Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCannot comment on value as not made purchase but the staff at this company were friendly, polite and always very helpful. Nadia Godbold regularly kept in touch and is in every way efficient and professional. It was a pleasure having contact with this company.PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review Marilyn, I will pass on your kind words onto Nadia. Many thanks, Cara Hawkins Branch Manager
5/5
GoogleVery pleased with the customer service, informative, very responsive to queries we had. Everything you want from a reputable Estate Agents. Amber in particular went above and beyond to help us. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hi Cassandra, Thank you for your review, I will pass on you comments to Amber. We wish you all the best and we hope to work again with you in the future, Regards Cara Hawkins, Branch Manager.
5/5
GoogleWe asked to view the property and were surprised we could do that in a couple of hours. We put an offer in and it was accepted. Amber Betts from Howards Beccles made the process run very smoothly and kept in contact during process. A very professional approach.PositiveProfessionalism
Thank you for your lovely 5* review and feedback Nick. We are very glad you are happy with the service you received from Amber. We will pass on your kind comments and we wish you all the very best going forward! Many thanks, Cara and the Howards team.
5/5
GoogleBuilt a good rapport with Cara selling property during lockdown which wasn’t easy. Able to contact her at home and Cara kept me updated all the way in a very professional manner. Easy transaction.PositiveResponsiveness, Quality, Professionalism
Thank you for your lovely 5* review and feedback Deborah. We are very glad you are happy with the service you received. We wish you all the best and hope to deal with you again in the future. Many thanks, Cara and the Howards team.
5/5
GoogleFaced with selling my parent's property I was offered professional and constructive help with the preparation. After the offer was accepted I was kept informed and everything went through smoothly and problem free. Thank you Cara and Ben for all your attention. Would definitely recommend to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Dear Lynn, thank you for your lovely 5* I'm glad you're happy with the service you have received from us! Many thanks, Cara Hawkins Branch Manager
5/5
GoogleI would like to thank the team at Howards for their help when I was recently looking to put my property up for sale. The information they gave me was really helpful, they also kept me updated with properties which were coming available which met my criteria. Big thanks to Nadia in particularPositiveProfessionalism
Dear Andie, thank you for your 5* review! I'll pass on your comments to Nadia and rest of the team. Many thanks, Cara Hawkins Branch Manager
5/5
GoogleHaving dealt with Howards for the purchase of a property, I would highly recommend their service. In particular Nadia has been exceptional with the service she has provided and her customer care. She has always been in regular contact whilst we were selling our property and then looking for our future house, in a very challenging market. I am very grateful for Nadia’s help in finding the right property and support she offered with the purchasing. I am so glad this was done with Howards. I also found Cara’s support in the negotiation process first class.PositiveResponsiveness, Professionalism
Thank you for your kind review, I'm glad we've provided you a good service, Regards Cara and The Howards Team
5/5
GoogleWorking with Lara Zawadzki from the Howard’s letting team has been a pleasure. Her very proactive response, advice and great communication have made the process of sourcing and approving new tenants much easier and hassle free. Overall a smooth experience.PositiveResponsiveness, Professionalism
Thank you for the lovely review for Lara, glad to hear you are happy with her service - please remember to think of us if you, family or friends need any assistance with their rental properties 😃 Many Thanks Kate Richards Lettings Branch Manager
5/5
GoogleBen from Howard’s in Lowestoft recently met myself and my nanny at a beautiful property to show us around, he was extremely helpful and really knew what he was talking about, the house was slightly out of our budget so he has popped a lower offer in for us and has sent over to me some houses that more affordable, he’s kept us both updated every step of the way. Ben was so helpful that we’ve actually decided that we will only use Howard’s estate agents to look for a house from now on, Thank you Ben!PositiveResponsiveness, Quality, Professionalism
Dear Megan, thank you so much for your lovely comments and 5 ⭐⭐⭐⭐⭐ review I will pass on your very kind words to Ben and wish you every success in finding your dream home. kind regards Mike and everyone @ Howards (sales)
5/5
GoogleWe have dealt with Mike on the whole, but everyone we have dealt with within the Howard’s office have been absolutely great, always polite and helpful. We was a very worried about selling our house during covid, and how safe it would be, but Mike put our minds at ease from the very beginning, they assisted with the viewings as per our request, and were very respectful in doing so. I can highly recommend them. Thanks to all of the team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Jo & Elliott, Thank you so much for your wonderful 5⭐⭐⭐⭐⭐, its lovely to hear that the service you have received is at the levels we constantly strive for (even by me 😂) we hope the move goes smoothly and of course if there is anything we can do to assist just drop us a line Kind regards Mike and everyone @ Howards (sales) …
5/5
GoogleWe have received superb service from Howards Estate Agents. The house was sold in less than 72 hours from going on the market! Throughout the whole process Howards have been very professional and very responsive. Initially Sean Baney kept us up to date with everything that has been happening so we always know exactly where we were and what would happen next. Once the matter was in the hands of our solicitors we received excellent service from Nicola Ausden, who has been responsive, cheerful and very professional. I am more than happy to recommend Howard's Estate Agents in LowestoftPositiveResponsiveness, Professionalism
