Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAmy at Howards was our contact, and was always helpful in every way, to make the very difficult experience as smooth as possible.
Dear Tesha, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleI have recently purchased a property through Howards, Lowestoft. Amy Lugo was my main contact throughout and did a great job in co-ordinating and chasing the various parties involved. I appreciate how invested she was in getting things over the line and I think process would have been more arduous without her efforts. Thanks!
Dear Ben, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Sean. Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleMany thanks to Ayesha for her assistance and reassurance in finding a tenant for my property, nice sense of humour too! Also thanks to Ben for his patience in guiding me through filling in the online contractual procedure.
Hello, thank you for your review, it is appreciated. Kind regards Lara Zawadzki- Lettings
5/5
GoogleAlthough it took a long while Amy Lugo was on the ball and worked tirelessly to get things sorted keeping us informed all the time . Thank you once more.Happy Christmas to all at Howard’s.
Dear Jo, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleHowards in Lowestoft has been excellent, kept me updated and sold the property quickly. A special mention goes to Georgia, who was professional, friendly and goes the extra distance. Thank you
Dear S B, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Georgia Lee Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleAfter out house sale collapsed twice, we changed estate agents to Howards. Georgia, has gone above and beyond to help sell our house again. She is very helpful, and easy to talk to.
Dear Sharon, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Georgia Lee Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleAddison has been an absolute pleasure to deal with, he is friendly, polite and very helpful. He was very supportive of our buying position and nothing was too much trouble. We personally found Addison to be the best estate agent we have dealt with during our property search. A big thank you Addison, best wishes, Laura
Dear grogg, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Addison Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleHoward's really are a fantastic estate agent. The service is exceptional. Addison,Amy and Georgia have been brilliant dealing with the purchase of our property. Highly recommend Howard's to anyone nothing us too much trouble and thry really go out of their way to help you.
Dear Lianne, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to the team. Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
3/5
Google👍 …
5/5
GoogleWill be asking for Dan to show me round again if something comes up.
Thank you so much for your kind review. King Regards Carina - Howards Estate Agents Great Yarmouth
5/5
GoogleFantastic help with a issue I had regarding a new agreement and pet permission. Excellent help
1/5
GoogleVery slow to respond to any emails sent. Still waiting on a response after 2 or 3 weeks. Questioning why I choose them as my letting agent.
Hi Chris. Sorry to hear this. We have been investigating the reason as to why the issue you had raised was not resolved. In the meantime, we have been to the property in question and collected the board personally. I believe a colleague has since responded to yourself with an email. We will better ourselves with responding to your emails. Kind regards Bruce Devlin Lettings Branch Manager
5/5
GoogleI had very good experience with the staff, very friendly, helpful, the staff was very kind and help me with everything I had to do before I moved into the property ,I would recommend, thank you guys ,and specially, Charli Hammersley she was Amazing and very helpful, thank you so much
Thank you so much for your kind words! So glad I was able to help you with finding a new home! Kind regards - Charli Hammersley Lettings Negotiator.
5/5
GoogleCharli was very helpful with everything and went the extra mile when I told her I need to be in my new flat on a exact date, she made sure I will be there when I needed. Would highly recommend
Thank you for the lovely feedback Branislav! Always happy to help! Kind regards - Charli Hammersley Lettings Negotiator
5/5
GoogleMy experience with Howard’s has been fantastic… Amy kemp has been very helpful in the whole process of my application she has been very patient and has explained everything very politely would definitely recommend Howard’s to anyone
Thank you for the lovely review!! I am glad I was able to help your moving process!! Amy Kemp Lettings Negotiator Howard's Estate Agents
5/5
GoogleMaddy and Carina have been super helpful during the sale of my house, and from day one Maddie put me at ease and had my best interests at heart. The Howards’ team are super friendly, and nothing feels like too much trouble. Highly recommend.
Thank you for your kind words Janey! We are so happy that Maddy and Carina were able to help you find your new home! Kind regards - Charli Hammersley Lettings Negotiator
5/5
GoogleHoward's staff are polite, professional, friendly and would use them again. I dealt with Maddy and she always kept me up to date and nothing was a to much. Thank you for everything. Would definitely recommend and will use again.
Thank you Christina for your kind words. We are always happy to help! Kind regards, Charli Hammersley Lettings Negotiator
5/5
GoogleI've found all the staff at Howards really helpful and friendly, always communicating with me clearly and promptly. Maddy, who showed me the property I'm buying, seemed to be knowledgeable about the issues we discussed. She was happy to spend time listening and answering all my questions, and gave me very useful advice. I'd be very happy to recommend Howards, and would use them if I was selling a property.
Some lovely words Joyce! Thank you so much and happy that Maddy was such an asset to you finding your new home! Kind regards - Charli Hammersley Lettings Negotiator
5/5
GoogleThank you for assisting me with my house purchase. You were always available for me to ask questions and find the answers. Thank you all
5/5
GoogleJanette Churchill and Clare Clark we’re amazing, very supportive, helpful, informative and just made the whole process less stressful. Would highly recommend them without a doubt. Thank you both so very much xx
5/5
GoogleI sold my house with your branch last year and want to thank Janette for all her hardwork and help. When listing the property for sale, she helped me make the property look it's best to sell. Her approach was very professional, positive and friendly and I would definitely recommend her. Thanks again Linda Nash
1/5
TrustpilotThe letting team are total ignorant…
The letting team are total ignorant people run by a manager who has about as much impact on getting things sorted as Boris Johnson...they share similar qualities too, lacking in the ability to be honest and being expert at spin. Do not expect any service from the letting department, they won't clean houses or address damp and mould. They will expect tenants to landscape gardens and they will lie through their teeth and insist before tenants move in that the house is clean, so once you are in there is no hope and you as the new tenant will either have to live in filth they have not acknowledged on the inventory or you will have to clean and scrub damp patches yourself. Don't expect ending the tenancy to be any easier either, they will bully you into paying for every day the house sits empty until they find another poor desperate tenant and the fact the house is barely habitable and the garden resembles a jungle every summer won't stop them conning the next unsuspecting soul into believing the landlord is great and the neighbourhood quiet...when the weeds take hold in the jungle the following summer and the neighbours are all being visited by police and fly tipping along the back of the house, you will be still trying to negotiate with howards about the damp which has now taken hold over the winter and ruined your clothes and bedding amd which howards will tell you wasn't there before you moved in......
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
