5/5
Melissa Denton was on the ball she was quick, chased up things & kept pushing. She gave us good advice when needed.
Agent replied · 14 April 2026
Thank you for the kind review!
Trusted Agent profile
★★★★★
2,718 reviews across 4 offices and 3 platforms
HoldenCopley has four offices, in Arnold, Hucknall, Long Eaton and West Bridgford. Together they have 2,718 reviews on three platforms, rated 4.7 out of 5 overall.
1,887
Reviews on Google
All 4 offices
137
Reviews on Facebook
All 4 offices
694
Reviews on Trustpilot
All 4 offices
HoldenCopley's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Melissa Denton was on the ball she was quick, chased up things & kept pushing. She gave us good advice when needed.
Thank you for the kind review!
5/5
Best Estate agents by far for letting, buying and selling great team.
Thank you Darren!
5/5
Holden and Copley provided a great service from start to finish. From the initial home visit right through to completion. Sheryl was our sales progressor. She was personable from the very start, great at giving reassurance and always went above and beyond. She made the whole process less stressful and always dealt with any query promptly. Overall a great company to use.
Thank you so much for your lovely review. We’re so pleased to hear you had a great experience from start to finish, and Sheryl will be thrilled to know she made the process less stressful. We really appreciate your kind words and recommendation.
5/5
We had an excellent experience with Holden Copley West Bridgford from start to finish. Our property sold incredibly quickly, far exceeding our expectations, and the whole process felt smooth and well managed. Viewings were handled professionally and efficiently, with great communication throughout so we always knew what was happening. The sales progression service was really good. They kept everything moving, regularly updated us, and proactively dealt with any issues, which made the process far less stressful than we anticipated. We felt well supported at every stage and completely confident that our sale (and our purchase as this was also with Holden Copley) was in safe hands. I wouldn’t hesitate to recommend them to anyone looking to sell their property.
Thank you so much for your fantastic review. We’re delighted to hear the sale and purchase felt smooth and well managed, and that you felt supported throughout. We really appreciate your recommendation and your kind words about the West Bridgford team.
5/5
Friendly and helpful
I can’t thank Holden Copley enough for their help and support in selling my mum’s house. It was priced to sell, the brochure and promotion material was great and it sold within a week.
5/5
Great team!
Josie has been a star throughout our whole purchase process. The whole team at Holden Copley are incredibly responsive, prompt, and proactive and have been really helpful at keeping stress to a minimum and making sure things move along as fast as they can. Will definitely be using HC again when we move in the future!
5/5
Absolutely outstanding service from HoldenCopley. From start to finish they were professional, supportive and always on the ball. Selling my flat wasn’t straightforward, but they handled everything brilliantly. A huge thank you to Jasmine, who went above and beyond, kept me updated and genuinely cared about getting the sale over the line. I wouldn’t hesitate to recommend them.
Thank you so much for your kind review. We’re delighted to hear you felt supported throughout the sale, especially with a more complex move. Jasmine will be so pleased to read this. We really appreciate your recommendation and wish you all the best in your next chapter.
5/5
We recently purchased our home with Holden Copley, and we couldn’t be more satisfied with the service we received. Melissa Denton and her team were absolutely wonderful throughout the entire process. Melissa was knowledgeable, responsive, and incredibly helpful every step of the way. She made what could have been a stressful experience feel smooth and manageable, always taking the time to answer our questions and guide us through each detail. We truly appreciate all the hard work and dedication from Melissa and her team, and we highly recommend Holden Copley Agency to anyone looking to buy a home.
Thank you so much for your lovely review. We really appreciate your recommendation and are so pleased you had a great experience with Melissa and the team. If we can help again in the future, we’d be happy to assist.
4/5
BUYER : We recently had an offer accepted through Holden Copley, we were dealing directly with Ben at the Long Eaton branch. Ben was solid throughout the negotiation process and we felt that he was quite transparent and supportive considering he's working for the vendor, so I guess that means he's good at his job. I feel we got a fair price in the end. And if I was the seller I would be confident he did his best to get them the best price he could. I wouldn't hesitate to use them again when searching for a new home.
Thank you so much for your thoughtful review. We’re really pleased to hear Ben supported you well during the negotiation and helped you feel confident in the outcome. We appreciate your kind words and would be delighted to help again in the future.
5/5
I was very happy with the help provided by HoldenCopley in selling my late parents house. The team especially Karen Eccles were professional, helpful, and kept me well informed throughout the process. Everything was handled smoothly and efficiently, and I really appreciated their support. I would happily recommend HoldenCopley to others.
Thank you Dawn, we appreciate the review and the recommendation!
5/5
Holden Copley West Bridgford have acted professionally and timely in regard to the valuation, marketing and eventual sale of our Mum's property in the area. Their friendly office staff are a great team and worked really well to keep us both informed and therefor reassured that the sale was proceeding at the correct pace. We have no hesitation in recommending the Holden Copley West Bridgford team when entrusting them to carry out conveyancing work for anyone embarking on a similar 'journey'.