Dear James, Thank you so much for leaving your 5⭐⭐⭐⭐⭐ google review. Its lovely to hear that the service received is at the levels we constantly strive for. I will pass on your very kind words to Sean & Nicola A. Kind regards Mike and everyone @ Howards (sales)
5/5
GoogleWe have been working with Jacquie, Sarah, Lynne and the rest of the fab Howards Letting teams at Gorleston, Great Yarmouth and Lowestoft for about 18 months now. They are always helpful and go above and beyond for their tenants and subcontractors. They’re an absolute pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value
Dear Claire. Thank you for your kind words, we truly appreciate your feedback. Regards Jacquie Skipper - Property Management
5/5
GoogleHowards Gorleston have fully managed my property for many years. I have always found them to be most helpful, fast acting, polite, friendly & fair towards my tenants & myself. Rachel Downes who mainly deals with my property is a star!PositiveResponsiveness, Quality, Professionalism, Value
Dear Ms Bexfield. We really appreciate your review, thank you. Regards, Jacquie - Property Management
5/5
GoogleI have been a Landlord of 5 Apartments in a block in Great Yarmouth for 10 years+. Howards have been extremely supportive in all situations with regard to the management of them, above and beyond contract, and in all situations. I believe the company and in particular everybody at Howards in Great Yarmouth and Gorlestone are one of the best letting agents in the country.PositiveResponsiveness, Professionalism
Thank you Peter for your 5* review and kind words. We always strive to off the best service possible in our Property Management team
5/5
GoogleI have always found Howard's by far the best estate agents. I have used them to buy, to sell and to rent properties out. I would never use anyone else. Georgia and Daniel were very good in our latest dealings with them!PositiveResponsiveness, Professionalism
Hi Judith, Many thanks for your 5* review and kind words. Myself and Georgia are happy we could help! Daniel Dighton & Georgia Lee - Howards Estate & Letting Agents
5/5
GoogleHowards have been managing our property for several years and they have always been professional and helpful. Chloe is very reliable and easy to approach and I am happy to leave arrangements in her capable hands.PositiveResponsiveness, Professionalism
Dear Paula. Thank you for kind words and 5* review. Chloe is our newest member of staff and is fitting into our team nicely. Regards Jacquie Skipper - Property Management
5/5
GoogleI've been with Howards a few years now and they have been very responsive and professional whenever I've requested assistance with my house letting. I have found in particular Ms. Jacquie Skipper who is resident at the Gorleston-On-Sea branch very helpful and prompt when dealing with all matters regarding tenancy. I cannot fault their honest and helpful approach on all matters relating to house letting market.PositiveResponsiveness
Dear Steven, Many thanks for your review and kind words, I really appreciate it. Jacquie Skipper - Property Management
5/5
GoogleAs a long term Landlord with Howards, I can fully recommend their services. Lynne and Jacquie at Property Management have provided an excellent service over the many years. As a Landlord a key area is having a good relationship with your property management team. Delivery of services such as repairs, house visits and boiler services are all done economically and efficiently. Fully recommend this team.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Bullock. Thank you for your 5* review. We really do appreciate you taking the time to complete this. Regards, Jacquie - Property Management
5/5
GoogleRachel and the team at Howards have been handling our letting for three years and we have always found them to be highly efficient, professional and pleasant to deal with. They answer questions promptly and are quick to alert us to any issues that might need our attention. We recommend them very highly.PositiveResponsiveness, Professionalism
Dear Mrs Edwards Thank you for your 5* review. It is most appreciated. Regards, Jacquie Skipper, Property Management
5/5
GoogleHad an issue with some radiators not working in the property I rent, spoke to Rachel Downes to get the problem sorted and she was on it, straight away. She kept in contact with me regarding the issue from my very first phone call right up until after it was sorted out. Very professional, very responsive, very helpful and very friendly. Thank you Rachel for sorting this, we finally have a nice warm house, and perfect timing as we've just had a few inches of snow!PositiveResponsiveness, Professionalism
Dear Mr White. Thank you for your 5* review and kind words. Rachel really appreciates this. Regards, Jacquie - Property Management
5/5
GoogleI would like to say how impressed I have been with the Howard's sales team in Great Yarmouth. I would like to particularly mention Catrina who was absolutely brilliant in helping us find our new home. She was very professional and also incredibly warm and friendly. We have felt really valued as customers and would highly recommend Howard's. Thank you Catrina. Dean & SuePositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review. We appreciate it. Carina Pelikan - Great Yarmouth Howards - Residential Sales
1/5
TrustpilotBeware Howards Estate Agents are…unscrupulous
Beware Howards Estate Agents are untrustworthy do anything to get a quick sale repeatedly acting on their own behalf unprofesional and totally out of order are sharks only interested in killing off to get hands on your property proceeds. Dont be taken in by sales talk are not to be trusted ...
5/5
Trustpilotgorleston office
Went to the gorleston office meet Georgia really friendly and professional made us feel at ease , nothing to much trouble would highly recommend
5/5
GoogleI have been very impressed with the service I’ve received from Cara, Nadia & Amber at Howard’s Beccles
Thanks for your 5* review Ruth, Glad we have given you a good service! Regards Cara Hawkins- Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2026, 2020, 2019.
EA Masters by year, 2020 to 20192020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
