5/5
Ben Kennell was amazing and veryβ¦
Ben Kennell was amazing and very helpful . An asset to the team. Thank you for your help and fast professional assistance.

Trusted Agent profile Β· Suffolk
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2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Ben Kennell was amazing and veryβ¦
Ben Kennell was amazing and very helpful . An asset to the team. Thank you for your help and fast professional assistance.
5/5
Thanks to the awesome team at Howardsβ¦
Thanks to the awesome team at Howards for selling my home, especially Amy Lugo , who kept us fully informed at all times with all the steps involved and answered any questions that we had,great experience will highly recommend and use again in the future, "Well done Howards Lowestoft"
5/5
I would totally reccomend Howard'sβ¦
I would totally reccomend Howard's Estate Agents Lowestoft. Selling your house can be a stressful time, All the team there are extremely professional, and the team held our hand throughout the whole experience from start to finish.Amy kept us updated every week, and kept us in the loop throughout.THANK YOU TEAM HOWARDS YOU DEFINITELY DESERVE YOUR 5 β( + ) REVIEW.
5/5
House re-location
I would like to thank Abby of Great Yarmouth Howards.I have we-located from London, the help she have me from start to finish. Nothing was too much trouble. Thank you.
5/5
I've dealt with Daniel and Chris during these unfortunate times and they have managed to help me in every way possible to the fact I move into my new home tomorrow, such polite members of our howards estate teamPositiveResponsiveness, Professionalism
Hi Rebecca, many thanks for your feedback. It's been our pleasure to help you find a property, best of luck in your new home. Howards Lettings
1/5
I used Howard's to let my property inβ¦
I used Howard's to let my property in Lowestoft. I asked when I went in for information how much notice I should give to take back management as my husband had a heart attack and I couldn't manage it myself temporarily. I was told I could take back management without notice. I went ahead explaining I didn't have a printer and wanted the contracts in paper format. They were never sent and reading small print on my phone was impossible. When I tried to take over my property I found that in the very small print I had to pay one month's rent plus vat to take it back. I was furious as there had been no house checks done by Howard's as they had agreed under full management. The carpets were ruined. They threatened my tenant even after I took control back clearly in writing and I told had them clearly they were not to have any more to do with it. Finally they totally lost my keys. They sent me a Β£100 bill for a resume of what they had charged me in fees for a year to. Definitely do not use and if you do really read every word of the small print, check your own property and be prepared to have your tenant worried for money not owed. Also to have to change all the locks when they loose your keys! Don't go there.
5/5
Aaron has been very quick & professional when dealing with my house. I'm very pleased with the service. Thanks AaronPositiveResponsiveness, Professionalism
Thank you for taking the time to leave a review regarding your experience with Aaron!
5/5
Howard's in Gorleston offer a very professional service!! & I would like to thank Stuart for helping me find my new home πPositiveResponsiveness, Professionalism
Thank you Terry its been a pleasure and very best wishes for the future
5/5
I was very pleased with my experience with Howards Estate Agents, Nicola Ausden in particular has been wonderful to work with. She is extremely attentive and efficient, as well as friendly and encouraging when purchasing a property which is definitely needed in this process! I am very glad I purchased a property through Howards and had the pleasure to liaise with Nicola throughout, it hasn't been nearly as stressful as people suggested buying a property would be, and I would put that down to the professionalism and experience Nicola provided. I would recommend, thank you!PositiveResponsiveness, Quality
Dear Izzy, thank you so much for your lovely 5 βββββ google review, its lovely to hear that Nicola provided you with the level of service we constantly strive for. kind regards mike and everyone @ Howards (sales)
5/5
Highly recommended
Highly recommended. I have just purchased a house via Howards Great Yarmouth. Daniel Denney, Hayley.Burton-Pye, Carina and the team have all been absolutely brilliant from moment I started viewing properties to having a offer accepted through to completion. This wasn't a straightforward purchase as there were a few very frustrating obstacles due to other matters not related to them. They did everything they could to help. This team were super helpful no matter who answered the phone they all knew what was happening and gave frequent updates with phone calls and emails. Always professional and always extremely helpful. I would definitely purchase or sell via them again. Thank you all very much for facilitating the purchase of our dream home.
