Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI have tried now to view three properties ( all unoccupied) through Holden Copley. The fist two properties I was unable to view at all as they said that they had arranged open days all places had been taken and as they were expecting offers to come from this they wouldn’t be the opportunity to view, the third property was told that there was no one available to show me the property for two weeks. I arranged the viewing for a fortnight later and the day before Holden Copely cancelled the viewing and the reason given was an offer had been accepted. I cannot believe that they have worked hard to secure the best price for the vendor as I expect like myself other interested parties were unable to view.NegativeQuality
EJ · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleHoldenCopley were the best estate agent I have ever used, by a clear margin.
I am 68 so have known a fair few estate agents over the years.
Everything happened when it was supposed to, and how it was supposed to.
In particular Lianna Vocaturo (sales progresser) was indefatigable and good at getting the buyer and seller (me) both to be a little more reasonable than they were inclined to be.
Well done, team.
Andrew WatsonPositiveResponsiveness, Quality, Professionalism, Value
Andrew · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleAbsolutely brilliant👍🏾Very professional, quick, reliable and reassuring. From the 1st day to the last I had nothing but a good experience with Holden Copley. Their employees treat you and your property like their very own. Especially during this tough time when the whole country is on it's knees these capeless heroes took all the stress, responsibility and hard work upon themselves and all this while working from home. Truly thankful for meeting Holden Copley, BRAVO👏🏽👏🏽👏🏽PositiveProfessionalism
Satwinder · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Satwinder, thank you so much for a fantastic review. We are so pleased that you are happy with our services. We hope to see you again soon, HC
★★★★★ 5/5
GoogleFantastic service from Karen throughout the process of buying our new home. With a friendly approach, she was in regular communication and open and honest about how things were progressing. She was always easy to get hold of and responsive to our questions. A great experience!PositiveResponsiveness, Quality, Professionalism
Cat · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Cat, that is great to hear! Thank you so much for leaving us a fantastic review.
★★★★★ 5/5
GoogleWe are purchasing our new home with Holden Copley at West Bridgford.
We are so happy with the professional and friendly service we have received!
Our main contacts have been Liberty and Nerys, thanks so much ladies...fab job !!
Highly recommended their services 👌PositiveResponsiveness, Quality, Professionalism
Jane · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Jane, that is great to hear! Thank you so much for recommending us.
★★★★★ 5/5
GoogleVery impressed with the service I received from Holden Copley in West Bridgford. In particular, I’d like to thank Zoe Garton for her efficiency and helpfulness in co-ordinating the purchase of a property. The speed in which she responded to telephone calls and emails was second to none. For a personal, friendly experience, I would definitely recommend using Holden Copley.PositiveResponsiveness, Quality, Professionalism
Rosie · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Rosie, thank you for a great review and your kind words about Zoe! All the best, HC
★★★★★ 5/5
GoogleHoldenCopley have been a pleasure to deal with. The staff are great at getting back to any queries incredibly quickly and are super friendly and lovely. Couldn't ask for better customer service from the people I've dealt with, from viewings to people in the office.
I love the 360 tours they provide as it really gives you a feel for the property before going to view. This was a great feature even before the pandemic, but now it's even more beneficial.
Thank you, HoldenCopley, for all your help! Big shout out to Liberty, who has been ace!PositiveResponsiveness, Quality, Professionalism
Anwyn · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleI don't think you can get a better estate agent from start to (very nearly) the finish (not moved yet).
We are selling three properties with Holden in WB and buying one with another estate agent.
Zoe and Sammy (and the WHOLE team) were so friendly, so professional, so responsive and never left us in the dark. They think of everything and everything is so transparent with them. Honestly couldn't be happier. Zoe and Sammy, thank you both so much. Thanks for making the process so smooth.
Incredibly knowledgeable and they really do care and know their clients so well.
Thank you from Suzy and AaronPositiveResponsiveness, Quality, Professionalism, Value
Suzy · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Suzy and Aaron, thank you so much for your kind words. We are so pleased that you are happy with our services and our great team. We hope to continue to build a fantastic relationship with you. HC
★★★★★ 5/5
GoogleI've been looking for a new house for over a year. The team at Holden Copley have been great, with flexible, safe viewings and quick response times. I have finally found a house, and now the team are on hand to help out with any questions, and are moving things along quickly.PositiveResponsiveness, Professionalism
Amar · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Amar, we are really pleased to hear that! Thank you so much for the great review.
★★★★★ 5/5
GoogleReally great service and deserving of 5 stars. We have sold our large home in West Bridgford and are also in the process of buying through Holden Copley. They have been a pleasure to deal with. They are quick to follow up, and regularly chase solicitors and vendors to make the process as smooth as possible. Would recommend.PositiveResponsiveness, Professionalism
Rebecca · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleExcellent service from the beginning. Holden and Copley have been really professional. They have been really helpful and put us at ease made the job of selling our house very easy.PositiveQuality, Professionalism
Steph · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Steph, we are so pleased that we could help put you at ease during a what normally is a very stressful time! Thank you so much for leaving us a great review.
