Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleHowards estate agents were true to their word with Clare Clark doing a fantastic job for us .Jeanette was fantastic and did everything she said she would and was always there for us plus she was always happy .
Hi Ian, thank you ever so much for your kind review about Clare Clark here at Howards Long Stratton Sales, we will be sure to pass on your kind words! We wish you all the best
5/5
GoogleWow! From start to finish these ladies worked their bottoms off to finally complete my sale. Even walking my dog during viewings and suggesting using their own cars when my removal team could no longer commit, didnt phase them. These ladies go above and beyond, and I couldn't have found my dream home and made the move without them. Thank you so much Kelly x
Good Afternoon Kelly Thank You for these kind words about Clare Clark, Cheyenne West and Janette Churchill here at Howards Long Stratton, we will be sure to pass on your kind words! Kind Regards, Howards
5/5
GoogleWe would like to thank the team in the way they show such professionalism and more importantly customer care. Janette has a natural all round skill when it comes to selling houses and behind her sits a team with Cheyenne and Clare who support and inform at carry out the admin. Thank you we so appreciate you all.
Hi Gary, thank you ever so much for your kind review RE Janette, Cheyenne and Clare here at Howards Long Stratton, we appreciate your lovely feedback and are glad we could help you on the sale and wish you all the best for the future!
5/5
GoogleJanette was informative about the property and was so enthusiastic about showing it to us. Janette, Cheyenne and Clare were wonderful during the whole process from end to end. They were always in communication and kept us updated about the sale. They always followed up when needed. It was a wonderful experience. Thank you!
Hi Sandhya, thank you ever so much for your kind review RE Janette, Cheyenne and Clare here at Howards Long Stratton, we appreciate your lovely feedback and are glad we could help you on the purchase and wish you all the best for the future!
1/5
GoogleQuite frankly the worst estate agent I've ever come across. Was due to buy a property through them last year and the whole experience of 9 months was awful from start to the chain eventually collapsing. They were very slow at providing updates. Forced me to use their mortgage provider and Jeanette threatened that if I didn't that the seller may drop me and accept a previous offer. Unethically negotiated - asked me what the top figure I'd pay for the property is and then left me waiting for a whole week after placing an offer to advise whether it had been accepted. Missed out important details on their advert of expensive service charges which was only revealed after searches had been completed, even though they had previously advised their was none to pay?? Would often call me up asking for updates even though they were meant to be the ones progressing the sale? They defintely breached GDPR several times too, after speaking to the seller and them knowing information they shouldn't of done. Would personally never use them again and defintely won't ever buy a property with them again in the future.
Good Morning Jude, we are so sorry you felt this way and do understand you had a difficult moving journey as you were unable to get the house you wanted. We are passionate in our work and always tried to go over and above to help you but the chain issues from what we can see on the notes caused a downfall and we can see Janette did offer to help once you had lost your buyer, we have a process in which we have to follow for all mortgage buyers to be substantiated by our in house brokers as requested by the vendor. We hope you will be very happy in your new home.
5/5
GoogleWe used Howard’s for our sale August 2022. We were really impressed with how Janette took the time to understand our home, and us, and clearly had a thorough understanding of the market and the local area. We knew we were in great hands. Would highly recommend to anyone selling their home.
Good Morning Nina, thank you ever so much for your kind review about Janette here at Howards in Long Stratton, we will be sure to pass on your kind feedback to her!
5/5
GoogleFirst meeting with Janette on viewing the property and we both thought how well prepared Janette was compared to other viewings we have had recently. All questions were answered with a depth of personal knowledge . A great ambassador for Howard’s
Good Morning Ray, thank you ever so much for your amazing and kind review about Janette Churchill here at Howards Long Stratton Sales. She is the beating heart of what we do here and are glad you feel the same as we all do. We wish you all the best, from us all at Howards
5/5
GoogleI brought my house through Howards almost 10 years ago, and am now selling the same house through Howards. During the sale, the property was on with another estate agents also and the service, proffesionalism, the contact and just as importantly the demeanour and friendliness of people I have dealt with at Howards has been excellent and the difference of night and day in comparison. My main contact there has been Janette who has been wonderful to deal with and has a very much hands on approach and personal touch to the service. Local knowledge of the area and properties also can not be faulted. Very highly recommend using Howards estate agents in Long Stratton. As an update the sale of the property went through with no hassle. I was kept informed at every step of the way and Howard's were a pleasure to deal with. Thank you to the whole team.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Dale for your kind review in relation to the Sales Team and Janette here at Howards, Long Stratton.
