Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleWhat a great decision to go with HoldenCopley!
Totally committed to our house sale from start to finish. Excellent at keeping in touch, informing us of progress, chasing where need be and getting back to us with results in a very timely manner.
No having to leave voicemails with this estate agency either - they are very well staffed and highly effective so you're not left hanging around leaving messages or waiting for their calls. If that is not enough, they are also a lovely positive team of people and dealing with them is a pleasure
Can not recommend highly enough!PositiveResponsiveness, Quality, Professionalism, Value
Tracy · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Tracy. It was great to read such a fantastic review and feedback on our branch and service. Thank you so much for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleI chose Holden Copley to sell my mothers property as I was impressed with the enthusiasm and knowledge of the local markets shown to me at the point of valuation. I made the right choice! The staff throughout have been extremely professional, friendly and courteous at all times and demonstrated their enthusiasm to get the property sold quickly but at the right price. Once a buyer was found Karen (sales progressor) was extremely helpful in pushing the process on to get the process completed as soon as possible. Altogether a great experience and I would have no hesitation in recommending Holden Copley!!PositiveResponsiveness, Quality, Professionalism, Value
Andy · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleI would highly recommend Holden Copley to anyone looking to sell their house. From the get-go, they were highly professional and Jordan (who came to value the house) seemed more knowledgeable than agents I had round from other companies. They gave a good yet realistic valuation price (I sold above the lower band of the guide price) and I liked that their service was all inclusive with the marketing and high quality professional photos included (some places charge separately for this). Having dealt with Melissa throughout the duration of my sale, she was always extremely responsive, organised and helpful in keeping things moving along (especially when my buyer's solicitor was being extremely slow) and the company as a whole were a pleasure to work with. I would definitely use them again!PositiveResponsiveness, Quality, Professionalism, Value
Jenni · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleWe decided to sell our property with Holden Copley. The service has been excellent from start to finish and definitely the best all round experience that we have ever had with an estate agents. Everybody that we have spoke to has been professional, friendly and knowledgeable, but particular thanks to Sheryl who has kept regular contact with us throughout the whole journey, providing us with regular updates and ensuring that things moved along as they needed to. Would highly recommend.PositiveResponsiveness, Professionalism
Sophie · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Sophie, we really appreciate leaving us a great review. We are so pleased that you were happy with our service and our Sheryl! All the best, HC
★★★★★ 5/5
GoogleHolden Copley have today secured a cash buyer for my house. From the initial meeting with them to value my house, to the high standard of photography, to the professionalism of the Sales Negotiators in the office, I can't fault them. Bethan and Liberty have been excellent and Zoe in particular has not only been a great communicator but has advised me and answered my many questions every step of the way. She is very knowledgeable and has been proactive, supportive, understanding and has gone above and beyond what I would expect. She is an absolute credit to them.PositiveResponsiveness, Professionalism
Jayne · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleFantastic service and attention to detail. Very professional.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 7 July 2023
Hi Adam, thank you for a great review! All the best, HC
★★★★★ 5/5
GoogleExcellent service all the staff friendly but Sarah Shaw stands out with her professional but personal service. They kept me update with regular calls. Things went very smoothly, would highly recommend them.PositiveResponsiveness, Quality, Professionalism
Sally · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 7 July 2023
Hi Sally, that is great to hear! Thank you for taking the time to leave us a great review, we really appreciate it. All the best, HC
★★★★★ 5/5
GoogleGreat team and very informative. I was put totally at ease by their professionalism and Jordan was great every step of the way. Photos were like something out of a glossy magazine!PositiveResponsiveness, Professionalism
Kalid · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 5/5
GoogleFabulous company and I would highly recommend using Holden Copley. They don't just sell your house they are there for you all the way through ensuring your house sale is progressing.PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 7 July 2023
Hi Michelle, thank you for the great recommendation! All the best, HC
★★★★★ 5/5
GoogleCan't praise the Team enough!
Everyone is so friendly and helpful and have moved the sale and purchase along at a fast pace. We are so happy that we will be selling our next renovation job through them also. 10/10PositiveResponsiveness, Professionalism, Value
Nick · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 5/5
GoogleChloe has been absolutely fantastic. Very informative and prompt and nothing was too much trouble. A credit to the business. Thank you Chloe and the team at Holden Copley for your amazing service.PositiveProfessionalism
Simon · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 4/5
GoogleAfter a slow start with not many viewings, this changed considerably after Nicola took over our sale. She was skilled, professional and kept us up to date. Our sales progressor Sheryl worked like a Trojan once we sold stc. She made the whole process flow smoothly and made it less stressful. Thank you both.PositiveResponsiveness, Quality, Professionalism, Value
Kevin · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 5/5
GoogleFrom valuation/photographs to completion, the whole team have held our hands all the way. Everyone in the office has been a star, we have had dealings with them all. In particular I'd like to praise Nicola and Lianna for their guidance. I recommend this company highly and will shout about them from the rafters! Thank you to all!PositiveResponsiveness, Professionalism
Tracey · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 7 July 2023
Hi Tracey, we are so pleased to hear that you have been happy with our service from start to finish. We have enjoyed working with you, thank you so much for the review.
★★★★★ 5/5
GoogleHoldenCopley responded quickly and came to value our bunglow. They sent a professional photographer to take the photos. We had a couple of offers within the first two weeks. They have kept us updated at every step. Everyone I have spoken to at their Hucknall branch has been professional, courteous and helpful. I would recommend them .PositiveResponsiveness, Quality, Professionalism, Value
Man · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 5/5
GoogleHolden Copley, especially the Hucknall branch, were recommended to us by a previous customer, and we were so glad they did.