5/5
Rating only, no written review.
Dear Vanda, Thank-you for your 5 star review. Best Wishes The Long Stratton Team
5/5
Rating only, no written review.
Dear Grace, Thank-you for your 5 Star Review! Best Wishes The Long Stratton Team
5/5
Rating only, no written review.
Dear Emma, Thank you for your 5 Star review. Best Wishes The Long Stratton Team
5/5
Rating only, no written review.
Dear Jayne, Thank-you for your 5 star review! Best Wishes Janette, Hayley, Cheyenne and Macey
5/5
Rating only, no written review.
Good Morning emma, thank you ever so much for your kind 5 star review about us all here at Howards, Long stratton
5/5
Rating only, no written review.
Hi Mr Bix, thank you ever so much for your kind 5 star review about us all here at Haart, Norwich.
5/5
Rating only, no written review.
Hi Debbie, Thank you ever so much for your kind 5 star review about us here at Howards, Long Stratton
4/5
Rating only, no written review.
Hi Adrian- thank you for your kind 4 star review! It is very much appreciated here at Howards, Long Stratton!
5/5
we purchased our new home through Howards they were very professional.Jeanette was the lady we had the viewing with she was very helpful answered any questions we had.After sales team great too Hayley kept us upto date with how things were progressing was fab again any questions or queries we had she was very helpful & responsive to our questions.would recommend.
Hi Susan, thank you ever so much for your kind words about Janette and Hayley here at Howards, Long Stratton- we couldn't do what we do without both of them so you noticing this does go far!
5/5
I've been involved in the sale and purchase of many properties in my time and have seldom come across a team that works so incredibly hard to get the outcome you want. 10/10 all day long. Fantastic team of friendly, helpful, energetic, motivated people who do what they say they're going to do. To go anywhere else you would be mad - so save yourself the time and effort and don't bother :) Go Howards!PositiveResponsiveness, Quality, Professionalism, Value
Dear Alison, Its been a pleasure dealing with you! Thank-you for your very kind words! Best Wishes Janette, Cheyenne, Hayley and Macey
5/5
Move Manager Hayley really does earn these five stars. She is always available, sheβs very helpful and gets the job done. She really has been the driving force behind this whole chain. Thank you Hayley I will miss our phone calls.PositiveResponsiveness
Dear Kim, Thank-you for your lovely words about Hayley! We wish you all the best in the future. Kind Regards The Long Stratton Team
5/5
Lovely helpful staff, always returned my my calls and answered all my questions. Great service from happy, friendly staff. A big thank you to hayley for guiding me through what was sometimes a bit stressful. You were always on the end of the phone when i needed you, always with a cheery voice and reassurance. Howards are lucky to have you as a member of their team.PositiveResponsiveness, Professionalism
Dear Gillian, Thank-you for your kind words. We wish you all the best! Best Wishes Janette, Hayley, Cheyenne and Macey
5/5
I have found Janette and Hayley to be both very professional, polite and kept me informed every step of the way . I have only dealt with Janette in person and she couldn't be more helpful, ten out of ten in my opinion Keep up the good work Michael LoadesPositiveProfessionalism, Value
Thank you Michael for your kind words about Hayley and Janette here at Howards, Long Stratton- they are an integral part of our team here and we are glad we could help you!
5/5
I would recommend Janette and her style of arranging block viewings on a launch day because this style allows the vendor to ensure their property is looking at its best for that time frame. This really worked for us as I found we were able to showcase our property in a way that allowed the potential buyers to see how the property would work for them.PositiveProfessionalism
Hi Jackie, thank you ever so much for your kind words. The launch days are Janettes babies and we are so glad we here at Howards, Long Stratton were able to get a sale agreed so quickly for you!
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The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.