Thank you so much for your kind review. We’re really pleased we could support you through the sale and keep you reassured along the way. We truly appreciate your recommendation and your lovely words about the West Bridgford team.
5/5
Always a fantastic service working with Holden Copley - everyone in the West Bridgford office super friendly and helpful!
Thank you Max!
5/5
Holden Copley are the only estate agent worth using if you are selling your house. They are professional, know the market, value your home correctly and list on all the main sites with fantastic photos/ 3D etc. Even in a ‘buyers market’ we sold within a month. They have a fantastic sales progressor- Amy - who I can’t thank enough. We wouldn’t have completed the house sale without her. She is highly efficient and capable- hard to find in the property market these days! Thanks to all at Holden Copley!
Thank you for such an amazing review and recommendation. We’re thrilled to hear about your experience and especially pleased that Amy’s dedication and professionalism made such a difference, we’ll be sure to pass on your kind words to her and the wider team
4/5
We had a trouble free experience
Thank you Mick!
5/5
We are first time buyers and Jasmine and her colleagues from Holden Copley have been fantastic. The 2 viewings and pre-exchange viewing were conducted very professionally and were punctual. The whole process has been very stress-free. Holden Copley also gave us a gift box upon completion which was a very thoughtful touch. Thank you!
Thank you for your lovely review and congratulations on your first home. We’re so pleased to hear Jasmine and the team made the process smooth and stress free for you - wishing you all the very best in your new home.
5/5
I would like to express my sincere thanks to the HoldenCopley team for their professionalism, patience, and dedication throughout the entire sales process. Selling a property can be stressful, especially with a long and complex timeline, but the team remained supportive and proactive every step of the way. I am especially grateful to Laura Preston and Lianna Vocaturo, who went above and beyond during the sales progression stage, and calm handling of delays truly made a difference and helped keep everything moving forward. I genuinely felt supported rather than “left in the dark,” which is something I value greatly. Thanks to their teamwork and commitment, the sale was successfully completed, and I couldn’t have asked for a better experience. Thank you again, I truly appreciate all your hard work.
Thank you so much for your thoughtful review. We’re really pleased to hear you felt supported throughout what can be a long process, and Laura and Lianna will be so glad their efforts made a difference. We truly appreciate your kind words and wish you all the best moving forward.
5/5
I had a fantastic experience with Holden & Copley’s Long Eaton branch. I’ve been dealing with Lewis Clarence, who has been brilliant from start to finish. I viewed a property, made an offer shortly after on the same day and within just a few hours it was accepted. The whole process felt incredibly smooth. Lewis was transparent, clear and communicative throughout, which made everything easy and straightforward. Highly recommend their service. Pleasure working with you!
Thank you for your fantastic feedback and recommendation. We’re delighted to hear Lewis and the Long Eaton team made the process smooth and straightforward for you, and we’ll be sure to pass on your kind words to him.
5/5
Holden copley From the beginning of the process to completion date today 8/1/26 has been nothing but professional and helpful. Many thanks to Liv and Sheryl who have been extremely supportive and helpful. Many thanks again for everything. would highly recommend Holden copley Estate agents.
5/5
We are really pleased with the service from Bethan at Holden Copley. She has made the initial process flow seamlessly, nothing has been too much trouble. We are now looking forward to heading into the conveyancing stage.
Thank you for the kind review!
5/5
We've had a few different viewings now accompanied by Stephen Jonker. He's been friendly, informative and professional - we look forward to more viewings with Stephen in the future!
Thank you Jack for the kind review!
5/5
Very professional.
I had Melissa as my means of communication and what an amazing job she did ! It's only the second property I've sold in nearly 25 years and I forgot how stressful and complicated it is, but Melissa and Holden and Copley were brilliant.
5/5
Fantastic service from Liv ! Super friendly and really helpful with the process so far.
Thank you for the 5*!
1/5
Would not recommend! Called about new property within minutes of property going live on Friday. Requested a viewing, said they would come back and confirm when, heard nothing over the weekend. Called back on the Monday to find offer accepted and it’s no longer available. No communication. Unprofessional and annoying.
5/5
Ben at Holden Copley has been nothing short of amazing during my time using them. Very fast, efficient and understanding for a first time buyer. Couldnt appreciate his help more and would deffo recommend!
thank you Millie for great review!
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The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

HoldenCopley is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2024, 2026.
EA Masters by year, 2018 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Bronze EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Arnold has the most, with 1,872 reviews rated 4.7 out of 5, followed by Hucknall with 300.
The four HoldenCopley offices, by town:
Yes. In The Trusted Agent 2026 awards, Arnold won Platinum, Long Eaton won Trusted Agent and Hucknall won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 6 other industry awards since 2018.