★★★★★ 5/5
GoogleThe Holden Copley team are the most helpful estate agents I have literally ever come across. I would urge anyone wishing to sell their property to use them; you will not regret it. It is refreshing to come across a team that are so enthusiastic, knowledgeable and professional. Well done everyone and thank you.PositiveResponsiveness, Quality, Professionalism
Lee · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleMy parents used Holden Copley to sell their property in West Bridgford and they provided excellent service. We were kept up to date throughout the process and the staff were very helpful and friendly. We wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Phil, thank you so much for a great review and recommendation. Kind regards, HC
★★★★★ 5/5
GoogleI am in the process of buying my new house through Holden Copley, West Bridgford. My main contact is Zoe, she has been professional, helpful, quick to respond and understanding. They have made viewings possible, adhering to the government safety guidelines during these difficult times.
Moving house is a stressful time in your life and they understand that, doing what they can to make it things easier for you. I highly recommend Holden Copley.PositiveProfessionalism
Rachel · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Rachel, that's great to hear. Thank you for leaving us a good review and we wish you all the best. Kind regards, HC
★★★★★ 5/5
GoogleWe are buying our new house through Holden Copley, West Bridgford. Our main contact is Samantha and she has been extremely helpful, very responsive and professional in our experience so far. Buying and selling houses is a very stressful time and it really helps when estate agents are easy to communicate with and quick to respond. I can highly recommend Holden Copley.PositiveProfessionalism
Debbie · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleI chose Holden Copley to handle the sale of my property & have been very happy from start to end. They are professional, very friendly, helpful & responsive to my regular emails. I will be using them again in the future & would recommend.PositiveResponsiveness, Professionalism, Value
WarnerMiss · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Thank you so much for a lovely review, we really appreciate it!
★★★★★ 5/5
GoogleI cannot praise the sales team at Holden & Copley enough, being a home seller for the first time and after a terrible experience with another agent, Holden & Copley have without doubt exceeded my expectations. The team are super efficient, quick to answer queries, were so patient with me with all my questions and know their business. All this coupled with a competitive rate you are without doubt in safe hands and I wouldn’t hesitate to recommend them. Thank you Sami, Liberty, Zoe and NerysPositiveResponsiveness, Quality, Professionalism, Value
Alison · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Alison, thank you so much for a lovely review. We are so pleased that you were happy with our service and our team. We wish you all the best, HC
★★★★★ 5/5
GoogleVery happy in my dealings to date with the sales negotiator at Holden Copley West Bridgford regarding the purchase of a two-bed property in The Meadows. Responsive, pleasant telephone manner and appears genuinely interested in providing a good service. I would certainly recommend this firm.PositiveResponsiveness, Professionalism
Caroline · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleHolden Copley were brilliant in handling the sale of my buy to let. Professional and kept me to up date at every milestone. I would really recommend using their service, I will if I ever need to again! Zoe was a real credit to the team too! Very happy customer.PositiveResponsiveness, Quality, Professionalism, Value
Julia · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Julia, thank you so much for leaving us and Zoe a great review! All the best, HC
★★★★★ 5/5
GoogleWe have just bought our first home with the help of Zoe at Holden Copley, who has been so friendly and professional. The whole process has been pain free from the beginning which is so re-assuring when taking such a big leap! Everyone I’ve spoken to has been so warm and accommodating. Highly recommend.PositiveResponsiveness, Quality, Professionalism
Maud · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleWe have recently had an offer accepted on a property via Holden Copley. We have been dealing with Bethan, who has been so helpful and responsive to any queries. She kept us updated and informed throughout, which is much appreciated as we’re first time buyers with limited experience of how the process works. Can’t say we have had brilliant experience of estate agents before but Holden Copley are really professional and efficient.PositiveResponsiveness, Quality, Professionalism
Madeleine · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleThanks again to everyone in the Holden Copley Team for your help in selling my house. A potentially stressful event made much easier by your continued hard work and professionalism. Thanks to Chris, Samantha, Chelsea, Zoe and Jasmine for seeing the sale successfully to completion. I highly recommend Holden Copley if you are selling your home.PositiveResponsiveness, Quality, Professionalism, Value
Gary · 27 August 2021 · HoldenCopley West Bridgford
★★★★★ 5/5
GoogleOur experience with Holden Copley has been really good. Samantha has been so helpful with getting everything done as quickly as possible to get the purchase of our first property sorted and with little hassle. Really recommend, everyone I have dealt with/spoken to has been really friendly.PositiveResponsiveness, Professionalism
Francesca · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Francesca, thank you so much for the review and the recommendation! All the best, HC
★★★★★ 5/5
GoogleHave just completed the sale of my house with Holden Copley, has been an absolute pleasure dealing with them.
A competitive selling fee, fantastic sales brochure and website listings. A sale was agreed in about 4 weeks and I was kept constantly in the loop about how things were progressing, and as I was living over 3 hours drive from the house, they came to the house to let people in and out to enable the house sale to progress.
If you want to sell your house at the right price and hassle free, then HC is the way to go. Thanks to all the staff who helped to make it happen.PositiveResponsiveness, Quality, Professionalism
Andy · 27 August 2021 · HoldenCopley West Bridgford
Agent replied · 28 May 2023
Hi Andy, thank you so much for leaving us a great review. We are so pleased that you were happy with our service. Congratulations on the completion, all the best!
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