Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI am pleased with the service provided by H&G Hammersmith for the letting of my house. It was a pleasure to deal with a knowledgable local agent who was honest, down to earth and fair in their fee structure.
Anthony · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hello Anthony, thank you very much for sharing your testimonial of the Horton and Garton lettings team with all google users. Our competitive fee structure “pay as you go monthly” works very well for all our landlord clients. Ashley Clements and the lettings team are the number 1 estate rental agents in West London and our track record is continuously being strengthened by working with the very best properties, landlord clients and willing and able tenants. Thank you for your instructions and we look forward to working with you for many years to come. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleHorton and Garton are brilliant, they constantly persevered to get us an amazing sale on our own house and juggled all sorts of obstacles to secure us the house we really wanted. A big thanks to Martin our agent there who went many extra miles to pull all the parts together and to John who runs a great business. A big thank you well done really glad we found you.
Paul D
Paul · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Paul and Diana,
Thank you for your review and superb testimonial!
We are all very happy to conclude your sale and purchase in the very best interests of all parties...
This was a very challenging chain of sales but we made it happen.
No doubt we will be seeing much more of you shortly in your Ravenscourt Park house.
On behalf of everyone in the team best wishes for 2016 and good luck with your forever growing to do list.
John Horton MNAEA MARLA
★★★★★ 5/5
GoogleFrom the very start Horton and Garton have been professional, helpful, always available, friendly, patient, understanding and efficient. We really could not recommend them highly enough. They know area inside out, they have an excellent client list and executed brilliantly. Thank you so much to Martin, John and all of the team for making the process as smooth and painless as it could be.
Nicholas · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Nicholas and Leah, Thank you for the superb testimonial above. Thank you for giving us the opportunity to deliver the best result possible. All the best in the new house. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleMy wife and I found working with Horton and Garton at Hammersmith an excellent experience throughout the entire process of purchasing a property. Martin Clements and Georgie Wales were conscientious and thorough with every matter, be it access and viewing the property, making the offer process all the way through to completion. We had some tough hurdles along the way to completion but the Horton and Garton team managed these expertly to the benefit of a good outcome for all parties.
Michael · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you Michael and Georgina for your review. All the very best settling in to your new house and home. It was a pleasure working with you too! Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GoogleGreat service. Extremely kind and helpful in our search for a flat. Although we chose a different apartment, we were still offered support from staff.
Ryan · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you Ryan for your kind review and testimonial whilst working with my colleague Martyn. Best wishes settling in to your new west London home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleExcellent local knowledge, very proactive and attentive. The best letting agents I have worked with in the last 20 years. Ashley, Agi and John are a pleasure to work with.
Rupert · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good morning Rupert,
Thank you for your review and testimonial.
Without a doubt Ashley and his HG lettings team are the number 1 Hammersmith rental lettings agents. Period.
We are literally head and shoulders above our rivals successfully achieving more lets and delivering constant successes to our landlords and their properties. Not forgetting to mention the key to the smooth running of the business is the process, systems and accounts of our back office. We look forward to working with you now and going forward in to the future. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI've known John Horton for a long time and his excellent lettings team led by Ashley Clements has done sterling work for us finding tenants for our flats for the past 10 years. As a landlord, I think Horton and Garton provide an excellent service and I have no hesitation in recommending them to both landlords and tenants.
Alex · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you Alex for your testimonial. Ashley Clements and our rentals team are market leaders and are by far the most experienced and strongest lettings team in W6 and W12 and our results prove this. We look forward to working with you and your property portfolio for the next ten years and beyond! Best wishes to you and Alexia and family and no doubt I shall see you soon in Ravenscourt Park or in Hammersmith. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleFinding the right place to live can be difficult but with a right agent the whole experience is much easier ! Aggie was wonderful and nothing was too much trouble for her I do recommend Horton and Garton to anyone that is looking for helpful and understanding agency that is always willing to go the extra mile and really puts your needs first !
Lilianna · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Lilianna, Thank you for sharing your review and testimonial of Horton and Garton lettings with us. Aggie, without a doubt, is one of the very best agents working in West London today. Aggie's unquestionable work ethic and understanding of the particular needs for her clients needs and requirements in their specific property search makes a huge difference in the ability to provide and deliver an excellent first class customer service for both tenant and landlord. Best wishes settling in to your new home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleAttentive, personal, professional - a well deserved 5 stars. Special thanks to Martyn who made the move happen
John · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you John for sharing your review. Best wishes settling in to your new Hammersmith home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GooglePhil Coombes is the best! So is Martin.
