Trusted Agent profile · Suffolk
Verified
★★★★★
2,153 reviews across 5 offices and 3 platforms
Howards Estate Agents has five offices, in Lowestoft, Great Yarmouth (two offices), Beccles and Long Stratton (Suffolk). Together they have 2,153 reviews on three platforms, rated 4.8 out of 5 overall.
2,062
Reviews on Google
All 5 offices
3
Reviews on Facebook
All 5 offices
88
Reviews on Trustpilot
All 5 offices
Howards Estate Agents's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCara Amy & Victoria very friendly helpful & thorough was a pleasure
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleMy wife and I would like to thank Cara, at the Beccles branch, for her very professional, knowledgeable and caring approach to our property search. It has made viewings etc a pleasure and her follow-up customer service has been excellent. We have no hesitation in recommending Howard's Estate agents with her at the 'helm' of the team. Many thanks.
Thank you for your lovely 5* review and feedback. We are very glad you are happy with the service you have received and thank you for your kind comments. Kind regards, Cara Childerhouse, Partner.
5/5
GoogleGeorgia Lee has been incredibly helpful and professional within my time and experience of dealing herself, I will most certainly come back to Georgia in the future to sell any of my properties!
Thank you Anil for taking the time to leave such a lovely review regarding your experience with Sean and Amy We love to hear feedback such as this! - Georgia Lee Residential Sales Manager⭐⭐⭐⭐⭐
5/5
GoogleGreat service all round. Amy Lugo kept us informed and upto date every step of the process. Highly recommend.
Dear Vivian, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleWe don't often leave reviews on sites in general but in this case credit where credit is due. Lily Coote has dealt with a maintenance and repair issue, with one of our properties, in a fast, efficient and courteous manner. Thanks to the Howard's team and especially to Lily. Kind Regards Jon & Chris Vander-Molen
Dear Jon, Thank you for your lovely review for Lily. Kind regards Lara Zawadzki Property Management Manager
4/5
GoogleVery pleasant and professional approach. Amy was helpful and worked alongside me during the time the property was for sale and then sold. I would recommend and would consider contacting Howards in the future.
Dear Kevin, thank you so much for your lovely google review. I must say its been an absolute pleasure and we look forward to receive the next one. kind regards Mike and everyone @ Howards (sales)
5/5
GoogleCharlie H is Very useful for Any issues Ive had. additionally very enthusiastic to support any choice made by the client. Thanks again 😁
Dear Vita, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words onto Charlie. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleWe decided to use Howard’s estate agent to sell our property and we made a very good choice. All the staff have been very helpful and professional. We managed to not only sell our property but purchased another all with the help of Howards staff. They kept us up to date with everything that was happening. We highly recommend them . Regards the greenwood’s
Dear Susan, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Addison. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleHoward's Estate Agents Lowestoft are easy to work with. They are always very courteous and considerate of my needs. They always give honest opinions and they take time to explain in detail the current housing market. It's certainly nice to have the personal touch when it comes to the property minefield.
Dear John, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleGeorgia, Addison, Mike and the team have been excellent throughout the selling of our home. Georgia especially was able to offer guidance and support in the purchase of our next property, smoothly navigating us through, what could have been, a tricky process for us. We would not hesitate to recommend Howard's to others.
Dear Stacey, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words onto the team. Kind regards Georgia Lee and Everyone @ Howards (sales)
1/5
GoogleRating only, no written review.
2/5
GoogleRating only, no written review.
Dear Eddie Nicholas, we appreciate your feedback and apologize for any inconvenience you may have experienced. If you would like to discuss your concerns further, please feel free to contact us directly. Thank you for bringing this to our attention.
5/5
GoogleAmy made my moving home easy, she is excellent in what she does, very polite, patience and calm. Thanks so much Amy!!!
Thank you Cynthia for your kind words! We are glad that Amy was so helpful for you, lovely to hear! Kind regards Charli Hammersley Lettings Negotiator
5/5
Googlevery responsible staff and excellent service. Clear and easy to follow. Especially Amy Kemp was really helpful and professional. Thank you for your help.
