Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleHorton and Garton is a professional and trustworthy real estate agent. Thanks to Phil and Martin, who went extra miles to help us and secure the deal, we managed to get our dream house. They understand the local area and the property market very well, and they gave us many honest and incredibly useful advice, especially when we were facing setbacks. They also liaised and answered our enquiries efficiently during the process which gave us further assurance. Overall, I highly recommend Horton and Garton!
Fangming · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Fangming, Thank you for your 5 star review and recommendation. The sales team in the office are always going the extra mile for our customers and particularly Phil and Martin whose diligence and terrier like qualities working with the solicitors ensured a swift pre Christmas exchange and completion. On behalf of the sales team we wish you all the very best settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleFantastic experience buying our first home with Phil at Horton and Garton in Hammersmith! He was super knowledgeable about the area and the properties he showed us. He made buying our first home incredibly stress free and a great experience. Would highly recommend to anyone and will be returning in the future.
Laura · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Laura, Thank you for sharing your wonderful review. Phil is very much on top of his job and always delivers a 1st class service to our clients and customers. Phil's knowledge of Hammersmith and 'our patch' of west London, W6 is second to none outside of the HG office! On behalf of Phil and all of the sales team here at the office best wishes settling in to your new Brackenbury Village home. Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GooglePhil was great. Understood exactly what we wanted and didn't waste any time! Recommended!
Thomas · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Thomas, Thank you for sharing your review with google readers. My colleague and Senior Salesman, Phil Coombes is a key part of our number 1 west London sales team. Phil knows his market place very well and works with his buyers matching the wish list, needs and requirements to our vendors properties. Phil's is well known for going the extra mile and work ethic is second to none. Best wishes with settling in to your new home. Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe recently purchased a house through Martin Clements with Horton and Garton and I must say the entire buying process with Martin was flawless, efficient and highly professional. Having been in the property game for several decades one rarely comes across sales people like Martin - highly knowledgable, honest and straightforward and a pleasure to deal with. I’m so impressed that I’m considering having a property marketed with Horton and Garton. Thank you Martin you’re an asset to the firm !
Manny · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hello Manyy, Thank you or such a wonderful review and I have just spoken and complemented Martin on this... he is really made up with your testimonial... Thank you for recognising his professionalism in the process. Martin is the ultimate professional and leads by example and from my personal and extensive experience working in the west London property business its always far more enjoyable when we are working with the very best properties, clients and customers and most importantly Horton and Garton have the right people within a successful team onside, on your side and throughout the process. Best wishes settling in to your wonderful Brackenbury Village (BV) home ( which is one of my ultimate top ten favourite homes in BV ) that I've had the pleasure working with in 2+ decades and no doubt we shall see you again shortly. On behalf of Martin we both really do appreciate your above comments. Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GooglePhil was by far the most professional, responsive and friendly estate agent we have ever come across. We would like to thank him for all of his hard work and dedication to helping us purchase our first flat. He was excellent at driving the purchase forward by facilitating communication between solicitors which I believe has earned him the well-deserved nickname of ‘The Hammersmith Terrier’! We highly recommend Phil Coombes and Horton and Garton Hammersmith.
Claudia · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good morning Claudia,
Thank you for sharing your review and experience working with Horton and Garton and my colleague Phil Coombes (aka the Hammersmith terrier). Phil’s work ethic, tenacity and doggedness in the sales process ensures our vendor clients and buyers receive a first class professional service. Best wishes John Horton MNAEA MARLA
★★★★★ 5/5
GooglePhil gets the job done with a highly professional manner and in the interests of all parties in the shortest of time. Very happy to work with him again.
Stephanos · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Stephanos,
Thank you for sharing your review with google readers. As I remind all of my colleagues here in the office we are only as good as our last sale or last let. Fortunately, our many years of experience and local knowledge, delivering on a professional and experienced level of service go along way when we can genuinely say Horton and Garton are the market leading no.1 estate agent in Hammersmith, W6 and Shepherds Bush, W12 today.
Ensuring always our time is spent productively with the genuine willing and able buyers and achieving best terms and working with the very best local properties and clients. We look forward to working with you for many years to come this time as our valued landlord client.
Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
FacebookRating only, no written review.
