5/5
TrustpilotOutstanding Service and professionalism
Service and professionalism was outstanding. I would highly recommend them to anyone looking to sell their property. Thank-you very much.
Trusted Agent profile
Hythe and Waterside Lettings in Southampton
★★★★★
561 reviews across 2 offices and 3 platforms
Hythe and Waterside Lettings has two offices, all in Southampton. Together they have 561 reviews on three platforms, rated 4.8 out of 5 overall.
159
Reviews on Google
All 2 offices
6
Reviews on Facebook
Business-wide
396
Reviews on Trustpilot
Business-wide
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Our offices
Hythe and Waterside Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Hythe and Waterside Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotGood communication.
Good, regular communication and updates. Worked hard to progress the sale/purchase with the various Solicitors. Would definitely recommend.
5/5
TrustpilotBrilliant thanks for everything
Rating only, no written review.
5/5
TrustpilotA prompt response was always…
A prompt response was always forthcoming when issues arose. The agents are very clear about the requirements of tenants. The staff are always courteous and helpful to deal with.
Agent replied · 19 June 2024
Thank you for taking the time to leave this review. We appreciate your feedback. Kind regardsHythe and waterside lettings.
5/5
TrustpilotGreat experience, thank you!
Had a great experience, couldn’t of done more to help me secure a new property, quick and slick process, thank you Tina and Elizabeth x
Agent replied · 19 June 2024
We are pleased you were happy with the service, we hope you are happy in your new home. Kind Regards Hythe and Waterside
5/5
TrustpilotRenting
All the staff here were extremely friendly and helpful while me and my partner were looking to rent our first property.
Agent replied · 19 June 2024
Thank you for taking the time to leave a review. We hope you enjoy your new home. Kind regards Hythe and Waterside.
5/5
TrustpilotVery professional company
Very professional company, quick communication and a pleasure to deal with
5/5
TrustpilotThe best estate agents by far!
Flawless service which I would recommend to anyone. Wayne, Richard and Jack secured a full-price offer on my property within two weeks of being put on the market. If you want personal, attentive and thorough service, Hythe and Waterside Sales and Lettings is the estate agent for you.
5/5
TrustpilotExcellent service
Excellent service, everyone is very friendly and helpful with all your enquiries, especially Tina and Helen.
Agent replied · 19 June 2024
Thank you for taking the time to leave this feedback.. We are pleased you have found us friendly and helpful.Kind regardsHythe and Waterside
4/5
TrustpilotDifficult change of tenant.
This transition of tenants has been rather tricky for one reason or another which wasn’t the fault of H&W.Tina and her team kept us informed and was pro active in finding a suitable tenant and ensuring a speedy, smooth transition with the inventory and remedial maintenance and repairs being conducted in a timely and cost effective manner.Where a problem came to light with the Utilities, we (the landlords) passed all relevant information over and it was dealt with in an expeditious way.I pay a monthly fee for a fully maintained package; I think I’m in very good hands.Thanks Hythe & Waterside. 😊
Agent replied · 19 June 2024
Thank you for taking the time to leave this review, your feedback is important to us. We are pleased you feel you are in good hands. Kind Regards Hythe and Waterside.
4/5
TrustpilotAll ok
Very happy good service.
5/5
TrustpilotGreat advice and support.
The advice and support provided by the team at Hythe and Waterside resulted in the successful and hassle free sale of our property. Being kept updated at every stage of the process took the stress out of the house sale.
5/5
FacebookVery professional and friendly people! Highly recommend!
5/5
TrustpilotVery Professional and thorough.
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleVery helpful staff
5/5
GooglePrompt and efficient service, always. Lovely people to do business with.
5/5
GoogleGreat lettings team. Helpful, polite, friendly and professional. Would recommended!
5/5
GoogleHythe and Waterside were very easy to work for, very professional and dedicated to achieving the best for both owners and tenants. Peter Cherry, Pests Birds and Bugs Limited, Lymington
5/5
GoogleMy Waterside property has been let through Hythe & Waterside Estate & Lettings Agents ("HWELA") since 2006. HWELA has always found excellent tenants and at the time of writing I have only had void period lasting circa 1 month or so. I have found HWELA to be very efficient and competent in dealing with my property and my tenants. It has a broad team who I have found to be professional and businesslike. I would not have any hesitation in recommending HWELA to other landlords.
5/5
GoogleWe would like to say that Hythe and Waterside have been very helpful during our time with them, over 7 years. Always helpful and professional. Mr & Mrs L J Kane.
4/5
GoogleThe service was exemplary in most parts, and the only reason that this is not 5 star was some dissatisfaction with the inspections. I believe that this may be a training need, but in our experience the staff that have carried out the inspections tend to sometimes talk down to you as if you have never had a house before. I realise that there are good tenants and bad, but maybe some background research?
5/5
TrustpilotGreat service
Very happy with service. Richard was helpful and tenacious throughout what became an unexpectedly protracted house sale and purchase.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Hythe and Waterside Lettings
Which Hythe and Waterside Lettings office has the most reviews?
Hythe and Waterside Estate Agents has the most, with 474 reviews rated 4.8 out of 5, followed by Southampton (Hotspur House) with 473.
Where are the Hythe and Waterside Lettings offices?
The two Hythe and Waterside Lettings offices, by town:
- Hythe and Waterside Estate Agents: The Pier, Southampton, SO45 6AU, SO45 6AU
- Southampton (Hotspur House): Hotspur House, The Pier, Hythe, Southampton, SO45 6AU
