Horton and Garton estate agents in London

Hello Anna, Thank you for sharing your wonderful review with us. Phil Coombes is one of the very best estate agents working in west London today. Phil's unquestionable work ethic, tenacity and communication skills with buyers and sellers make him the first choice agent to work with. On behalf of Phil and all of the sales team best wishes settling in to your new home... John Horton MNAEA MARLA

Hello Anne, thank you for sharing your review of Horton and Garton and in particular my colleague Martin Clements with his diligent and expert handling of what I would call “towards the very top of our most challenging sales” not only this year but in my 20+ year career... persistence finally paid off and simply not giving up... also your patience in this transaction cannot be underestimated... onwards and upwards... See you soon. Kind regards John Horton MNAEA MARLA

Thank you Joanna, I really appreciate you sharing your buying experience with Horton and Garton. I have to say this was a rare "text book sale" and an example of how the whole process should work - start to finish. It was a refreshing experience working with you too and every successful sale and purchase requires a genuine willing and able buyer (and seller) and not forgetting the professional and proactive services of the local market leading agent! Congratulations on your move in to Brackenbury Village, Hammersmith and no doubt I will see you soon. Kind regards, John Horton MNAEA MARLA

Hello Jo, Thank you for sharing your client experience with all google users. I was delighted with the result we achieved for you and securing best market price. You listened to our honest, straight forward and marketing advice/guidance and appointed Horton and Garton. When we are working with the very best properties and vendor clients I genuinely believe our sales team's property knowledge and experience working with the very best willing and able buyers make the point of difference of whether a property sells or does not... Best wishes from my colleagues Phil, Martin and myself. John Horton MNAEA MARLA

Dear Liz, thank you for sharing your positive experience with the sale of your Hammersmith home. I have to say that both Martin and Phil were “tested and challenged to the limit” with a very tricky chain of purchasers and sales in a rather extended 5 property chain,” however experience, knowledge and our pure persistence managing other agents and solicitors (up and down the country) ensured closure after several nail biting weeks... Liz, we are delighted for you and on behalf of the whole sales team best wishes for a white Swiss Christmas and a prosperous 2018. Kind regards, John Horton MNAEA MARLA

Hi Ben, Thank you for your review! Best wishes settling in to your new Brackenbury Village home. Kind regards, John Horton MNAEA MARLA

Hi Borja, Thank you for your wonderful review and sharing your positive experience with all google readers. Phil's has an incredible work ethic, shared only by only a few of the very-very best top performing sales people in our business and his actions and results speak volumes in the results of why Horton and Garton are the GO TO market leading estate agents. Best wishes settling in to your new Ravenscourt Park home. See you shortly. Kind regards, John Horton MNAEA MARLA

Hello Sam, Thank you for sharing your super review with all Google users. It was a real pleasure working with you on the purchase of your new Brackenbury Village home and I know that you are going to love living in this great location. My colleagues Phil Coombes, Martin Clements and whole sales team are genuine market leading, professional career and first class estate agents and we know “our patch” of West London very well. John Horton MMAEA MARLA

Good morning Mark, Thank you for your comments. Ashley Clements and his experienced lettings team are excellent at what they do best; which is achieving best market price for our clients, introducing willing and able tenants and delivering a personable and professional service. We look forward to working with you and your property moving forward. Kind regards, John Horton MNAEA MARLA

Hello David, Thank you for sharing your experience working with us, it’s a very rare occassion when an ex client kindly leaves a wonderful review especially when we were not successful with your house sale!! Technically, we agreed the first sale however our buyers buyers got “cold feet” and the chain fell through; so to avoid you losing your purchase and to expedite the process I recommended you a couple of A N Other agents to work alongside Horton and Garton, I was not expecting the other agent to manage a sale ... but this time they did... not without a few communication challenges and issues however, most importantly to you, you did not lose your purchase and now you’ve exchanged, completed, moved and are now settling in to your new home the positive experience working with us hopefully will override the underhand non positive experiences of the other agent!! Best wishes, John Horton MNAEA MARLA

Good morning Mark, Thank you very much for your sharing your experience and your 5 star review whilst working with Horton and Garton. My colleague and Sales Manager, Martin Clements has a very good understanding of the many pressure points in any transaction and his adept experience in managing situations in the favour of both buyer and seller always ensures a smoother process. Best wishes settling in to your new riverside home and enjoy the wonderful river views! Kind regards, John Horton MNAEA MARLA

Hello Simon, Thank you for your wonderful review. You bought your W6 home and house with me 15 years ago ( with my previous employer) and you promised that if and when you would sell you'd track me down... you did! and thank you for your business. I have always said when we are working with the very best of Brackenbury Village, Hammersmith family houses (and clients) Horton and Garton achieve best price, secure a genuine willing and able buyer on best terms. On behalf of all of the sales team all the very best in your new home. Kind regards, John Horton MNAEA MARLA