Adrian · 28 July 2019 · Horton and Garton London (176 King Street)
★★★★★ 1/5
FacebookDon't seem to care, three requests four days, zero response..
Would not want to be a landlord relying on with this group..
Jill · 28 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Horton and Garton have no record of Charle or Jill Moore either speaking, contacting or communicating with ourselves. I believe this to be a SPAM or malicious email. John Horton Owner and DIRECTOR of Horton and Garton.
★★★★★ 5/5
FacebookReceived a great service, always well informed and helpful by the most friendliest of staff, especially Agatha Tukendorf - you were brilliant ?
Ashley · 28 July 2019 · Horton and Garton London (176 King Street)
★★★★★ 5/5
GoogleA local agent that really understands their market, H&G sold our house at a difficult time in the housing market (summer 2018). Pricing and marketing were spot-on, generating over thirty viewings. We took a low price in order to achieve a quick sale and exchanged contracts in under four weeks. A special mention goes to Phil Coombes who kept everything moving and was referred to as a 'terrier' by our lawyer. Thanks to the whole team for all their hard work.
Katy · 9 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you for sharing your review and thank you for the business. It was a team effort maximising all of the buyer viewings and closing the deal. Wishing you all the very best with your next move. John Horton MNAEA MARLA
★★★★★ 5/5
GoogleHorton and Garton is a professional and trustworthy real estate agent. Thanks to Phil and Martin, who went extra miles to help us and secure the deal, we managed to get our dream house. They understand the local area and the property market very well, and they gave us many honest and incredibly useful advice, especially when we were facing setbacks. They also liaised and answered our enquiries efficiently during the process which gave us further assurance. Overall, I highly recommend Horton and Garton!
Fangming · 23 June 2019 · Horton and Garton London (176 King Street)
Agent replied · 21 June 2024
Dear Fangming, Thank you for your 5 star review and recommendation. The sales team in the office are always going the extra mile for our customers and particularly Phil and Martin whose diligence and terrier like qualities working with the solicitors ensured a swift pre Christmas exchange and completion. On behalf of the sales team we wish you all the very best settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleGreat work ethic and fantastic customer service! Highly recommended!
Anna · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you so much for your kind words, Anna. I’m pleased that of the agencies instructed to sell your beautiful home in Gunnersbury, Chiswick, W4 Horton and Garton were able to source your perfect buyers and see the sale through to completion. It was a real pleasure working for you and, as you’ve moved locally, I do hope I have the opportunity to assist you again some day in the future!
Paul Cooney MNAEA
★★★★★ 5/5
GoogleIt has been a pleasure to work with Paul on various projects, ethical, courteous, professional. The best in his field.
Matt · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you very much Matt, you guys rock and it is always a pleasure working with you!
Paul Cooney MNAEA
★★★★★ 5/5
GoogleA cut above all the rest! Paul’s personal touch in every interaction with prospective buyers really helped with my sale, and his timely communications always made me feel fully up to date. A real gem!
Christopher · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you, Chris! It was a pleasure to work with you on the sale of your beautiful house in the Bedford Park borders. I remain, as ever, at your service for advice or future sales. Paul Cooney MNAEA
★★★★★ 5/5
GooglePaul is such a pleasure to work with - incredibly professional and you won't find a more courteous chap in this industry. Very much looking forward to working more together in future! Two very enthusiastic thumbs up!
Sophie · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
It's a pleasure working with you, Sophie! Thank you so much for your kind words.
Paul Cooney MNAEA"
★★★★★ 5/5
GooglePaul sold my flat earlier this year and he did an amazing job in a tough market. Paul works super hard and provides incredible customer service with a personal touch. Recommed!
Nathan · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you for your kind words, Nathan. It was a pleasure assisting with the sale of your beautiful home in the Bedford Park borders. It was a battle but an amazing feeling to deliver a fantastic result for you! Paul Cooney MNAEA”
★★★★★ 5/5
GoogleIt has been an amazing process dealing with Paul and James at Horton & Garton W4. Communication has been excellent throughout, not a deadline missed. The guys were true to their word and I highly recommend them if you are looking to buy or sell in Chiswick.