From the initial visit from Chris (Banting), through the ongoing negotiating with Nicola (Cook) and the sales progression with Georgia (Argyle) they have shown themselves to be professional, honest and customer focused.
From initial visit to sale agreed was just over 4 weeks!
The service from friendly clear quote, excellent photos and brochure (with the 360 tour), EPC cert, viewings booking (and management) to sales agreed was nice and easy. The adverts on their site and other sales sites stood out.
We also took one of the preferred solicitors and that was another easy process with solicitors who were customer focused (Quality Solicitors - Yates and Co - highly recommended)
Another satisfied customer who would be happy to recommend, glad to find an estate agent changing the stereotype and setting the expectations.PositiveResponsiveness, Quality, Professionalism, Value
Dave · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Dave, thank you for taking the time to leave us a great review! We are so pleased that you are happy with our services and we hope to see you again soon. All the best, HC
★★★★★ 5/5
GoogleSheryl was absolutely amazing. Without her, there is no way that I would have completed on my house purchase as quickly as I did. Every time I emailed her she got back to me promptly. Nothing was ever too much trouble for her. She is an absolute asset to Holden Copley and I am so pleased I had the experience of dealing with her. Thank you so much Sheryl! 😊PositiveResponsiveness, Professionalism
Rebecca · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Rebecca, thank you so much for your fantastic review. We are so pleased that you are happy with our services and especially with our Sheryl. We wish you all the best, HC
★★★★★ 5/5
GoogleRecently used HoldenCopley for the sale of my mothers house.They were extremely professional and the communication was exceptional. Nicola, Sarah & Sheryl we’re all brilliant & the whole process was dealt with very quickly. Would highly recommend and wouldn’t hesitate to use them again in the future.PositiveResponsiveness, Quality, Professionalism
Zoe · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Zoe, that is so great to hear. I'm glad you were pleased with our service and our fantastic team. Thank you for the kind review and recommendation, all the best!
★★★★★ 5/5
GoogleMy house was marketed beautifully and was sold within few days! After few weeks my buyers pulled out as he lost his! My house was back on the market within few hours! Again within a week my house is SSTC!
Sarah & team have been very supportive and responded to all my emails and calls within hours! Truly impressed by their service and have recommended them to few people! A Big Thank you to Sarah, Karen & team at Holden & Copley!PositiveResponsiveness, Quality, Professionalism, Value
Bina · 25 August 2021 · HoldenCopley Hucknall
★★★★★ 5/5
GoogleFrom the very first time I met the agent onsite, I had a good feeling. The customer service so far has been top draw. Sadie my contact point has been great. Every viewing appointments were emailed and text to me, so I knew what was happening on a day-to-day basis. Feedback from the viewings was given to me by Sadie at the end of each week. I am pleased to have accepted one of the two offers put forward within 3 weeks of my house going on sale. The next stage of the selling process has been emailed to me by Holden Copley - and I am confident the team will continue to support and guide me through to sale completion. Happy to recommend them to anyone looking to sell their property - you will be in safe hands!PositiveResponsiveness, Quality, Professionalism
Kanwal · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Kanwal, thank you so much for leaving us a great review. We are so pleased that you are happy with our services and our team. Congratulations on your recent exchange, all the best!
★★★★★ 5/5
GoogleHolden Copley really recommended themselves as the best estate agent to choose because when we were looking through RightMove, etc, you could tell the difference with the quality of the property photos and how well-presented the marketing materials are, compared to other estate agents.
They were very efficient from the initial free quote on a no sale no fee (which we accepted), through to taking the (excellent) photos and 360 degree virtual tour of the house, and taking bookings for viewings. Holden Copley were great in taking into account that we were both working from home and needed to book viewings at specific times to accommodate this. They coached us through the offers we received, and we received a fantastic offer for our property which we happily accepted.
The excellent support didn't stop there. Sheryl helped progress the sale with our buyer's solicitors, and smoothed out any blockers by chasing up when needed.
You hear a lot of bad things about estate agents, but we had a really good experience with Holden Copley. It's great to support a Nottingham company. We would certainly recommend them.PositiveProfessionalism
Sam · 25 August 2021 · HoldenCopley Hucknall
Agent replied · 31 May 2023
Hi Sam, thank you for taking the time to leave us such a great review. It has made us so happy that you were pleased with our services and our team. All the best, HC
★★★★★ 5/5
GoogleSamantha was so helpful and professional, always keeping me in the loop when needed and even better when she brings you good news!
Thank you so muchPositiveProfessionalism
Leah · 24 August 2021 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Hi Leah, that's great to hear! Thank you for leaving us the review :)
★★★★★ 5/5
GoogleAbsolutely wonderful team, regular updates on how your purchase is going, no question is a stupid question and will all get answered professionally and quickly, huge thank you to Sammy and the team 🖤PositiveResponsiveness, Professionalism
Rachel · 24 August 2021 · HoldenCopley Long Eaton
Agent replied · 7 July 2023
Thank you so much Rachel for leaving us a glowing review!
★★★★★ 5/5
GooglePleasant staff. Very informative. Liked the photos especially the drone views of the garden. Always available. Good position in the town.PositiveProfessionalism
Trevor · 24 August 2021 · HoldenCopley Long Eaton
★★★★★ 5/5
GoogleWe went with HC because they had competitive pricing and professional service at the point of valuation,they were new to the area but we're quickly building presence. Really fast from valuation to photos (which were great) to going on the market and quickly had viewings which were managed smoothly by the guys at HC, great communication and always really friendly, sales progression kept us informed. Still awaiting dates and exchange but overall we've had a great experience and would recommend.PositiveResponsiveness, Quality, Professionalism
Beki · 24 August 2021 · HoldenCopley Long Eaton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.