Hell Salisa, Thank you for your super review. Our 5 Star lettings colleague, Aggie is a genuine 1st Class property industry career professional. It is a team effort and Aggie's colleagues, in the back office administration and accounts: Delia Macarie, Ashley Prowse and Germain Gulevic make all things happen with proven process and procedures for the benefit of both landlord and tenants. Best wishes with your imminent move and you are really going to love living in Brackenbury Village. Kind regards, john Horton MNAEA MARLA

Hi Cameron, Thank you very much for your wonderful review 'from the tenants perspective' and it is very refreshing to see and hear your comments. The back office lettings team ( property managers, accounts and administrators ) are 'the office smooth operators' who manage the systems and procedures which keep the flow of business all in the right direction. When the time comes after your world travelling trip and if you find yourselves back home in 'Our Patch' of west London pop in and see us! Thank you. Safe trip. John Horton MNAEA MARLA

Hello Stephen, Thank you for your business and the opportunity of working with you and the property. Both Martin Clements and Phil Coombes are part of a formidable sales team within Hammersmith and deliver on promises. All the very best. John Horton MNAEA MARLA

Hello Ivor, thank you for sharing your review. Working with you was a real pleasure... it was an “old school” first meeting face to face and for me so much better than email or phone... it’s “my old school experience” in the buying and selling process that meeting and communicating face to face with buyers and sellers expedites the process for the benefit of all involved! I’m happy and content using text, email, FaceTime or WhatsApp but for me you cannot beat ‘old school’ human face to face conversation... all the very best Moving in to tour new house and home. Kind regards, John Horton MNAEA MARLA

Dear Andy, It is unfortunate that you still feel unhappy 24 months after your original complaint and review was received. At the time back in February 2017 I asked you to contact me about your low star rating with our Horton and Garton lettings team which was over 2 years ago. The referencing procedure highlighted incorrect information which you provided on your tenancy referencing application and please do remember that it was your decision to withdraw from the the future tenancy and you forfeited the one weeks holding deposit, which for the record, was forwarded to the landlord client as per our terms and conditions - HG did not hold or keep the one week holding deposit. Our review site is not the platform to air and respond to historic and personal grievances. Best wishes. John Horton MNAEA MARLA

Hello Clarissa, Thank you for sharing your wonderful review and a big warm welcome to W6! My 'reliably reliable' colleague and Sales Manager, Martin Clements has over a decade of management experience working here at Horton and Garton in 'Our Patch' of west London and he is very much the consummate professional and at the top of page when it comes to working with the best estate agents in West London today. Best wishes settling in to the new house and home! See you soon. Kind regards, John Horton MNAEA MARLA

Hi Henry, Thank you for sharing your positive review with google. Phil is one of the very best within the profession and is a much valued colleague in our sales team here at Horton and Garton. Best wishes settling in to your new Ravenscourt Park home. Kind regards, John Horton MNAEA MARLA

Hello Fazina, Thank you very much for sharing your positive review with your experience selling your Hammersmith house with Horton and Garton. It was a pleasure working with you and your beautiful home and the sale was very much a team effort! You are still very much a W6 local and look forward to seeing you and the family shortly. Kind regards, John Horton MNAEA MARLA

Hi Chris, Thank you for sharing your review and positive experience with Phil. When Horton and Garton are working with the very best properties and clients we achieve and realise the best results. Our track record of sales and rentals confirm that we are the No.1 market leading sales and lettings agents in Hammersmith. Best wishes, John Horton MNAEA MARLA

Dear Miles, Thank you for sharing your review and experience working with Horton and Garton. Martin leads his sales team from the front and he is very much the local property expert in Hammersmith and Shepherds Bush. On behalf of Martin and all the sales team here at Horton and Garton we wish you the very best in your new family home. Kind regards, John Horton MNAEA MARLA

Dear Sujatha, Thank you for review. Congratulations on your recent home purchase in the Wendell Park, W12. Gursharn is part of a formidable sales team at the Horton and Garton west london business, our very experienced Sales Manager, Martin Clements heads up our W6 and W12 property sales office. Our established track record is envied by our competitors and our highly focused sales team constantly delivers a 'reliably reliable' professional customer and client service. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA.

Hi Kate, Thank you for your review and sharing with all google viewers. My colleague and our Sales Manager, Martin Clements is on the front page and at the top of the list of the very best A1 estate agents working in west London today. Selling any property and achieving best terms and price is a team effort and all I can say is that I was delighted you instructed us and we closed the deal after all of your disappointment and hollow promises from the corporate agency... Best wishes John Horton MNAEA MARLA