They are very nice, helpful and efficient! ??????
Amy · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you Amy for your review and experience in working with The Horton and Garton sales team. I agree with you! Phil and Martin are definitely two of the very best estate agents working in Hammersmith today. Best wishes settling in to your new Hammersmith home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI can't recommend Horton and Garton more highly, especially as I am currently an overseas landlord. They provide a great level of service, have entrenched local knowledge, are always incredibly professional and are a pleasure to work with. And their rates are much more favourable than the more well-known estate agents, which always helps!
Alicia · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hello Alicia,
Thank you for your positive and wonderful review which I have just seen after my return to the office today after my holiday. Our lettings team, both front and back office work especially hard on our proven and tested office systems and process to ensure both our clients and tenants receive a high customer serviced level of industry professionalism. We are competitive with our fee structure however when you are working with the very best properties, the very best landlords we also attract a higher caliber of tenant which is always a recipe for a job done well! Best wishes, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleThe lettings team especially Ashley / Agatha are true professionals. They went out of their way to fully understand the layout of the flat so as to be able to give potential clients best possible advice. Receiving feedback from the team after each viewing enabled me to understand the current rental market. Thanks H+G for all your help
Gerry · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hello Gerry, Firstly thank you for the opportunity of working with Horton and Garton and your wonderful Shepherds Bush, W12 property. Thank you for your super review and testimonial. Ashley Clements, our Lettings Manager, and Aggie plus the whole lettings team in the office are very much at the top of their profession and shine out as the experienced, "go to guys," who are genuine agents with local knowledge, who offer professional and impartial guidance and support ensuring a smooth process for both Landlord and Tenant. We look forward to working with you and hopefully many more similar rentals and landlord clients like yourself. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleHorton and Garton were extremely attentive and professional through a very fast purchase; I would recommend them to anyone . Our agent was the phenomenal Phil Coombes.
Howard · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you for sharing your review. Phil is one of the most pro active agents working in Hammersmith today and is well known for going the 'extra-extra mile' for his buyers and sellers; also there was a lot of unseen telephone conversations and hard work from Martin Clements overcoming the challenges and deadlines of this particular conveyance transaction. Another text book Horton and Garton sale. Best wishes with your move and a BIG welcome to Brackenbury Village and your new Hammersmith home. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleFrom the initial handling of the viewings, the purchase was handled well. A fairly smooth process, where Phil Coombes was really helpful and accommodating in ensuring I had all the information necessary, prior to exchange. I visited the property several times before exchange in order to obtain quotes, and Phil went above and beyond to ensure this happened. Very pleased with the service.
Aruna · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good morning Aruna, Thank you for your wonderful review received over the weekend. On behalf of all of the team here at Horton and Garton we wish you all the very best with your move in to your new Shepherds Bush house and new home! Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe dealt with Phil and found him extremely professional, friendly and useful during our house search. He goes above and beyond and was able to help us complete on time. Thank you!!
Erin · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Erin, Thank you for your super review. Phil has a growing fan club of admirers and he is, without doubt, one of a very few select estate agents working today in west London who are at the top of his/her profession! Your purchase is what I would call " text book estate agency " which meant working with ' willing and able' buyer - seller and respective solicitors and also the estate agent and not forgetting the mortgage broker. One of the speediest transactions of the year; proving the point a sale can be agreed and completed within a 4 week period with everyone working together!! Well done and best wishes moving settling in to your new Brackenbury Village home. Kind regards John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI bought my property through Horton and Garton several years ago and they have subsequently sourced several lettings for me. I have always received prompt service from them and they have always helped me over and above the standard requirements. I would particularly recommend Ashley, who sold me the house and who has assisted me since then in many ways, although all the team are very helpful.
Dorina · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Thank you for your wonderful review and kind words with the professional service you have received from Ashley Clements and the whole rentals team. The lettings team from front to back office, accounts and property management, run many 'well oiled' 'tried and tested' systems which ensure a smooth processes, at all times, to the business. See you in Hammersmith soon. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleWe bought our house from Phil Coombes. From recommending the right property to us, to handling our enquirers, to managing the process, Phil has shown impressive professionalism and acumen. Moreover, he is always very helpful and very polite. We really enjoyed working with him throughout the process.