Hi Aparna, many thanks for your review! Was happy to help! Kind regards - Amy Kemp Lettings Negotiator
5/5
GoogleThank you so much Amy Kemp for helping us secure an accommodation when we were so desperate. You exhibit height of professionalism, understanding and respond to queries timeously. I hope you can extend such brilliant services to other clients.
Thank you Justice for your kind words! We are so glad Amy was able to help you with your moving process! Kind regards - Charli Hammersley Lettings Negotiator
5/5
GoogleI used Howard Estate for the sale of my property and it was by far the best experience of selling a property I have had.From start to finish , it took just 7 weeks . Sam and Madie were exceptional and really helped the whole process along . Highly recommended - 5 STAR
Thank you Carmen for your kind words! So glad to see the Sam and Maddy were such great help for you and made the process go as smooth as possible!! Kind regards Charli Hammersley - Lettings Negotiator
5/5
TrustpilotMy heating went over the weekend just…
My heating went over the weekend just as we got this cold snap. I'm disabled so I don't tolerate the cold very well. I reported the issue and Monday morning 9. On the dot Lily phoned me to get more details and to take ownership of the issue. She liased with the landlord, engineer and myself to get someone out ASAP. She never let go of it until she received a satisfactory result from the landlord. Even though she knew he had phoned me himself she called to make sure it was the correct information and I was happy with what was happening. A very charming, professional young lady who is a total asset to Howard's and she represents them perfectly. A*
5/5
GoogleBrilliant experience with Janette, all photos advertising property were genuine and not wide angle. No disappointment and an enjoyable time all together.
Hi Adam, thank you ever so much for your kind review about Janette Churchill at Howards Long Stratton- we will be sure to pass on your kind words.
5/5
GoogleRating only, no written review.
Thank you for your lovely 5* review. Was there anyone in particular that impressed you? Kind regards, Cara Childerhouse, Partner.
1/5
GoogleThey have good customer service, but they really need to change their early release policy. They charge you hefty amount as early termination fee (£600) as new tenants setup fee and continue to collect the rent till new tenants move in. Earlier I was told once I handover the keys my tenancy agreement will end by one of their associate, however later they denied saying it will end when new tenants move in. I stayed at the property for 2 years and there was also delay in renewing the tenancy agreement. Other than this Amy Kemp from Lettings team was helpful.
5/5
GoogleGreat service from Amy Lugo, particularly with ad hoc queries which made the move smoother. Thanks! Judi/Steve (Kessingland)
Dear Fenris, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Amy Kind regards Mike and Everyone @ Howards (sales)
5/5
GoogleRecently spoke to Strachen in property management in regards a query I had about our property. He was very professional and resolved my issue very quickly.
Hello, thank you for your review. Kind regards Lara Zawadzki- Property Management Manager
5/5
GoogleBeing a first time buyer I wasn't sure where to start when looking for houses. Howards done an exceptional job at guiding me through the house buying process.
Dear Jordan, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words onto the team. Kind regards Georgia Lee and Everyone @ Howards (sales)
5/5
GoogleGeorgia Lee showed me around a couple of lovely houses. A very competent and friendly lady who explained things to me very well as I am not from Lowestoft and don’t know the area. She pointed out everything available for me. Made my house search enjoyable.😊 …
Dear June Price, Thank you so much for leaving your lovely ⭐⭐⭐⭐⭐ google review, its always fantastic to read that the levels of service we constantly strive to reach, has been received. I will pass on your kind words to Georgia Kind regards Mike and Everyone @ Howards (sales)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Howards Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Howards Estate Agents is among EA Masters 2026 winners.
EA Masters winners in three years, the group and its branches: 2019, 2020, 2026.
EA Masters by year, 2019 to 20202020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Lowestoft has the most, with 686 reviews rated 4.9 out of 5, followed by Great Yarmouth (116 Regent Road) with 600.
The five Howards Estate Agents offices, by town:
Yes. In The Trusted Agent 2026 awards, Lowestoft won Platinum, Great Yarmouth won Platinum and three more branches won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 3 other industry awards since 2019.