Michael · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you for your kind words, Michael! We have thoroughly enjoyed working with you on the purchase of your new home. I sincerely hope we have the chance to work together again in the future. Paul Cooney MNAEA
★★★★★ 5/5
GoogleWe bought our beautiful Chiswick home through Paul and James after a year of searching. I think we've used almost every estate agent in the area and they were world's apart. Exceptional service, we felt like we were dealing with real human beings rather than sales people. Couldn't rate highly enough and will deff use them when the time is right to move on.
Amber · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you very much for the kind words! It was my pleasure to assist you and Aaron with the purchase of your beautiful house in the Alphabet Groves and look forward to assisting you again in the future. Paul Cooney MNAEA
★★★★★ 5/5
GoogleBy far the best estate agent experience we had whilst searching for our new home in Chiswick. Paul and James were amazing throughout - they were honest, great at communicating with us at each stage and enjoyable to work with. We would highly recommend them! Best wishes, Roger and Fiona
RF · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Roger and Fiona, we were absolutely delighted to get to know you and help with your home search. We remain at your service here in Chiswick and are here when you next require our assistance. Paul Cooney MNAEA
★★★★★ 5/5
GoogleWe have nothing but praise for Paul and his team! Professional and efficient with a real focus on customer service. We felt fully informed through the entire process. Their passion for real estate and communication are really the key elements that make them stand out from the crowd. We would not hesitate to work with them again in the future.
Cherie and Kevin
Cherie · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you for sharing your experience, Cherie and Kevin. It was our privilege to work for you on the sale of your beautiful Central Chiswick home. If you ever need us in the future, you know how to find us; we’re at your service. Paul Cooney MNAEA
★★★★★ 5/5
GoogleBuying a house as first time buyer is an emotional journey but with all honesty, Paul and his team made it so smooth and clear that I couldn’t ask for better. From the first contact and viewing until the completion Paul has kept me up to date with progress, answered all my questions, kept the process going and chased involved parties where necessary. He really went over and beyond and changed my mind about real estate industry after this positive experience! I could not be happier partnering with him even though I was a buyer... Now, I’m having my dream place at heart of beautiful Chiswick and I am hoping not to sell it any time soon but if so, I have already found my agent. Highly recommended! :) Wishing you all the best and success!
Ivana · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Ivana, thank you for your wonderful testimonial. We thoroughly enjoyed working with you towards the purchase of your beautiful new home. James, Jenn and I strive with every interaction to transform the perception of our profession; we love what we do and are so glad it shines through in our results! As you know, we’re at your service when you next require our services and look forward to working with you again in the future. Paul Cooney MNAEA
★★★★★ 5/5
GooglePaul and James recently sold a house for us in Chiswick and from start to finish the service was exemplary. The energy and enthusiasm from both of them was incredible. We were particularly impressed with the regular communication. We would have absolutely no hesitation in recommending them, far and away the best estate agents I have ever dealt with!
Deborah · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Deborah, we are so pleased you had a brilliant experience selling your gorgeous house in Grove Park with us. It was our honour to help you move after a lifetime of happiness and memory making in your home. Your kind words mean the world to James and I. If we can ever be of service in future, we’re here for you and your family. Paul Cooney MNAEA
★★★★★ 5/5
GoogleDelivering an exceptional and faultless level of service, Paul Cooney runs Horton and Garton the way estate agencies should be run. Tightly communicating with the buyer and seller at all times, Paul provided market-leading advice throughout our purchasing process. With our very many thanks to Paul for making, what can be a difficult and stressful process, seamless, quick and actually, a lot of fun.
Hannah · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Hannah, thank you! On behalf of team, we are bowled over by your kind words. We always set out to exceed expectations and I’m so glad to learn we’ve done just that for you and Adam. I’m pleased we could help you find your beautiful home in Turnham Green; as ever, we’re at your service should you need us. Paul Cooney MNAEA
★★★★★ 5/5
GooglePaul was a thorough, professional and incredibly amiable estate agent. In some ways unconventional, he doesn't wear a suit, is very relaxed with his time and getting to know his customer and that's what works- he really is a breath of fresh air and got me an excellent deal. I wouldn't hesitate to recommend him and his team.
Rachel · 22 June 2019 · Horton and Garton London (161)
Agent replied · 20 June 2024
Thank you for your kind words Rachel. It was our pleasure to assist; we’re at your service. Paul Cooney MNAEA
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