff for all your …

Thanks Caroline and staff for all your help and emails!! It felt like an eternity but finally got there in the end - thank you :-)

Mrs Β· 3 November 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mrs James, Thank you for taking the time to leave a five star review. Kind regards,Hythe & Waterside Lettings

5/5

Google

Very polite staff who were easy to talk to. Kept me informed at regular times. Very happy!

Ian Β· 24 October 2017 Β· Hythe and Waterside Estate Agents

1/5

Google

Poor service. Trusted with a key to take pictures of the house, then showed clients around the house and without permission and without the property even being on the market. Rang to discuss and complain and got told we would get a call back before the end of the day. No phone call made and then voicemail reached to say office was closed. It's a shame as this was the preferred option as a local independent agents. Perhaps just an oversight on their behalf, however left a bitter taste for us.

Mark Β· 24 October 2017 Β· Hythe and Waterside Estate Agents

5/5

Google

My wife and I purchased our first property through the (now) assistant sales manager of Hythe and Waterside. I can honestly say that he made what should of been a very daunting experience incredibly seamless and pleasant. No question was too much, and he really did go above and beyond on multiple occasions. Personally we couldn't be happier with our experience.

Matthew Β· 24 October 2017 Β· Hythe and Waterside Estate Agents

5/5

Google

We made the right choice!! After a lot of deliberating we chose to go with Hythe and Waterside Estate Agents and I am glad that we did. From initial conversation to finally getting the keys to our new house we found Richard and Wayne a delight to deal with. The main thing I liked about them was their honesty. They told us the truth, not just what they thought we wanted to hear. They found us the perfect house and we had an offer accepted before it even hit Rightmove. Our house sold for the asking price within a couple of weeks of being listed. If you want someone who will chase your chain, tell you the truth and actively hunt for a buyer/seller, then look no further than Richard and Wayne. We will definitely use them again and would encourage friends and family to contact them as well. Thank you guys! We love our new home!

Gavin Β· 24 October 2017 Β· Hythe and Waterside Estate Agents

4/5

Trustpilot

Hythe & Waterside Lettings.

H&W look after my properties whilst I am out of the country and provide a good service, although as they have many employees I am never sure who to speak to when needed.

W Β· 15 September 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mr Bucknell, Thank you very much for your feedback we take note of what you have said and will be looking at a way to personalise point of contacts. We welcome you to come in to the office to meet staff whenever is suitable for you, and feel free to attend our social events we hold twice a year. You are a valued client here and we strive to give you the best service possible. Kind Regards,Hythe & Waterside Lettings

5/5

Trustpilot

Excellent customer service and advice

All of the staff from Hythe and Waterside were extremely helpful and professional when buying and selling a bungalow for my mother. They gave me sensible and well informed advice and made a potentially very stressful experience and simple one.

Mrs Β· 10 September 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mrs Ballard,Thank you very much for taking the time to leave such a great review, we really appreciate it. We wish your Mother all the best in her new home.Kind regards,Hythe & Waterside Estate Agents

4/5

Trustpilot

A service I would recommend.

The team at Hythe and Waterside are providing a good service in professional manner. I am confident that my property is in good hands. They have discharged their responsibilities as my agent effectively.

Linda Β· 30 August 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Linda, Thank you very much for your review. We really do appreciate the time you've taken to write it. Kind regards, Hythe & Waterside Estate & Lettings

5/5

Trustpilot

First class estate agents

Provided a very professional and proactive service, excellent communication throughout, exceeded our expectations and would highly recommend to anyone wishing to buy/sell their home.

Mrs Β· 30 August 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mrs Shaw, Thank you for your fantastic 5 star review. We are so glad to hear of your experience with us and for your recommendation.Kind regards,Hythe & Waterside Estate & Lettings

5/5

Trustpilot

Excellent property managers

Excellent property managers, always quick to inform and respond, and a pleasure to deal with.

Mr Β· 29 August 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

Agent replied Β· 19 June 2024

Dear Mr Townsend, Thank you very much for your kind five star review, we really do appreciate you taking the time to let us know you have had a positive experience with us. Kind Regards,Hythe & Waterside Lettings

5/5

Trustpilot

Positive, helpful and "can do"

We bought a house through them.They were always responsive and helpful without being pushy. We really appreciated their honesty and openness: they took time to understand what we wanted and what would work for us and helped us find a house that suits us very well. We felt we could genuinely discuss the house we were viewing with them and they worked to answer our questions. They kept up good communication with us and were supportive when there were some issues with our buyer (not in our or their control).There was always a feeling of "can do". We enjoyed dealing with them.

Christopher Β· 16 August 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

5/5

Trustpilot

A professional agency

A professional agency, friendly and atentative to tenants needs, after nearly 5years renting through this agency, we are very happy with their service.

Paul Β· 16 August 2017 Β· Hythe and Waterside Lettings Southampton (Hotspur House)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Hythe and Waterside Lettings

Which Hythe and Waterside Lettings office has the most reviews?

Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.

Where are the Hythe and Waterside Lettings offices?

The two Hythe and Waterside Lettings offices, by town:

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