Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHoward's in Gorleston offer a very professional service!! & I would like to thank Stuart for helping me find my new home 😊PositiveResponsiveness, Professionalism
Thank you Terry its been a pleasure and very best wishes for the future
5/5
GoogleRecently approached Howards to sell our house, found them to be very professional whilst offering a friendly, responsive service. Aaron Philips thank you for your help.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review regarding your experience with Aaron!
5/5
GoogleLoved looking for a new home with Howard’s, a special big thank you to Sophie, she showed us what we were looking for, she was very helpful, what a fantastic member of your team. Thank you so much.
its been a pleasure Peter, wishing you all the best, thank you so much for your kind words
5/5
GoogleVery happy customer! Georgia especially arranged viewing(s) quickly and at the ideal time for me. She's kept me well informed every step of the way and helped me to secure that perfect new home for me. Thank you !!!PositiveProfessionalism
Thank you so much Terhi for your feedback! We really appreciate you taking the time to leave a review regarding your experience with us😄 …
5/5
GoogleCan't fault the service provided by Howards. Georgia is a credit to the Company, nothing is too much trouble and are extremely responsive to queries raised on our proposed purchase. Brilliant !!PositiveResponsiveness, Quality, Professionalism
Thank you so much Caroline for taking the time to leave a review regarding your experience with our Georgia!
5/5
GoogleFrom the very beginning the staff at Howards Estate Agents have all been welcoming, polite, pleasant and professional. Bobbie O'Sulivan was allocated to the sale of the property we were buying for our sister avs and this was a God send! Bobbie was always pleasant, knowledgeable and proactive. What more can you ask for from an estate agent. If and when I need the services of an estate agents I will contact Bobbie at Howards in Gorleston High Street. Yours truly Kevin Long .PositiveResponsiveness, Professionalism, Value
Thank you Kevin for your lovely review , we really appreciate you taking the time to share your experience and we wish you all the very best for the future
5/5
GoogleAfter looking at various flats around our area that matched our budget, and findind nothing suitable we contacted Howards in Gorleston. Stuart Lugo answered the phone and emailed us details of a flat he thought might be of interest. An appointment to view was made very promptly and Stuart met us a couple of hours later. Straight away his manner was polite, professional and friendly. He answered all queries in a clear and precise way which made it easy for us to view and feel comfortable. Stuarts manner was exactly what potential buyers would hope for and made it easy for us to make a decision as to whether the property was suitable for our requirements. It was, we put an offer in which was excepted. A definate 5 stars for Stuart. Thank you. Jim Edwards.PositiveResponsiveness, Professionalism
Thank you for you great feedback, it is much appreciated and i wish you all the best going forward
4/5
GoogleA long winded experience - taking nearly 8 months to complete. Howards kept us updated as much as possible and were polite and professional all the way through. The card received the day after we moved into the property was a lovely gesture, and was the first item received through the post in our new home.PositiveProfessionalism
5/5
GoogleWould like to thank Stuart for the the brilliant service he provided in selling our house. After a few months of trying to sell it with anothe estate agent I contacted howards to see if they could help. Stuart was very helpful and understood our requirements and within several days of our first contact he had lined up several potential buyers and within 3 weeks of putting it up with howards a buyer was found and the full asking price was achieved. We are extremely greatful with the service that Stuart and howards provided and would recommend them to anyone wanting to sell their property.PositiveResponsiveness, Professionalism
Thank you David for your great review and recommendation, I really appreciate that and you have been a pleasure to work for/with, i wish you all the very best for the future. Regards Stu and team!
5/5
GoogleI have had the pleasure of working with Georgia Lee. She has been a great support and so quick at responding to calls and emails. She has really helped our purchasing of a house as a first time buyer so much easierPositiveResponsiveness
Thank you Chandni for leaving such a wonderful review regarding the service which you have received from Georgia Lee. We love to hear feedback like this!!!
5/5
GoogleExcellent customer service by Aaron Phillips, being a first time seller, Aaron explained it all in laymen's terms so I could understand the process, he was very upfront and honest about the costing and always made time to explain any queries I had. He sold my house in less than a week. A really friendly service I'd strongly recommend using Howards n asking for Aaron.
Thank you for taking the time to leave a review regarding your experience with Aaron!
