5/5
Rating only, no written review.
Agent replied · 15 June 2024
thank you for the rating Jonathan

Trusted Agent profile · Suffolk
Verified
★★★★★
2,125 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,125 reviews on three platforms, rated 4.8 out of 5 overall.
2,034
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
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Howards Estate Agents's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
thank you for the rating Jonathan
5/5
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Thank you Kevin for your very kind 5* review..... kind regards Charlotte @ howards
5/5
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Dear Mr Dick, Thank you for leaving a 5* review, it really is appreciated kind regards The sales team @ Howards
5/5
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Dear Mrs Briggs, Thank you so much for leaving a 5* review, we hope you will be very happy in your new home. Kind regards Mike and The sales Team @ Howards
5/5
Rating only, no written review.
Dear Ali, thank you for leaving a 5* google review, I hope the move went smoothly (finally!!!!!!) speak soon Mike
5/5
Howards rock!! I have been lucky enough to deal with Howards for the past 4 years and during this time i have rented, bought and sold properties, dealt with recalcitrant, and not always easy tenants. BUT the entire staff of Lowestoft office staff are magnificent. Nothing is too much trouble, they deal with queries and problems without batting an eyelid as to what they may do. Their focus is customer satisfaction. I have total faith in their ability to deal without question, anything which may arise. The leadership by Mike Smith is impeccable and he sets the standard by example. Professionalism, a sense of humour and a can do approach wins the day for me. Why deal with anyone less than the best?????????????
Arwwww Jane, you make us 'blush' as a valued long standing client any kind words from you mean so much. thanks as always Mike x
5/5
I would definitely recommend Charlotte at Howard’s. My house sold basically within a 2 or 3 working days of being on the market. I even had a viewing booked before house went on the market. It also happens the hiouse I’m buying is with Howard’s and is going very smooth, excellent communication from Charlotte. Thanks x
Dear Rickie Thank you so much for your 5* review, we are happy that you are pleased with the service we have provided and we are very excited to get you moved into your new home. Kind Regards Howards Lowestoft Team
5/5
A very positive experience. Charlotte has been brilliant at walking us through the process of buying a new house. Good communications at every stage of the process. Would highly recommend Howards.
Dear Neil & Lee, Thank you so much for your 5* review and kind words. Its lovely to hear that the service we strive for has been experienced. We hope you both will be 'over the moon' with your new home and look forward to seeing it finished! kind regards Mike and the sales team @ Howards
5/5
I would like to extend massive thanks to Charlotte Smith at Howards for making the whole process smooth and keeping all elements of the chain in tact. She kept everyone informed as to what was going on and I really would not hesitate to recommend her in regard to dealing with your property sale or purchase. A consummate professional! The same must be said for Vikki Buskell who works in-house for Just Mortgages. She saved the sale and purchase of my house when all looked lost and I was not able to secure a mortgage elsewhere. She worked so efficiently and quickly I had a mortgage within 7 days. Again, I could not recommend this lady more highly.
Dear Rob Thank you so much for your 5* google review, its been a pleasure to deal with you and help you and your family get moved into your new home. Kind Regards The Howards Lowestoft Team
5/5
I highly recommend Howard's. I was very pleased with the friendly and professional service I received from Charlotte, if it wasn't for Charlotte's guidance and recomedations we most certainly wouldn't have our beautiful new home and I won't hesitate to deal with her in the future. Many thanks again it's been a pleasure.
Dear Laura Thank you so much for your 5* review, we hope you are both vey happy in your new home. And if we can be of any help in the future please let us know. Kind regards The Howards Lowestoft Team
5/5
My boyfriend and I are in the process of purchasing our first house and were very apprehensive and didn't know what to do or what to expect. We found the perfect house through Howards estate agents and met with Charlotte Smith, who took us around the house, showed and explained everything we needed to know and what to do next. She was amazing and we couldn't thank her enough for helping us through the process. We are now buying the house and Charlotte has helped us get in touch with the right people to make it happen. She has always been available to get hold of for every question, big or small. We can't thank her enough and hope all your staff are as helpful as she is.
Dear Sophie, Thank you so much for your amazing 5* google review, I will pass on your kind words to Charlotte. Its lovely to hear that the level of service we constantly strive for, has been received and appreciated. May I take this opportunity is wishing you both every success with your 1st purchase and of course if there is anything we can do to help to make the purchase go any smoother just let us know. Kind regards Mike and the sales team @ Howards
5/5
I have been using Howards as my managing agents for a number of years and they have always provided a good service. Sarah Baldry, in particular, is extremely helpful and always does her best to resolve any issues. She is clearly dedicated to her work and customer satisfaction. In my view a great professional and a true asset for Howards.
Dear Tina, Thank you so much for your amazing 5* google review and kind words which I will pass onto Sarah, we are so pleased that the service provided has reached the level we constantly strive for. kind regards Everyone @ Howards Lowestoft
5/5
We recently used Howards Estate agent Lowestoft when purchasing a property. The service we received from Sam Robinson was always friendly/ professional and any queries we had were dealt promptly by her and the team. Sam and the team showed a good working knowledge and professionalism at all even answering queries after completion. I would highly recommend using this local service. Karen and Andy
Dear Karen and Andy Thank you so much for your kind words and 5 star rating, we know its a couple of months now but we hope you have settled into your 'new' home. kind regards Howards @ Lowestoft
5/5
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1/5
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3/5
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Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience with us so we can improve our services. Please feel free to reach out to us directly.
5/5
Rating only, no written review.
5/5
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5/5
Rating only, no written review.
Dear Adamp, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
Rating only, no written review.
Dear Michael Wemyss, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
Very professional service from start to finish. Kept up to date with all developments. Thank you very much. Regards, Jon.
Dear Jonathan Barrett We appreciate your positive review about your recent experience with us! Kind Regards Howards Great Yarmouth estate agents
4/5
Property management carried out in a professional manner and new tenant was found with minimal void period.
Dear Paul Folkes, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
4/5
Good agents , Sandra is very helpful , quick sale proactive Agents They provide weekly feedback on the progress off sale , helping with time lines and minimal contact with solicitors
Hi John Lockwood, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
5/5
Friendly and professional. From 1st point of contact (Francis) to last point of contact (Thomas) and for all the paperwork and email contact(Jacqueline). Thank you all for everything, in now surrounded by boxes but in our new home. Thank you.
Dear Darren Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you again for your star rating! Regards Howards Great Yarmouth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards: Howards Estate Agents, Lowestoft won Platinum; Howards Estate Agents, Great Yarmouth won Platinum; Howards Estate Agents, Beccles won Gold; Howards Estate Agents, Long Stratton won Gold; Howards Estate Agents, Great Yarmouth won Gold.
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