Xu · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good afternoon Rui, thank you for the review. Phil has a superb track record with the professional service he provides both buyers and sellers alike... Best wishes with your move in wonderful new house and home in Stamford Brook. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleJohn and Martin are pros. They neither over-price or under-price, which is critical in the current market, and rare among estate agents. They also see to every detail of the scale, and could not be more helpful. It really was an enjoyable experience. We also bought out house through them too. Straight, reliable, and nice people to work with. Couldn't say more. Paul and Lorraine Hardy
Lorraine · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hi Paul and Lorraine, Thank you very much for your wonderful review and kind words. You definitely had the very best garden on the road! Working with your Shepherds Bush house six years ago and then then purchase and now again has been a pleasure and we were delighted to achieve such a positive result and a speedy turnaround closing the deal to another wonderful family. On behalf of Martin Clements and myself plus all of the sales team here at HG who assisted and helped made this move happen best wishes for your new life outside of West London. Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleMartin is absolutely lovely and helped me patiently find my perfect home. He knew exactly what I was looking for. I would highly recommend working with this real estate agency !
Aline · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good evening Aline, Thank you very much for sharing your positive experience of Horton and Garton review with all google users. You only have to speak with Martin Clements for 1 minute for him to know what could be the perfect property for you and he has a very good understanding of what is 'the good, the bad and the... indifferent' in a buyers wish list! Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleIt's been a pleasure dealing with Horton and Garton. Throughout the whole process I felt I had a team working to get my flat rented. They were honest when they felt unsure about potential tenants, answered all my questions with speed, facts and truths and contacted me regularly by email and phone. Now rented and managed by myself they still continue to be available to my every whim. If anything I was the one that was difficult to reach, not them!! Highly recommend.
Vidya · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Vidya, thank you for sharing your positive review for all to see. Best wishes. John Horton MNAEA MARLA
★★★★★ 5/5
GoogleI have dealt mainly with Phil and Martin at Horton and Garton and they have been absolutely brilliant throughout. We have sold our house through them and they couldn't have been more helpful and went out of their way to make it as easy a process as possible. Would thoroughly recommend them.
Bella · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Dear Bella, Thank you very much for your super review. Likewise, working with you and your Ravenscourt Park house has been a genuine pleasure and for your patience whilst working with Horton and Garton. When we have the opportunity of working with the very best houses (and clients) our job is so much more enjoyable. On behalf of Martin, Phil and all of the sales team we wish you and the family all the very best with the next move! Kind regards, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleThanks to the brilliant and professional team at Horton and Garton we have now moved into our new house. The whole process was a pleasure. Compared to other agencies in the area they took the time and effort needed to allow us to make the correct purchase. Phil and Martin have certainly changed my opinion of the industry. Well Done Horton and Garton!!
Iestyn · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hello Iestyn,
Thank you very much for your kinds words and positive review.
The whole sales team pride themselves on their customer service and the years of local Hammersmith property experience especially in the Brackenbury Village area of W6.
Your property transaction was what I would call "a text book purchase and sale" and I can only wish that we have the opportunity of working with as many genuine, willing and able clients in 2017 and beyond.
We, Phil Martin and myself look forward to catching up with you shortly.
Best wishes, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleAs a prospective cash buyer I am very impressed by H and G. Excellent advice from John and Martin. Phil works tirelessly to puts suitable buyers and sellers together. Highly recommended
Vivien · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Hi Vivienne, Thank you for sharing your review with all google users. We look forward to working with you in 2018. Best wishes, John Horton MNAEA MARLA
★★★★★ 5/5
GoogleAn honest establishment with conscientious staff. Horton and Garton was one of the last estate agents we visited in our house hunt, but was the only one that was willing to talk about their offer in relation to other agents' without holding back. In a way, they were the only agent in our experience that did not think for us, but gave us enough information and allowed us to make our own decisions. Aggie (Agatha Tukendorf) helped us through the entire process and was very responsive to our queries.
Purachet · 29 July 2019 · Horton and Garton London (176 King Street)
Agent replied
Good morning Purachet, Thank you very much for sharing your wonderful review. My colleague, Aggie is one of the very best letting estate agents working in Hammersmith today and Aggie's knowledge, experience, all round customer care and relationship building skills always deliver a positive results for both landlord and tenant. Being the established number 1 letting agent in Hammersmith is a credit to all who work within the office and to maintain the number 1 lettings agent across W6 and W12 means applying our own high work ethics and standards when working with the very best properties and clients. On behalf of Aggie and all of the lettings team we all wish you the very best settling in to your new riverside house and home. Kind regards, John Horton MNAEA MARLA
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