5/5
GoogleGreat Estate Agents! Fast and efficient service, our house sold within days of giving Stuart the go ahead and for a great price! Stuart the Manager and Georgia the Sales consultant who dealt with our sale were exceptional!, but everyone I spoke to were friendly and helpful!PositiveQuality, Professionalism
Thank you John for your great review for us and its been a pleasure, very best of luck to you for the future
5/5
GoogleI bought and sold the same house through Howards. As both a purchaser and a seller, I always found them working tirelessly to progress my transactions through to completion. They worked far harder and were more communicative and helpful than any solicitor or buyer involved in the chains. Having just completed a particularly stressful sale where my buyer’s solicitor didn’t bother to communicate with my solicitor for 10 weeks(!), if it weren’t for Howards I would have assumed my buyer was no longer interested, such was the lack of interest their own solicitor has shown. Bobbie and Georgia worked really hard to hold everything together and listened to my ranting when I was convinced the chain would collapse due to other parties. They have the patience of saints, and without their tenacity the chain would have definitely collapsed. Thank you, ladies! :)PositiveResponsiveness, Quality, Professionalism
Thank you Sarah for leaving such a detailed and wonderful 5* review regarding your experience with Georgia and Bobbie. We love to hear feedback like this!
5/5
GoogleWe have been very pleased with the services and effort of Howard Estate agents to enable us to sell our property. Bobby provided excellent feedback and effort to keep us informed of every step of our house sale. Sophie was also very helpful. Thanks Colin MartinPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind words and taking the time to leave us a great review Colin we really appreciate that, all the best for the future
5/5
GoogleWe've dealt with Aaron Phillips to put our house on the market and Georgia was the one who sold our house and gave advice. Couldn't be happier with the service! Honest, professional, friendly, very competent, couldn't fault any of them! Aaron was one of the reasons why we chose Howards; Georgia was friendly and really attentive not only to our wishes as sellers but also to the buyers, which gave me a big sense of honesty. Definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave a review regarding the service which you have received from Aaron! 😊 …
5/5
GoogleGeorgia was a great help to us in our search for a property. She was always quick to arrange viewings and was happy to help with any questions we had. We've just had an offer accepted through Howards and would recommend them to buyers and sellers alike.PositiveProfessionalism
Thank you Richard for your kind words regarding your experience with Georgia!!
5/5
GoogleReally pleased we chose Howards to market our property! Aaron was helpful and friendly throughout the initial process, and offered great advice. Sophie & Georgia in the office were also brilliant when it came to organising viewings with us - very responsive and managed a nice quick sale! :-)PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for your kind feedback Emily.
5/5
GoogleThese Girls go above and beyond, I can't fault their service and caring and helpful nature. Fantastic team at BecclesPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your kind review, glad we provided you a good service, Regards Cara and The Howards Team
5/5
GoogleGreat work from Nadia and her team all very positive and always eased the minds. From start to finish a very professional service Thankyou from us allPositiveResponsiveness, Quality, Professionalism
Thank you for your lovely 5* review! We will pass on your kind comments to Nadia and the team. Many thanks, Cara Hawkins Branch Manager
5/5
GoogleNadia was very helpful and understood what kind of property I wanted. She kept in contact with me and was very easy to deal with - thanksPositiveResponsiveness, Quality, Professionalism, Value
Thank you for your lovely 5* review! We will pass on your kind comments to Nadia. Many thanks, Cara Hawkins Branch Manager
4/5
GoogleAll the staff especially Cara and Beth were very friendly and patient especially during the difficult times lockdown. When we required to print documents to sign and scan, to solicitors they were only to happy help.PositiveResponsiveness, Professionalism, Value
Dear Ginette, thank you for your review! Was there anyone in particular that impressed you? Kind regards, Cara Hawkins, Branch Manager
5/5
GoogleThe service I received from the team at Beccles was excellent and my house sold very quickly. All the girls were very friendly and I would certainly use them Again, an A1 team.PositiveResponsiveness, Professionalism, Value
Thank you for your kind review, I'm glad we've provided you a good service, Regards Cara and The Howards Team
5/5
GoogleI have just sold my house with the Beccles branch. I mostly delt with Nadia who is very friendly and always happy to help. I would definitely use them again 😁PositiveProfessionalism
Thank you for your lovely 5* review, we are glad you are happy with the service you have received. We wish you all the best and hope to deal with you again in the future. Many thanks, Cara and everyone at Howards.
5/5
GoogleAmber was always helpful and encouraging during both our sale and purchase. Although it was a long time coming, she kept us updated regularly. Thanks.PositiveResponsiveness, Professionalism
Thank You for you lovely 5* Review Mr Knights, we wish you all the best in your new home and hope to deal with you again in the future. Many Thanks, Cara and the Howards Team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
