Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCara was amazing! Thoroughly recommend her to anyone wanting to sell their home. Professional, honest and a pleasure to deal with. Thank you Cara.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleHowards were contacted during difficult circumstances and Cara promptly attended being considerate and sensitive. She gave accurate and informed professional advice. Subsequently she has helped with updates on the current property climate. Highly recommended to anyone seeking a sale or property advice. Thank You.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleI would like to thank Amie Swallow for always being so positive and helpful throughout the whole process of buying my first house in Gorleston ;)
Thank you so much for such a lovely review, all the best for the future :)
5/5
TrustpilotHave my move date finally
Have my move date finally.
5/5
GoogleRating only, no written review.
Dear Eli Bligh, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review. Kind regards Georgia Lee and Everyone @ Howards (sales)
4/5
GoogleRating only, no written review.
5/5
GoogleAddison Gardener at Howard's estates has been amazing! I am so grateful for all the help I have been given. Great communication and so friendly and helpful. I recommend him 100%
Thank you Georgie for leaving a review regarding the customer service that you have received from our Georgia, we are SO pleased to hear about your experience in finding a property with us! We cant wait to get you in your new home, Kindest regards Sales Department ⭐ ⭐ ⭐ ⭐ ⭐
5/5
GoogleI have had the pleasure of dealing with Amy Lugo for some time now. As well as being very pleasant to talk to, she is very efficient at her work and is dedicated to getting the job done as quickly and effectively as possible. In my opinion, she is a valuable asset to Howards.
Hi Andy, Thank you so much for your lovely review! Always a pleasure. Lara Zawadzki Property Management Manager
5/5
GoogleAmy Lugo the Move Manager gave great customer service. I was kept fully updated throughout and my many questions were answered promptly and professionally. Thanks.
Dear Keith Heaven, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Lugo Kind regards Georgia Lee and Everyone @ Howards (sales)
4/5
GoogleNot too bad service from Howard's, a bit misleading with financial status of my buyers. Amy was very helpful during my after sales period.
Dear Gavin King, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Lugo Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleAmy LUGO - Move Manager is a great example of professionalism. She is super approachable, knowledgeable and committed to giving excellent customer service - like ALL the Staff at HOWARDS.
Dear Greg, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleWe have had 4 different buyers for our house, we had three pull out due to various reasons and throughout the entire process Amy has been there chasing tirelessly, continously keeping us up to date and being there to answer any of our questions she really has been amazing. We've had a really tough time selling our house but Amy, Mike and his team stuck with us through it and Amy finally got it over the line. They truly are a great team to work with we cannot thank them enough for their hard work and dedication. We would 100% recommend to friends and family. Thank you again.
Dear Jade, Thank you so much for your very kind words and 5⭐⭐⭐⭐⭐ google review. Its always lovely to hear that the level of service we constantly strive for has been received. I will pass on your comments to Georgia . Kind regards Mike and everyone @ Howards (sales)
5/5
GoogleAmy at Howards dealt with my purchase of a property and despite to process taking longer than usual due to my Lender she and the team were always on top of the process and kept everyone up to date and liaised with Buyer, Seller and their solicitors regularly.
Dear Gareth Clark, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Lugo Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleLily from Howard’s has been most helpful in regards to any questions I’ve had regarding my property . She has always keep me informed every step of the way . Will recommend 100%
Hello, thank you for your review. Howards Property Management
5/5
GoogleChloe was a pleasure to deal with, had a great knowledge of the properties I viewed and made the viewings very enjoyable. It can be a daunting experience, but that wasn't the case with Chloe showing me round. Haven't found the right property yet, but looking forward to the next viewing!
Dear Dave Liles, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to our Chloe. Kind regards Georgia Lee and everyone @ Howards (sales)
5/5
GoogleI would highly recommend Howards to sell your house. They found me a buyer very quickly and dealt with the sale fast and efficiently. And a big thank you to Amy Lugo who dealt with the after sales.
Dear Kate Walsh, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Amy Lugo Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleCharlie was on time to greet us and looked very smart and professional. He was friendly and respectful of the owner’s property. He was very polite and ready to help us with any questions we had about the property. A definite credit to Howards estate agents.
Dear Angie, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to Charlie Howkins Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleHoward’s have been great. In such a stressful time, Amy was there to sort out any problems we had and chasing up things for us. Communication was spot on and we never felt out the loop. Addison always got us in to view the house multiple times whenever required, Sean and Georgia also on hand to deal with our query’s in Amy’s absence. If we ever bought another house, I’d hope Amy would be the one able to see us through it. Thank you to everyone at Howard’s!
Dear Victoria Harrison, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to the team Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleHoward’s were fantastic from start to finish from looking for my new home through to the completion. Sean found me my ideal home and Amy was amazing at keeping me regularly updated and ensuring a smooth exchange and completion. 100% recommended Howard’s.
Dear Carol, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words on to the team Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleHowards have been amazing from start to finish! Addison was great at getting us set up with the initial viewing, Georgia then dealt with the process of getting the offer accepted etc and Amy was there to sort out all the problems and chase up all our queries. We viewed the property many times and Chloe was always so accommodating and helpful! A special thank you to Amy for always keeping us in the loop and being amazing. Highly recommend Howards if you are looking to buy or sell.
Dear Carolina Santos, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to the whole team regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleEverybody at Howards Estate Agent in Lowestoft are extremely helpful and very professional. They are always happy to help with any questions you may have or concerns. Georgia and Chloe have been extremely professional and always a friendly voice at the other end of the phone, always there to help with any questions. Thank you team keep up the good work. Can’t wait to move into the new home by the sea 👍
Dear Gavin Beck, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to our Georgia Lee. Kind regards everyone @ Howards (sales)
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleVery good service, especially a great thank you to Amy Kemp for being so professional. Thanks
Thank you so much Vania for the lovely review, was so happy to help you! Kind Regards Amy - Lettings Negotiator Howards Great Yarmouth
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