5/5
GoogleMy self and my sister had to sell my mother's property after she passed away. I travelled back from Australia where I live to help my sister get the property ready to sell, we invited 4 local agents around to give us valuations on the bungalow, one of them being Janette from Howards Estate Agents of Long Stratton, she was so full of enthusiasm and gave us a really good vibe that she could sell the bungalow, herself and Cheyenne kept us well informed as to progress of the enquiries, kept us up to date with the offers, and after less than 2 weeks the property has been sold, with myself having to travel back to Australia in 3 days' time, such a brilliant outcome. Janette and her team have done exactly as promised, and I would not hesitate to recommend them to anyone selling a property in the Long Stratton area.
Hi Stephen, thank you ever so much for your kind review about Cheyenne West and Janette Churchill in our Howards team here in Long Stratton, Cheyenne and Janette are truly amazing and we are glad you feel the same way! Kind Regards, from all of us at Howards!
5/5
GoogleJanette was amazing. Her professionalism and support during the whole process was top class. She helped me through every step of the process and showed such care and attention to every detail. Janette was the very best estate agent I have ever met and together with her support team provided the most amazing service.
Good afternoon Cheryl, I hope you are well. Thank you ever so much for your kind words and feedback about Janette from Howards in Long Stratton we will be sure to pass on your kind words and feedback and we wish you all the best in the future and are happy we could all help you in this process. Kind Regards, the team at Howards.
5/5
GoogleRating only, no written review.
Thank you Richard! Much appreciated.
5/5
GoogleFantastic service start to finish- David was excellent as were the whole team Thankyou
Thank you for kind works and we hope you are all settled in to your new home
5/5
GoogleThank you so much Sophie for making my dream a reality, can't believe its only taken you 10days to secure and get my offer accepted well done your a star, and it will be lovely to meet you in person when I return to the U.K from Spain to settle in my new home.
Thank you SO much Jan! We very much look forward to meeting you both once you complete.
5/5
GoogleStuart lugo, Sophie,Helen and the rest of the team at Howard's Gorleston have been amazing in the way they have dealt with the sale of my property.
Thank you so much Darren for your kind review. We are glad you're happy with the service provided so far by the team.
5/5
GoogleSophie worked hard with many phone calls and viewings when I viewed two houses . She is very efficient and helpful . I’d definitely use Howard’s again
Many thanks for your lovely review Leigh. We're glad you're happy with the service provided so far by Sophie!
5/5
GoogleRecently had a few estate agents come round to value out property and Howard's were the most professional and helpful. If anyone uses them ask for amie, thanks amie
Thank you for your kind review i really appreciate it, all the best for the future
5/5
GoogleHelen Saker at Howards has been brilliant, she pushed our house sale through, she's a dedicated member of staff, would be an asset to any company and is the shining star of the Howards group x
Thank you so much Donna for your kind words. We see Helen as a crucial part of our team and that is evident when she gets glowing reviews like this. She most definitely is our shining star!
5/5
GoogleHowards helped me sell my house, we had an offer on day 1 of viewings and they’ve been so incredibly helpful going above and beyond for me to ensure this went smoothly, thank you so so much to all the team 👏🏻💓 …
Thank you for your kind words Cassandra we always happy to hear this about our staff
5/5
GoogleA great service from Howards, Stuart Lugo was excellent, he explained everything to me and gave me the confidence to deal with Howards now and in the future.
4/5
GoogleA very helpful and a proactive team. David has been very helpful and always strives to keep us updated with new properties on market.
Thank you for kinds work about the team and David we look forward to keeping you updated and maintain this level of service
5/5
GoogleStu who came and valued our property was knowledgeable, honest, upfront, very pleasant and left us confident that we agreed a good price when the time comes to sell our property we will definitely be using Howard's
Thanks Johnny for taking the time to leave us a great review! If we can help further in the future, we will look forward to hearing from you.
4/5
GoogleDavid has been really helpful with my property search and keeping communication going between me and the vendor. Very helpful, I would highly recommend him to anyone buying or selling.
Thank you Catherine we look forward to keeping this level of service through out your property purchase
5/5
GoogleHawards Gorleston team were very supportive in my experience of finding the right property. My greatest thanks is to Sophie P, for using her communication and co-ordinating skills to make everything go smoothly. Overall, I felt well looked after.
Thank you so much for your lovely review Queensley! I'm glad you felt well looked after by us here at Howard's during the process of purchasing your first home.
5/5
GoogleDavid at Howards and the team were fantastic helping me sell a home from distance. Knowledgable, proactive and friendly - can't fault them. Thank you.
Thank you for review Paul and glad you was happy with our service and look forward to helping again in the future
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
